The songs i purchased once are no longer in my library
I had to reinstall itunes one time, and the songs i had in my account at that point are no longer there. is there anyway to get them back?
Perhaps you may still have the music files on your PC -- but not seen in iTunes or the PC.
Do a thorough search of your PC PC using the tips below:
First - Make sure that you enable your Windows Explorer to view 'Hidden' files:
- Open Windows Explorer
- Select 'My Computer'
- On the main Windows Explorer menu: Tools=>Folder Options=>'View' tab
- In 'Advanced Setting' --> Files and Folders --> Hidden files and folders:
-- Select 'Show hidden files and folders’
- Click 'Apply to All Folders'
- Click 'OK'
Then check using Windows Explorer in 'My Music\iTunes\iTunes Music\...' for folders containing your music (or wherever you keep your music folders).
Also check in your Recycle Bin to see if you accidentally deleted it. If so, ‘Restore’ it back to it’s original spot.
Then try running a search using Windows Explorer (or similar) for files with the extensions of: m4a, m4p, MP3, OR with the partial names of the songs you are missing.
Do all the above before you decide that your music files have been completely erased from your hard drive.
IF you can locate the music files/folders, we can get iTunes to recognize it. Try one of these:
If you have a backup iTunes database file available....
1. --- Close iTunes. If you have a backup (or previous version) of the ‘iTunes Library’itl’ database file, then place a copy of that file in the ‘...\My Music\iTunes’ folder (or wherever the current, incomplete file resides).
1b. --- Open iTunes
If no backup ITL file exists….
2a. --- In iTunes choose: Edit==>Preferences==>Advanced tab. Select 'Change' and browse to the music folder in your PC drive (if it isn’t already). Click OK to save that setting.
Then....
2b. --- In iTunes choose: File==>’Add Folder to Library’ & browse to the music folder in your PC drive. Click OK.
Without the ITL file, re-‘Adding’ the music files to the Library will lose you the Ratings, Play Counts, Date Added and Last Played attributes, as well as your Playlists. No real way to recover them if you haven’t made prior backups. Something to consider for the future....
IF your music files are truly gone, and you have some or all of your music files on your iPod, these links will give you several methods of recovering whatever songs remain on your iPod; some free, some third-party software, some more comprehensive for restoring playlists, ratings, playcounts, etc. Read them and their associated links before deciding on a strategy that works for you. There are many various third-party software programs that will offer a more robust process, or an easier GUI. Do a Google search for them if the links below leave you wanting…
Don King Resurrected: Deleted files from hard drive (free user steps – music recovery only)
MacMuse: Computer Crashed (free user steps – music recovery only)
Copying music from iPod to computer (a primer on various methods and software)
Copying Songs from Your iPod to a Mac or PC (resource for 3rd party software)
Senuti (Mac OS X v10.3 or higher Recovery Utility)
iPodRip Software
PodUtil Software
XPlay (Software For Cross-Platform Functionality & Music Recovery)
XPlay Photo Browser (For recovering Photos)
Extremely Simple Method:
1 - Open iTunes
2 - Edit=>Preferences=>’Advanced/General’ tab
2a --- ‘Copy files to iTunes Music folder when adding to library’: checked
2b --- ‘Keep iTunes Music folder organized’: checked
2c --- Click OK
3 - Attach your iPod to the PC and hold down the ‘Shift+Ctrl’ keys until the iPod is fully recognized (this will defeat the auto-sync process)
4 - If you get a dialog box to link the Library, decline this option
5 - File=>Add Folder
6 - Browse to and open ‘My Computer’ and select the iPod
7 - Click OK
8 - The music files should start to transfer back into iTunes
No Playlists, or Ratings, Last Played, & Play Count attributes will be transferred from the iPod to iTunes using this method
AFTER recovering your song files, strongly consider developing a thorough backup strategy for just this type of situation.
You need at least two full sets of your music, not including what is on the iPod:
-- One full set on the PC within iTunes (on internal HD or ExHD)
-- One full set on an separate external backup medium (CD/DVD/ExHD/other)
-- One (full or partial) set on the iPod
Music files on just the iPod and only one other medium is not considered having any backup.
If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
Backup both the music files and the Library database file (iTunes Library.itl). What are the iTunes Library files?
Here is a post on developing a thorough backup strategy:
http://discussions.apple.com/click.jspa?searchID=-1&messageID=1498152
Similar Messages
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My computer crashed and i have a new hard drive.
The songs on my ipod are now not showing in my itunes library.
