The songs that I select will not play .... message said " Song selected could not be used because the original fie could not be found. The other message I get says " Itunes ws not able to locate any of he 330 missing files". Trying to get in touch with
As a first time user trying to get in contact with a Itunes customer sevice rep is impossible and I was hoping someone is aware of this problem..
This message papers when iTunes can't find the songs in the location they used to be. If you moved them, or is connected the external drive they're on, move them back to their original location, or onnect the drive before starting iTunes.
Similar Messages
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When I open my itunes on the computer, none of my purcheses appear, and I also cannot get my itunes to download onto my iphone, any suggestions??
Have you tried to click on "repair" and then try to uninstall the component?
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HELP
My iPod classic (2007) 80 GB FROZEN SCREEN (Now Playing window showing the song that is suppose to be playing, will not respond to buttons, Will not SYNC, iTunes does not recognize it AT ALL when I plug it in. Will not shut off, will not charge... pretty frustrated, I updated it recently (within the last 10 days....Has anyone had similar experience? If so was it fixed? Please post any help for me... thank you... I am pretty frustrated right now.its fixed!! After posting my problem with the FROZEN ipod classic (2007) 80 gb a screen popped up with similar subjects that I did not find in my original search. 'Rich Fleming' in the community posted a suggestion to someone with a similar frozen issue and it WORKED when I tried it.
hold the 'menu' and the 'circle' buttons down at the same time, KEEP the pressed until the apple appears. and now it is working. Hope this helps others. -
I updated to the latest iOS and now YouTube and the Ap store are no longer on my phone. Also, not all my music will play and if I play a song it will actually play a different song while displaying the one I chose. Any ideas how to fix this?
You have to download the individual youtube app now. It is no longer a nataive ios app from apple in ios6
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When I try to skip through a song on my iPhone, it skips through several songs. The songs that are skipped can be played on the same iphone (when I go into to itunes library on my phone), so I know that it's not the song. I have the latest softeware downloaded on both my iphone and itunes. In fact, this only recently started occuring when I reconnected my iphone to my laptop about a month ago to install the new updates on itunes.
I also have an itouch and an ipod, both of which have been updated at the same time as my iphone and they do not skip through songs.Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
BTW this is the iPod touch forum -
I'm trying to play a song and itunes is repeatly asking me to authorize the account. I have authorized the account and it will not play one particular song. What should I do?
If just one song on an album is doing that, that suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
Under Windows 7 Ultimate x64 and Boot Camp, my 27 inch Apple LED Cinema Display checks out as a Generic PnP Monitor and is shown as NOT HDCP compliant. I haven't been able to find any kind of an .inf file to use. Does anyone have a solution? Or is Apple's implementation of HDCP (if it's there) incomplete?
I am having this same issue. Im not sure if this is the cause but I think this is keeping PowerDVD Ultra 11 from playing back Bluray under Windows 7 / Bootcamp
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A track that I bought from the store only play partially as if it didn't completely download. This was some time a go and there is no record in my iTunes account of its purchase. Any thoughts to a solution?
Hello Kim,
You may want to consider deleting and redownloading the affected songs from the iTunes Store.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/HT3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
All the best,
Allen -
I have a song that skips on my main mac because its a downloaded copy. But on my other devices(iPad, Apple TV) it does not skip because its in the cloud. How do I put a downloaded song back into the cloud?
Delete the track from the iTunes library, but not from the cloud.
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My Mac will burn a DVD from iPhoto but the images and videos will not play on my DVD player. I am using DVD-R disks
Hi john, try Burn...
http://burn-osx.sourceforge.net/Pages/English/home.html -
iPhone won't sync with iTunes and It says iTunes can not add songs to iPhone because no songs in iTunes library can be copied to iPhone. Help!!!! What should I do. I tried everything!
I need to add my music to my iPhone from iTunes but its not working!First off try and go into your IPhone manually through My Computer and cut photos or anything you can through the device to be able to free space up so that you can continue to do what you want to do with ITunes. This way you will be able to create a backup or do what you have to do to manage your information, photos and texts on your device a little better.
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I have had problems with iTunes lately it says iTunes was not installed correctly and to reinstall. I tried 3x and still will not. Now I get a message it can not start because MSVCR80.dll is missing reinstall to fix??
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Recently updated to itunes 10.6.1, but during update it says itunes does not have a valid signature and update fails ,now older version is not able to connect to itunes store error 306. I am using windows 7.
(Apologies for butting in, wha.)
now older version is not able to connect to itunes store error 306. I am using windows 7.
If you still get the 306 after updating to 10.6.1.7, perhaps try the following user tip:
iTunes for Windows 9.0.x: Error 306 -
How do you get album artwork? I have like two thousand songs and about 95% don't have cover album artwork and when i try to get album artwork it says "Itunes can not find album artwork" "an unknown error occurred-609" what do i do?
Perhaps try the "Error -609" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
i just want my itunes songs that are on my mac os x 10.5.8, also to be on my iphone like they were before i updated the phone?
i already lost a bunch of songs and videos after the update. i don't knowwhat happened to them, or where they are?
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