The song _____could not be used because the orignial file could not be found. anybody know how to fix this in windows?

The song____could not be used, because the original file could not be found. Anybody know how to fix this in windows os?

I am getting this same message. I recently bought a new Macbook Pro and the geeks transferred my files from my mini-mac. Perhaps they did not transfer something critical? I follow the "locate" option when it asks to find my files and I get a file folder that has a red circle with a white bar in the middle.
I have the same issues with my downloaded movies but my apps all seem to be fine.
Even more confusing - it seems to allow random songs to play and download on my Macbook and other devices. But most of my music - whether downloaded from iTunes or my CD collection comes up with that message about the original file.
Should I get new geeks to locate these files on my old mini-mac?

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When i try play a song i get this message " the song could not be used because your original file could not be found, would you like to locate. I tunes works on my iPad

OSX 10.9.5

I am getting this same message. I recently bought a new Macbook Pro and the geeks transferred my files from my mini-mac. Perhaps they did not transfer something critical? I follow the "locate" option when it asks to find my files and I get a file folder that has a red circle with a white bar in the middle.
I have the same issues with my downloaded movies but my apps all seem to be fine.
Even more confusing - it seems to allow random songs to play and download on my Macbook and other devices. But most of my music - whether downloaded from iTunes or my CD collection comes up with that message about the original file.
Should I get new geeks to locate these files on my old mini-mac?

Itunes has doubled up the songs on my iPhone but only shows them singly within iTunes. Does anyone know how to fix this?

My iPhone lists every song (songs that I have imported from cd's, but not purchased through iTunes) twice. iTunes only shows 1 instance of each song. If I delete a doubled up entry from the phone, it deletes the whole song. Has anyone else run into this problem?

Hey! You are a gem! At the moment it seems to be working but I am leaving it connected to iTunes until I updaet to the next version and hopefully that will fix whatever it was that caused the problem. Thank you a milion times over! It is 11.14pm over here and all the call centres are closed!
THANKYOU!

Hello, i am trying to download the new ios 8 but my usage says i am using 3.1 gb in messages but i do not have any imessages saved?? anybody know how to fix this.

hello, i am trying to download the new ios 8 but my usage says i am using 3.1 gb in messages but i do not have any imessages saved?? anybody know how to fix this.

Given that you are very low in memory on your iPhone, it would be much easier to connect your phone to your computer and download iOS 8.1 via iTunes. Memory won't be an issue this way.

I just got my dads old iPhone 4. I restored it to factory settings and set it up with my apple id. The albums in my music are fine in iTunes but on my phone the albums are split and each song is its own album. Does anybody know how to fix this?

My dad has recently gotten a new phone and I got his old one. With his permission I restored it to factory settings and set up the iPhone 4 as a new phone with my apple id. Everything has downloaded fine but I have had many problems with my music. First it was where my phone didnt recognise my apple id, but I figured that out. Then it was where iTunes took one of my albums and split it so all the songs where their own albums. I fixed the album split on iTunes but its still like that on my iPhone. I have looked online everywhere and I still haven't found a solution! I'm getting super frustrated! Does anybody know how to fix this?

No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that.

When I connect my iPod nano 7th gen. to my computer and open itunes, there is a message that says the iPod could not be detected. Does anybody know how to fix this issue?

When I connect my iPod nano 7th gen. to my computer and open itunes, there is a message that says the iPod could not be detected. Does anybody know how to fix this issue?

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
7. Check for third-party software conflicts.

I use photoshop elements 12 on Macbook air and the screen freezes when I try to use the tools. Then i have to force quit so i lose my work. anyone know how to fix this issue?

I use photoshop elements 12 on Macbook air and the screen freezes when I try to use the tools. Then i have to force quit so i lose my work. anyone know how to fix this issue?

What version of OS X are you using? If Yosemite, you need to update to 10.10.1 or higher.
In any case, start by going to the editor preferences>general, clicking this button and restarting the editor:

I have restored my ipod many times, yet I still can't back it up because the "session has failed" and error 54. Does anybody know how to fix this?

[Windows user] I have an ipod touch 5th generation 64gb and I can't backup my ipod. I have restored it many times, even in recovery mode, but it still comes up with "iTunes can't backup this ipod because the session has failed," yet it was still plugged in. Also error 54 pops up too. Does anybody know how to fix this?

If a PC try:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

I have a problem with the keyboard on my MacBook. The letters are typing as symbols and the delete and return/enter buttons do not work. Does anybody know how to fix this?

I have a problem with the keyboard on my MacBook. The letters are typing as symbols and the delete and return/enter buttons do not work. Does anybody know how to fix this?

Hey skyshade13,
Thanks for the question. The following article outlines how to restore a previous iTunes library should there be no content after updating. While the article does not speak specifically to your symptoms, attempting the steps by utilizing the "Previous iTunes Libraries" folder may resolve your issue.
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
For further information see the following information:
OS X Lion: iTunes opens to "created by a newer version" alert
http://support.apple.com/kb/TS3918
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks,
Matt M.

