The sims 2 dodgy downloading.

After purchasing The Sims 2 last night for £22.99 I am having trouble getting it to download all the way. It has been downoading for 13 hours and is not even half way and has now paused and frozen. what is a frustrated girl, who is about to throw her laptop to do?...
Damsel in distress.
xoxo

Hi SK.DIN,
Welcome to the Support Communities! If you have an app that is stuck downloading, the first thing I would suggest is to restart your MacBook Pro. This will refresh your computer and re-establish the connection to the internet. Then follow the steps in this article:
iTunes: How to resume interrupted iTunes Store downloads - Apple Support
http://support.apple.com/en-gb/ht1725
Restart your iOS device or computer.
Check for updates for your Mac or PC and install any software updates. Also, update any security software you may have (anti-virus, anti-malware, firewall, and so on).
If using Wi-Fi for Internet access, try using a different Wi-Fi network when downloading. If you are connecting to a home network, try restarting your Wi-Fi router. Also, check for and install any firmware updates for your Wi-Fi router. (Refer to the manufacturer's website for your router to get information on updating its firmware.)
If you are using a Mac or PC, try using an Ethernet cable for wired Internet access instead of using Wi-Fi. If the issue is still unresolved and you're using iTunes for Windows, follow the steps to troubleshoot security software issues.
Related Articles
How to download past purchases from the App Store, iBooks Store, and iTunes Store
How to enable Automatic Downloads
Last Modified: Sep 19, 2014
I hope this information helps ....
- Judy

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The Sims 2 crashes after installing Nightlife or Pets Expansion Packs

