The sound doesn't work on my recently purchased hp laptop computer

Hi,
The sound doesn't work on my recently purchased hp computer. It stays on mute. Can I get someone in Lower Hutt NZ to call to fix this problem?
Thanks. 
Steve Taylor

Sorry, but this is a peer-to-peer user supported forum. HP maintains no official presence on this forum. HP is unlikely to contact you via this forum. Any response you receive from a HP employee is that of their own and not on behalf of HP.
When requesting assistance, please provide the HP model name and/or product number of the computer in question. Also provide the brand and model of monitor, connection means (HDMI, DVI, VGA, etc.), and if you have external speakers connected to your computer.
Please send KUDOs
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

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