None of them, either from my cd's or purchased from itunes.
how do i get all my songs back into my library?See Recover your iTunes library from your iPod or iOS device.
tt2 -
I have been sharing my iTunes account with my kids...now they are getting older and want to have their own accounts, how do I share the songs I purchased for them on my account with them on their new accounts? Is there a way to transer from my main account their new accounts? And can I share music from my account with them?
You can't currently transfer content from one account to another account. As long as the tracks are on the computer's iTunes that they use/sync to, and your account is authorised on that iTunes, then they should be able to continue to use them.
-
My MacBook Pro HD crashed. It is all up and runmning except for one issue. I have about 200 songs on my iPhone but have only gotton 53 back on my laptop from my iPhone and those are the songs I purchased via iTunes. How do I get the rest of the songs from my iPhone back onto my HD.
The songs I'm not able to import casme from CD's. Nothing from napster etc.
I've tried and tried to import them rom iTunes vis "Library" " Import"Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I got a virus and I cannot play the songs that were once on my desktop computer. How can I re-install them if they are all on my ipod?
you can download a ipod to itunes program
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TS1424 some of the songs I purchased are not the songs that appear on my computer
why are some of the songs I purchase not the correct song when I play them on my computer?
Some items you’ve previously purchased are not eligible for redownload via iTunes in the Cloud and thus, will not appear on your Purchased page. This content includes ringtones, audiobooks, movie rentals, items that have been modified or removed from the store since you purchased them, anything that may have been refunded, as well as certain movies.
For some movies, you will see the message "When purchased, this movie will not be available from iTunes in the Cloud” if the movie can't be downloaded again. This message appears under the Buy button on the iTunes Store product page. This is why you should always back things up.
To learn what previously purchased content is available for download in your country, visit this article:
iTunes in the Cloud and iTunes Match Availability
http://support.apple.com/kb/HT5085 -
So my family generally uses one Itunes account. I recently got my own credit card so I decided to open up my own Itunes account so I didn't have to ask one of my parents to put in the password every time I wanted to do something related to the itunes store. Now 99% of my songs/apps are linked to the old account, so from what I have read, all of the songs I purchased will be deleted. How do I transfer all of the songs on my ipod to my new computer with the new account? Without having to pay for 3rd party tools.
The way to keep the photos from downloading to your wife's phone would be for her to go to Settings > iCloud > Photos > and turn off iCloud Photo Library. If that isn't an option, the other option would be for her to have her own Apple ID ( and possibly explore the new family sharing options https://www.apple.com/ios/whats-new/family-sharing/ )
Regarding the "related question" see the quotes below from iCloud Photo Library beta FAQ - Apple Support
Deleting a photo or video from your Photos app will also remove the item from iCloud Photo Library and from your iCloud storage allocation. Photos and videos you remove can be recovered from the Recently Deleted album for 30 days. After 30 days, your content will be removed from the Recently Deleted album.
If you want to reduce the space used by photos on your phone, rather than deleting them see the following:
How does iCloud Photo Library save space on my device?
If you turn on Optimize [device] Storage, iCloud Photo Library will automatically manage the size of your library on your iOS device, so you can make the most of your device's storage and access more photos than ever. iCloud Photo Library stores the original, high-resolution photos and videos in iCloud and can keep lightweight, device-optimized versions on each of your devices. As long as you have enough storage, recent photos and videos that you access the most will stay on your device at full resolution.
You can turn on Optimize [device] Storage from Settings > iCloud > Photos or Settings > Photos & Camera > iCloud Photo Library on your iPhone, iPad, or iPod touch. You need an Internet connection to access an original photo or video that’s stored only in iCloud. -
I need to update my iPod but I am scared that once I plug it into my computer I will lose all the songs I purchased using the iPod..
Nothing should be lost.
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
NOTE:
The 2nd Gen iPod Touch can only go to 4.2.1 -
Using home share, I can import some songs from my son's computer but not others. All the songs were purchased with the same apple id. Err msg:"There was a problem downloading ... You do not have enouggh access privileges for this operation. Please check that the connection to the network is active and try again." The network appears to be fine . I can import other songs from his library. The same songs cause me a problem each time I try. My husband had no trouble importing the same songs I have trouble with. I get the same error message if I try to import the same songs from my husbands computer as well. "Command I" appears to show the same protections on both the songs I can import & the ones I cannot. My husband and son are both running OS 10.6, while I am running 10.7. I think I had this problem even before I upgraded, but I am not certain.
x0SiN0x:
Welcome to Apple Discussions..