I'm at the end of my rope, so I thought I would see if anybody out there can help me. I'm posting this on a few boards.
I've been a huge fan of the Sims ever since the first game was released. I got my first Mac a year ago, and The Sims 2 for it for Christmas. I put off purchasing any expansion packs - I had enough fun with the base game and downloaded custom content that I did not feel justified in spending the money. Then they made Pets, and I was sorely tempted. After playing with that expansion on my sister's new Windows Vista laptop, I decided that I would get it for my Mac for my birthday in July.
After I installed the expansion pack, my game would crash during the blue startup screen. I removed custom content, reinstalled the game, and tried everything else the Aspyr tech support could think of - including sending my disc back for a replacement copy.
I've included all of our correspondence below. Maybe someone out there has had a similar problem, or can think of what could be causing this issue.
Today I tried installing the Nightlife expansion pack, and was met with the EXACT same issue. Obviously there is something wrong with my Mac or the base game, or some bit of software or code on my system is screwing things up. . .
I'd really hate to sell the expansions online and then fork over the money for a copy of Windows and the PC version of Pets (I already own the base game). I'd hate to devolve back into a Windows user =+\
7/31 I sent a message to Aspyr Support through their website:
I just installed the Pets expansion on top of the Sims 2 base game. Now it crashes before the start-up screen has finished loading. I tried removing the downloads folder and the neighborhoods folder, in case something in there was not compatible. The game still crashes.
8/1
Greetings,
I'd recommend downloading the latest version of Quicktime from apple.com as well as our Pets patch via support.aspyr.com and see if that solves the issue. If not:
This error can occur for a number of reasons; Multiple installations of the game, unnecessary patching of the game, moving game files around after installing, installing the game to your desktop, or corruption of game files. Unfortunately a clean install is the only way to resolve this issue.
I recommend the following troubleshooting steps. Try running the Repair Disk Permissions function of the Disk Utility located in Applications/Utilities. Also, avoid installing the game to Applications or the Desktop; there are permissions conflicts that can arise when games are installed here. Games work best when they are installed in a separate games folder on the top/root level of your hard drive.
Reinstalling gets rid of any game data that may have become corrupt. Be sure to trash the game's preferences file(s) (com.aspyr."Sims2".plist) located in the Home/Library/Preferences folder. Common game file locations are Home/Library/Preferences and Home/Library/Application Support and Home/Documents when you do so. Then just trash the current copy of the game and install a new copy to the new games folder at the root of your hard drive. I'd also recommend doing a Spotlight search of your computer to make sure you've removed the game files / folders before reinstalling.
You can usually find specific removal instructions via the readme file located in the main game folder to use as a guideline for installing the game.
(From the Sims2 readme file)
To uninstall The Sims 2 and The Sims 2 Body Shop, drag the following to the trash:
"The Sims 2" folder which contains the game and The Sims 2 Body Shop applications
"home folder\Documents\EA Games\The Sims 2" folder
"home folder\Library\Preferences\com.aspyr.TheSims2.plist" file
"home folder\Library\Preferences\com.aspyr.TheSims2BodyShop.plist" file
"home folder\Library\Preferences\com.aspyr.TheSims2PackageInstaller.plist" file
If you have Sims 2 expansions you should run the game once by launching it from the hard drive before installing any expansions. This will create a new set of preference files and allow the installers for the expansions to properly install the software.
I hope this helps.
8/1
Thank you for your quick response. Sadly, the game still does not work. I tried all of your advice, then decided to make sure I had done everything I could possibly think of.
First, I moved my saved games (and downloads, user data, etc) to a folder on the desktop, so I could retrieve them later.
I ran the Repair Disk Permissions function.
I had the latest version of Quicktime, but I reinstalled it anyway. I also downloaded all available system updates.
I erased all of my remaining Sims data, including the preference files.
I rebooted. (not sure if this does much, but I know my old PCs worked better with reboots)
I installed the Sims 2 in a newly-created Games folder on the HD. I also installed the patch for the base game.
I played the game; it functioned properly.
I rebooted again and installed the Pets expansion and the patch.
It is behaving the same way as before - the game quits unexpectedly when the startup screen gets to "calibrating canine customization."
Oh, and I did not moved my saved data back into the game folders - I tried running it clean, first.
Is there anything else I can try? Or do I just give up and sell my expansion pack on eBay?
-Schenley
8/2
Hello,
Here are specific instructions for fixing the problems with Sims 2 Pets.
1. Start by removing any Sims DVDs from the drive
2. Drag The Sims 2 application folder from your Hard Drive to the trash
3. Drag The EA Games folder from the Documents folder to the trash
4. Drag the EA Games folder from the Users/Shared folder to the trash
5. Go to Home/Library/Preferences and drag to the trash the following files com.aspyr.thesims2.plist, com.aspyr.thesims2bodyshop.plist, com.aspyr.packageinstaller.plist (you might not have all of these files)
6. Empty the Trash
7. Do a search of the computer for The Sims 2 as well as EA Games and trash all Sims 2 files (remember to empty the Trash)
8. Launch the program called Disk Utility from the Application\Utilities folders
9. Select your main Hard Drive and run Repair Disk Permissions (this will insure your Mac is running at its best)
10. When this is done close all windows
11. Insert The Sims 2 DVD
12.Open the Sims 2 DVD and drag The Sims 2 folder to your Macintosh HD
13. This will take some time to copy over
14. When the files have finished copying open the HD and the Sims 15. folder and launch The Sims 2 Application
16.. close down the game
(17-20 only apply if you have University)
17. Insert the next expansion DVD University
18. Run the Expansion installer
19. launch the game
20. close the game
(21-24 only apply if you have Nightlife)
21. Insert the next expansion DVD Nightlife
22. Run the Expansion installer
23. launch the game
24. close the game
(25-28 only apply if you have Open for Business)
25. Insert the next expansion DVD Open for Business
26. Run the Expansion installer
27. launch the game
28. close the game
(29-36 only apply if you have Pets)
29. Insert the Pets DVD
30. Run the Pets installer
31. Launch the game
32. Close the game
33. Download The Sims 2 Pets 1.6 Rev A patch
http://support.aspyr.com/index.php?x=&mod_id=2&root=201&id=438
34. Run the Pets Patch Installer
35. Launch the game
Everything should be up and running properly at this point. Thank you for playing The Sims 2.
Have a nice day,
Aspyr Tech Support
8/2
Hello again,
I greatly appreciate how quickly you responded once more, but frustratingly the game is still not working. I burned my saved game info to a DVD so that I could erase every single Sim-related file on my system. I followed steps 1-16 exactly , then skipped to 29. But once I launched the game with Pets, the exact same problem occurred - it (un)expectedly closed when the startup screen got to "Calibrating Canine Customization."
I don't know what could possibly be going wrong, and it's very disappointing. Please let me know if there is anything else I should try.
8/3
Hello,
I am sorry you are still having problems with The Sims 2. In most cases checking to make sure you have all the latest Apple updates and a fresh install will fix this problem.
Here are a few things to check for:
1. Make sure the game is installed on the boot volume, the main hard drive.
2. Don't put the game in your Applications folder. There are permissions conflicts that can arise when games are installed here. Install the game to the root level of your drive instead.
3. Run the permissions repair. To do this, launch the Disk Utility located in the Utilities folder in the Applications folder. The second tab will allow you to repair permissions.
4. Remove the game completely (search for all game files) and run the install again, and choose the Macintosh HD as the destination for the install. When you launch the game, leave all in-game graphics settings at the defaults. Then reinstall the patch.
Here's something else you can try. Uninstall the game again, move ALL files related to game to the trash and empty it. Do a search on your entire computer to make sure that you got everything. Disconnect any peripherals from your computer except for the keyboard and mouse, create a New User account, reboot the computer and log into the new user account. Then reinstall the game. Choose your Macintosh HD as the destination to install to, and after initially launching the game, leave all in-game graphics/resolution settings at the defaults.
Have a nice day,
Aspyr Tech Support
8/3
Sorry, it's me again.
I've done everything you suggested in this and the other e-mails, to no avail.
-my system is fully updated.
-ALL Sims 2 files trashed and emptied.
-Permissions repair run.
-peripherals unplugged.
-New user created.
-Rebooted and logged in as new user.
-Installed directly to HD.
-Launched + closed game.
-Installed Pets Exp.
-Launched - failed. It crashed at the very same point during startup.
-downloaded and installed patch; still failed.
I'm ready to restore my base game saved files from their DVD and sell the expansion pack on eBay.
8/3
There is one last thing to try and that is to assume there is something wrong with the Pets DVD. We offer a disc replacement service for $10 or, if you have purchased the disc in the last 90 days, it is free.
8/16/07
I received my replacement disc today, and quickly installed it after backing up my files. The game still crashes at the same point during startup. Is it time to give up?
8/16/07
Hello,
I am very sorry the Pets expansion has not worked for you. I have never run into a situation where nothing will fix the problem. In all cases with the Sims 2 or expansions a disc replacement fixes the problem. I would guess that there is some obscure Apple issue causing the Pets to crash.
Have a nice day,
Aspyr Tech Support

