The Song Could Not be used because the original file Cannot be found!!!!!

Hello,
I have my music on a separate hard drive and all of a sudden some songs randomly cannot be found. There does not seem to be a pattern to this. Everything is set up correctly but yet I have to manually go and find songs. I've tried everything I can think of but yet im still missing files. The files are there and I dont want to have to this individually each time.
If anyone has any ideas I'd love to know them
Itunes 8.02 (2.0)
Thanks
Keith

Okay, this may be more info than you need, b/c I was having playlist and "!" problems simultaneously...
I only just now had my Mac Genius appointment tonight, but yes, all seems finally fixed. Here is what I learned. They had been experiencing a lot of appointments related to this recently, and if you have all your music on an external drive as it seems most of us do, you greatly increase your odds of having this issue. They didn't reveal WHY iTunes is so crappy at seeing/remembering where you've put stuff. I had lost all my playlists, AND couldn't get iTunes to find/read my music. It was an either/or fix, meaning they couldn't seem to fix these issues together. The long fix was this:
(1) (a) Import "previous library" to get your playlists (under Music / iTunes / select the most recently dated iTunes database file; this lived on my local computer's drive, which may or may not be the best place for it -- if your computer dies, you lose your playlists if you haven't been backing them up); this should open your old playlists in iTunes; (b) export each individual playlist to save them
(2) THEN hold down "option" as you open iTunes; this will prompt you to "select library"; navigate to direct it to open your actual music files (more than likely on your external hard drive if you're like me experiencing this problem).
(3) File/Library/Import Library for each of your previously saved playlists
In other words, I couldn't have my old playlists AND my music. Even another Mac genius agreed on this fix, and that he'd manually directed his computer to find each of 5,000 tracks individually, in order to have the playlists AND the music. (Does this make sense?) The second Mac Genius that I worked with somehow magically went under File/Library/Consolidate Library to be able to marry these two things w/o having to back up my playlists (avoiding steps 1b and 3 as described above). He seemed surprised that this really worked and that we didn't have to do everything described above. So if you can figure out how he did the "consolidate library" thing, then GREAT (none of the other Mac Geniuses knew about how to do this, and I don't know how he did it either)... but if not, maybe try the 1-2-3 steps above... or just go see your local Mac Genius I am finally sooooo pleased this issue has been resolved, but it took 3 diff. appointments.

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