The sleep/wake button on my iPhone 4 does not work
The sleep button on my iPhone 4 stopped working today for no reason.
I cannot press it down anymore. I have never had this problem before.
Does anyone have any idea what the problem could be?
Thanks
rquinn77 wrote:
Does anyone have any idea what the problem could be?
Thanks
Yes, it's a broken button.
Bring your phone and $149 into Apple for replacement if you're not in the warranty period. Or, find a 3rd party repair shop and get it repaired there.
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And if i want to change iphone 5s, requirements?? Thanks!
Hi tamseny,
It appears that you may have a hardware issue with the sleep/wake button on your iPhone 5. Please go to the following web page
iPhone 5 Sleep/Wake Button Replacement Program - Apple Support
https://ssl.apple.com/support/iphone5-sleepwakebutton/
and enter in your serial number to see if you qualify for the replacement program. Thanks for using the Apple Support Communities!
Cheers,
Bradenh -
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my sleep/wake button is sinking in so its not working is there any way to turn my ipod off
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Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
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A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in U.S. dollars and are subject to local tax. -
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I had a case on it that pressed against my volume buttons. When I took the case off, the upper volume button stopped working. The lower volume works just fine. Whenever I push the upper volume, nothing happens. The volume works both ways if I touch the on screen volume on my music screen. My headphone volume works fine too. But when I have to talk on the phone without headphones, I can't turn the volume up and it's hard to hear my caller.
If you decide to get your phone serviced, Apple will give you a refurbished phone, if your phone is eligible for Out-of-Warranty service.
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
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iPhone 5s, iPhone 5c,
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iPhone 4, iPhone 3GS,
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I am really upset with this I expected a lot more out of apple. What should I do
Make an appointment at the genius bar of your local Apple Store. Apple provides warranty (and out of warranty) service for the phone. Not Verizon.
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My iPhone 4 will not power on. When connected to iTunes via my computer, it is recognized and shows fully charged battery. Pressing and holding the sleep/wake button does nothing; just a black screen. Any suggestions?
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If there's a hardware defect and your phone is under warranty, bring it to Apple for replacement.
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If i reset my iphone using the home button and the sleep/wake button will my information like contacts,email,apps etc be lost??
No.
...JER -
My Iphone 5 has completly stopped working, have tried holding the sleep wake buttons etc but still no responce, there is an apple icon that appears but it then just goes agsin, any ideas.
see here
http://support.apple.com/kb/HT1808 -
I have to restore my iphone 4s becasue it is saying "disabled connect to itunes" and it's never been synced with itunes. However the sleep/wake button is broken on the phone is there still away to restore without using it?
You can try, but the problem with that is you need battery power in order to restore. Once your phone has enough power to restore, it will still show the same message. To get the phone into either recovery mode or DFU mode requires the ability to first turn the phone off. But, you've got nothing to lose, so you might as well give it a shot.
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Have similar problem, but i dont think the noise coming form button, noise is coming again even when i keep the button under my finger and shake the phone.by the way the button is loose, that's right.
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I have a iphone3GS. It could not be boot up. When i press the sleep/wake button, the apple logo appear and then disappear. The password login screen didnt' come on. When i tried to connect my phone to the itune on my laptop, there isnt this button that i can sync my phone with the laptop.
Sounds like your iPhones software may be corrupt. Try placing the iPhone into recovery mode. To do this, follow the steps in this article:
http://support.apple.com/kb/HT1808
Hope this helps
- Greg -
HT201401 How can i reset my iphone if the Sleep/Wake button does not work?
My camera shuts off every time that I try to take a picture. I would like to reset my IPhone in order to try and solve the problem. My Sleep/Wake button does not work.
How can I reset my IPhone without the Sleep/Wake Button working?
Thanks for the help.When pressing the sheep/wake button, the iPhone's screen is not turned off if on and does not turn on if off, and pressing and holding the sleep/wake or on/off button does not bring up slide to power off?
And you can't do a reset by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release?
If so and there is no change after restoring the iPhone with iTunes, make an appointment at an Apple store if there is one nearby since more than likely there is a hardware problem.
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