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I have the same problem though its not the expansions. Its the patch update to 1.55 that makes the game crash on a mac. I have talked to the developer and they are gonna email the game stuido to find the problem. I could let you know what they say. Otherwise I would just wait until the next patch update cause alot of people are having this problem if you go the the sims forums for mac support.

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JayleneC wrote:
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As you addressed me that is exactly what I said
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How can I play The Sims Complete Collection without PowerPC applications being supported?

So I downloaded Mavericks a while ago after my friend told me it was a really good idea. I hated almost everything about it to start with and since then I've found I don't hate everything but still a lot of things. I was on Snow Leopard before and, even though it was old, it was lovely; I knew where I was with it and everything worked.
Today I went to play The Sims Complete Collection for the first time since downloading Mavericks a few months ago and it told me 'You can't open the application "The Sims Complete because PowerPC applications are no longer supported." I am SO ANGRY. I would quite happily buy the game again but they don't make them anymore so they'd all have the same system requirements. What's most frustrating is that I sold all my original edition Sims games that I'd been collecting for years to buy Complete Collection for Mac so I could still play the game I've played since the week it was released. Basically I need someone to tell me how to do one of these things;
1- Downgrade to Snow Leopard again. Bit extreme but I like the Sims a lot. I have the original discs that came with my macbook if that helps at all.
2- Don't think it can be done but is there a way I could have my Sims Complete Collection on my EA origins app? Like all my Sims 3 are.
3- Make PowerPC Applications playable
4- Basically anything that makes my game playable!

Izzy118,
The short answer is that you will not be able to run Sims on your Mac unless a OSX Lion update is released.
Have a look at this thread on the Sims forum about a patch for Lion.
The long answer is that you can try to install Fusion and Snow Leopard Server, but at a cost.
Fusion is not free. Snow Leopard Server is several hundred dollars.
It will be less expensive to buy an old Mac just for your games.
Sam.

Do I have enough space and memory on my 6 year old Macintosh to play The Sims 3?