Since I downloaded the new update on my iphone 4s I no longer see the delivered message under my text when sent. Also the message is green instead of blue. Does anybody know how to fix this?

Since I downloaded the new update on my iphone 4s I no longer see the delivered message under my text when sent. Also the message is green instead of blue. Does anybody know how to fix this?

You are sending SMS messages. iMessages are blue. Go to Settings>>Messages>>iMessage ON.

HT201263 my iphone 3g is coming up with an error message once it gets half way through the restore it says error phone cant be restored anybody know how i fix this

i have been trying to update my iphone and when i tried to do so it said i needee to restore it first so tried this and since my phone just has the usb icon and itunes showing on it wont turn on or anything and half way through restore it comes up with an error message saying it cant complete it anybody know how i fix this please doin my head in

We aren't Apple, just users like you volunteering to help other users with problems. Threatening to go to Samsung doesn't mean anything to us. What troubleshooting have you tried so far?

All of a sudden my screen has black bars on both the left and right sides; all of my folders are overlapping as well. Anyone know how to fix this?

All of a sudden my screen has black bars on both the left and right sides; all of my folders are overlapping as well. Anyone know how to fix this?

Did you try restart the Mac?

When I connect my Mac Mini 2011 with Lion to a TV via HDMI and an earphone cable is plugged in, it´s not possible to choose sound out via hdmi, as opposed to connection via minidisplay port. Anybody knows how to fix this?

When I connect my Mac Mini 2011 with Lion to a TV via HDMI and an earphone cable is plugged in, it´s not possible to choose sound out via hdmi, as opposed to connection via the minidisplay port. Anybody knows how to fix this?

Was just on the phone with Apple about this.
The solution was as follows for me anyway...
Go to your Finder
Choose the Go Menu
Choose Computer
Choose your Macintosh Hard Drive
Choose your "Library" Folder
Choose the "Preferences" Folder
There should be a folder called "Audio"
Move that whole folder to the trash
Empty the Trash
Restart from the Apple Menu
When you are back up and running;
     Choose System Preferences from the Apple Menu
     Choose Sound
      In the output tab you should now be able to make the HDMI "Sticky"
      Enjoy your sound over HDMI and no more dirty knees or broken backs unplugging the desktop speakers!
Mac Mini 2011 2.5Ghz 8 GB of RAM - Planar 17" VGA via display port adapter and Samsung 26" LCD TV via HDMI

Song could not be used b/c orignal file could not be found

Hi Everyone,
Ok, I screwed up something and I think it was the "link" to my itunes files. Here is my situation. When I choose certain songs the following dialogue box appears "The song "xxxxxxxxxx" could not be used because the oroginal file could not be found. Would you like to locate it?" I have been doing this all evening. Is there a short cut that will re-establish the connection? Thanks for your time and help

Quit iTunes ...... Relaunch iTunes while holding down the OPTION key.
Choose: reload "Music Library"
Quit iTunes ...... Repair Permissions (Disk Utility) .... RESTART computer.
Launch iTunes.
DIXIE

Friend Recommendations: we're having trouble communicating with the game center server and are unable to turn on friend recommendations. Does anyone know how to fix this?

Friend Recommendations: we’re having trouble communicating with the game center server and are unable to turn on friend recommendations on our iPad. Does anyone know how to fix this?
we also get this error message when we try to connect the iPad to Facebook from the Candy Crush Saga game..... Failed: Sorry, you don’t have access to the Kingdom, right now. Please try connecting again later. anyone know how to fix this?

Welcome to AD!
I have a regular post for the top 3 or 4 fixes for that 9808 error. Obviously you are going to skip #1, since you've already tried it. Let me know how you get on with the next 2.
The top 3 fixes to itunes error 9808 seem to be
1) Go to Start > Control Panel > Internet Options > Advanced, make sure that SSL 3.0 is checked and TLS 1.0 is checked. Also under Security make sure that the “Check for server certificate revocation (requires restart)” is unchecked. Then click ok and fire up iTunes.
2) The culprit was Norton. The users are set up as Admin and Standard. I have Parental Controls turned on in both Vista as well as Norton. Admin users had no problems connecting to iTunes. Standard users would get the error. I had to go to Norton’s Personal Firewall and add the program “iTunes Helper.exe” and set the option to “Allowed” (”iTunes.exe should already be in the Allowed category.) in order for the standard users to be able to connect.
3) close iTunes if you have it open right now. Then go to C:/Documents and Settings/username/Local Settings/Application Data/Apple Computer/iTunes. Delete or cut the preferences.xml file which contains your iTunes preferences. Then go to C:/Documents and Settings/username/Application Data/Apple Computer/iTunes and delete or move the preferences.xml file. For Mac users, there is only one file you must delete or move a to a new location and is located at User > Library > Preferences > com.apple.itunes.plist. Restart iTunes and it will recreate those two (or one) files with the default settings. Feel free to set your preferences back to what they were and then connect to the iTunes store and enjoy!
And #4, see if you can get into the iTS from a different windows admin account on the same PC.

The song _____could not be used because the orignial file could not be found. anybody know how to fix this in windows?

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