My first suggestion is to Repair Disk. Here's how:
Insert Installer disk and Restart, holding down the "C" key.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel, and report)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need to use a utility like Tech Tool Pro or Disk Warrior
Please post back and let me know how that goes.
Here are a few links that may help you to identify the issues:
Resolving Disk, Permission, and Cache Corruption
Tuning Mac OS X Performance
Mac OS X System Maintenance
Please don't hesitate to post back should you have further questions or comments, or with update.
Good luck.
cornelius -
How do i get the songs i purchased off of my phone back onto it after restoring it?
i had to get a new iphone4, before going to the store i updated and saved all my stuff onto my computer. i came home to restore it, none of my songs were on my phone. i got my songs back onto my phone after i plugged it in again. now, none of the songs i purchased from my phone on the first iphone are there. and if i try to download a song that i already purchased from my phone, it wont let me get it because "i have already downloaded this item." how do i get them back on to my phone?!
emilyfrommandeville wrote:
they aren't on my computer. but itunes says that i still have them
If they are not on your computer, how does iTunes say that you still have them?
Do you mean that they show in your purchase history in iTunes?
It sounds like you did not "Transfer purchases" when you synced your iPhone. And as such, it's highly unlikely they were ever on your computer.
The iPhone is not a storage device. It is intended that all purchases be transfered to your computer for backup on a regular basis. Then as an added measure, create a backup of your iTunes library to an external drive, CD/DVD's, or flash drives in the event something happens to your computer.
It is ultimately up to the user to ensure that their media and files are backed up. -
I bought songs on itunes through my iphone not too long ago. When I went to plug my iphone into my computer to sync, itunes asked me to restore my phone. I backed my phone up, but now i cannot find the songs i purchased through my phone. I've looked for the songs in the itunes store, but it said that i had not purchased any of the songs.How do i get back the songs?
There is a backup plan after doing the Restore. Read this.
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When I am purchasing some music on I Tunes I usually like to listen to a short version of the Song before purchased but lately when I try to listen to the Song
it keeps on buffering every 2 seconds and I can't listen to the song of which I want to purchase correctly .You are correct. Syncing should transfer any purchased media, including videos, from your device to your iTunes library provided your computer is authorized for the Apple ID used to make these purchases. You mentioned that you have uninstalled iTunes before, but if you didn't follow this guide exactly, uninstalling iTunes and all of its components in the order specified, it may not have been successful so you should try again: Windows XP or Windows Vista/7.
-
i purchased songs via my ipod touch. when I sync'd my ipod touch with my computer, the songs I purchased disappeared into a black hole... how do I get them back without having to repurchase?
On your iPod Touch, open the iTunes app. There should be tab named "purchased", which shows all your purchase history. Choose the "Not on this iPod" tab and you'll get a list of purchased products that are not on your device. Hope this helped.
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How do I download the songs I purchased from itunes onto my older ipod nano...I believe it is a 2nd generation? I plug it into my computer, but nothing happens!!!
Hello shay82578,
It sounds like you are trying to sync music from iTunes to your iPod nano. I found some articles with steps to sync music to your iPod:
If you are using iTunes 11, you will want to follow the steps in this article:
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
If you are using an earlier version of iTunes, you can follow the steps in this article:
iTunes: Syncing media content to iPod
http://support.apple.com/kb/HT1351
To be able to sync music from iTunes to your iPod nano, the music will need to be on the computer rather than streaming from iTunes in the Cloud. You can find the steps to download your purchased music to your computer's hard drive under the section titled, "Apps, Books, Music, Movies, or TV shows on a computer" in the following article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
I purchased an album from the itunes store, and put it in a playlist. icloud status listed all the songs as purchased, instead of the usual "Waiting". When I clicked on "Update itunes Match", everything updated except this playlist. There is a cloud to the right of the playlist name. This has never happened before.
Any ideas?I deleted the songs from my desktop (iMac), then I used itunes match to reload the songs back on my desktop from my laptop. When they reappeared on my desktop, then I right-clicked on the songs and clicked on the option to add to icloud. This however did not work, and they just duplicated into icloud, but they were "greyed out" and unuseable. I hope I'm explaining myself clearly? In other words, the songs seem to be trying to go into the cloud, but they are greyed out in my library and cannot download. It is as if they are ghosts? My songs do play fine when I transfer them via itunes match, and everything appears normal. They just won't transfer via the cloud. As I said before, every other song in my library always work fine via the could, but only the songs off this one album that I bought from itunes in 07' will not work???
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