I've heard that The Sims 3 requires more GB and a stronger, more upgraded RAM. Knowing my computers system memory shown above, if I install The Sims 3, will it run smoothly? If not, what should I do to clean up my computer in order for the game to play smoothly without big problems?
Here is all the information on my macintosh computer:
Model Name:          iMac
Model Identifier:          iMac5,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.16 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          4 MB
Memory:          1 GB
Bus Speed:          667 MHz
Boot ROM Version:          IM51.0090.B03
SMC Version (system):          1.9f4
Serial Number (system):          QP64814UVUW
Hardware UUID:          00000000-0000-1000-8000-0017F2C4139D

Hi Phoebe!
Installing more RAM is the easy part, that can only speed up her Macbook. As for upgrading the OS from Leopard would depend on the exact specifications of the Macbook and whether it can actually handle Snow Leopard 10.6, and this is independant of the RAM question.
One thing to consider is: can the present Macbook do what she needs? If the answer is yes, then leave it as it is - except for more RAM. Is the hard drive big enough to contain whatever applications and files she needs?
Start by checking if it can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
If yes, investigate whether the applications she currently has will run on Snow Leopard and, conversely, if any new applications she might need can run on Leopard or if they require OS 10.6 or above.
OS 10.6 Snow Leopard is once again available from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Once it is running Snow Leopard You can also purchase the code to use to download Lion from the same number (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/

I am trying to load "The Sims" for OS X 10.1 and higher; first time the game would lock up after the preview, now I can't even get the installer to load after sending the original installation to the trash. What could I be doing wrong??

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I sent the entire Application to the trash (I'm assuming installing this in the Applications section of teh HD is correct), and tried to re-install. Now, the initial Installer on The Sims primary CD will not respond. I have to force quit to unlock the install.
I have an iMac with the 3.06 GHz Intel Core 2 Duo, with 4 GB Memory (4 GB 1067 MHz DDR3).
Can you tell me if I'm doing something wrong, or if my system does not have enough memory to handle this program? I already have The Sims 2 and 3 with several expansion packs installed - never had a problem operating or installing them. I still have at least 50% of my internal memory available.
Thanks,
Joe

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The Sims 2 won't launch since I updated to Quicktime 7.6 on OS 10.4

Last night I installed Apple's latest Quicktime release for Mac (Quicktime 7.6). This resulted in an inability to launch The Sims 2. I tried reinstalling the Sims 2 (http://support.aspyr.com/index.php?x=&mod_id=2&id=552). By the way this solution will also help anyone having problems running the Sims 2 on OS 10.5 as well.
However simply reinstalling The Sims 2 will not fix the problem if you have updated to Quicktime 7.6. Unfortunately I found the only way to get the Sims running again on OS 10.4 was to remove Quicktime 7.6 and to reinstall an earlier version (Quicktime 7.5.5 or earlier). This is not as easy as removing Quicktime 7.6 from your Applications folder and com.apple.QuickTime.plist in the User/Library/Preferences or using a program like Appzapper (http://www.apple.com/downloads/macosx/systemdiskutilities/appzapper.html). When you go to reinstall an earlier version of Quicktime it will say, "unable to install because a more recent version is already installed".
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Hope this saves some of you some time finding a solution!

"So, the only way to reinstall an earlier version of Quicktime is to reinstall the system software (in my case OS 10.4) using the reinstall and archive option on the OS 10.4 Installer DVD."
Okay, I'm a little slow, but how did you do that? I don't have much experience with the Installer DVD.
Also, thanks so much for posting this. I thought it had something to do with my recent upgrade but didn't remember what I had upgraded. It was QuickTime, and I've spent forever trying to fix other things. You are my hero.

The Sims 3 [Island Paradise] - Game Doesn't Even Start (Please HELP)

I recently re-installed the Sims 3 and 3 expansion packs with it (Pets, Seasons & Island Paradise) on my new computer (MacBook Pro 13' - 2012). I downloaded so many stuff from thesimsresource.com page but the game didn't show up any problem (picture 1). I came back from school and I wanted to play but since I pressed the Play button, that's what happened (picture 2). I started my computer again and again, pressed the play button again, so many times but it still shows that stupid black screen and I can't play That actually happened to me, previous times but after pressing the play button so many times, it loaded normally and I could actually play the game. CAN ANYONE HELP ME? Please? I'm gonna keep trying but can I avoid this? It's annoying and tiring.

It is a classpath problem.
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1.4
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The sims 2 dodgy downloading.

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