The sound has been working fine until now. I turn the volume up but no sound. What could be causing this and how do I fix it? Thanks so much.

The sound has been working fine until yesterday. I turn the volume up but no sound. Not while playing games or with key taps. What is causing this and how can I fix it? Thanks so much.

I did a search for "no sound" and found the solution. Thanks for the info.!

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I just opened my mail on icloud and all messages disappeared from the last year! I have one email left in my inbox which is the most recent. I moved to icloud 2 weeks ago and it has been working fine until now. How can I retrieve old messages? Thank you.

i just opened my mail on icloud and all messages disappeared from the last year! I have one email left in my inbox which is the most recent. I moved to icloud 2 weeks ago and it has been working fine until now. How can I retrieve old messages? Thank you.

I guess you could try but I don't believe Apple can help with activation lock issues. They may, however, be able to determine if the Apple ID belongs to one of you and reset the password for you if you can prove your identity.
You might want to try calling Apple by going to https://expresslane.apple.com; click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. Perhaps they can help determine if it's your ID and reset the password for you (and they probably have more expertise in doing this than the Apple store).

I have a iPhone 4s, which has been working fine until now. Charge phone overnight and within 2 hours dead. Put it on charger and shows charging but that's it. Battery not showing any charge.

I have a IPhone 4s, which has been working great until now. Don't know if has any thing to do with the latest updates. Charged it over night and then two hours later it was dead. Didn't even used it. Placed on charger and the charging icon shows but battery not.

Hello, M_Bilal
Welcome to the HP Forums.
That you for provided such a detailed post with what you've already completed, for the issue with your battery. I will try to guide you further.
I would like to provide you further documents for troubleshooting, but you've essentially completed what I have for this issue. The only step left, would be to test the battery.
You can do this with another battery, or in another notebook. I know you mention another machine, but if you know someone who does or someone who has a compatible battery. This would test that. You could even see if a local computer shop could test it.
The reason for this, is if the battery is the problem, it's much easier and more affordable replacement. Also, you mention it being new, might have warranty.
The other possible cause to the issue you've touched on, that would be the system board. Testing the above, would just confirm if this is the problem or not. From there you could decide on what you'd like to do.
I know, there really aren't many suggestions here, but I hope this can provide you with the next step.
Let me know how things go, with the route you choose to troubleshoot.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

My ipod classic has decided to become corrupt, will not sync etc. Tried all of Apple's troubleshooting tips but nothing works. It is an 80GB classic which has been well looked after. what could of caused this and how can i rectify?

help!

These are also in the Troubleshooting tips, but it works for me.
What system are you using Mac or Windows?
a. If Windows. run Chkdsk drive: /F
b. if Mac run Diskutilty -> CRC
     Click on the iPod device
     select FirstAid tab on the right window.
     click on the first Aid Button.
Then connect to iTunes and Restore.
Good luck.

My iMac suddenly no longer connects to wifi network when in KIOSK (username) mode, and only connects when as ADMINISTRATOR mode. Its strange because the iMac has been working fine in KIOSK mode for over a year until 2 days ago.

My iMac suddenly no longer connects to wifi network when in KIOSK (username) mode, and only connects when as ADMINISTRATOR mode. Its strange because the iMac has been working fine in KIOSK mode for over a year until 2 days ago.

One of the memory cards was indeed faulty, and the other completely fine
Thanks very much for all your help!
Although there is one little thing that I've noticed. The iMac works properly, but I tried to software update to see if that may help my Minecraft sound issue (as I still don't think only having 2GB instead of 4GB would cause such a problem) but the software update application won't work. Running the "Software Update" from the apple menu on the toolbar gains no response, nothing happens. If I run the software update from system preferences, the application icon appears for a second, then disappears (as in the blank app. icon, the blank canvas with the pencil, pen and ruler in the bottom right corner). It does this every time I try to run it. It did work when the computer was crashing, but this started when on one of the occasions I ran the app. while it was crashing. Since this occured during the crashes, and still occurs now, I'm wondering did something simlar happen minecraft, as it's sound disappeared during the crashes and is still gone now.
However, the computer is now working again without crashes, which is the main thing, thanks for helping me fix the issue
Edit: I would mark the topic as solved, but I'm unsure if this would lock the topic or something simlar, so I'd rather leave it open for any ideas regarding the software update and Minecraft issues I'm having

I have a 2007 iMac connected via WiFi. It has been working fine until I turned it on after a recent vacation. Network preferences indicates that it is correctly connected to my WiFI system but the data input and output rate is virtually zero. I know that

I have a 2007 iMac connected via WiFi. It has been working fine until I turned it on after a recent vacation. Network Preferences indicates that it is correctly connected to my WiFI system but the data input and output rate is virtually zero. I know that the WiFI signal is reaching the iMac since both my iPhone and iPad are working perfectly at that location. I have rebooted the router and the iMac to no avail. Any suggestions would be greatly appreciated. Thank you very much. Geoff

Hi Geoff,
Hi, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
10.4 instructions...
Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
Click OK.

I received my new Iphone 6 last week, backed my iphone 5 and then restored my new handset. It has been working fine until today when I deletec all my contacts from my old handset. Contacts have gone from my new handset too, how do I get them back?

I received my new iphone 6 last week, backed my iphone 5 and then restored my new handset. It has been working fine until today when I deleted all my contacts from my old handset. Contacts have gone from my new handset too, how do I get them back? I don't think the back up was done using icloud as I keep getting the message "not enough memory"

The point is not whether you used iTunes or iCloud to restore your new iPhone. It's whether you have Contacts turned on in Settings > ICloud. If you do on both your old iPhone and new iPhone then those devices are connected through iCloud. Deletions on one device are also made on the other.
You may be able to restore your Contacts be using your old device backup to restore your new iPhone again. Make sure that you turn Off ICloud functionality on your old iPhone before you delete anything else from it.

I have a 5s which has been working fine until about a week ago when any calender event added to my phone will not sync with my enterprise server. Any calender event entered on my PC (enterprise) does show on my phone. Mail is working fine both ways,ideas?

i have a 5s which has been working fine until about a week ago when any calender event added to my phone will not sync with my enterprise server. Any calender event entered on my PC (enterprise) does show on my phone. Mail is working fine both ways,ideas?Iphne 5s and enterprise

See my reply to this message:
https://discussions.apple.com/thread/2557520?start=15&tstart=0
The problem is that the POP3 client is not issuing a DELE command to remove the email from the server.

I have iPhone4. It has been working fine. I have not rebooted my phone lately, so I just deleted a few apps and thought I would do a soft reboot. I held down sleep button and home button. It shut down and apple logo came up but phone will not come back.

I have iPhone4. It has been working fine. I have not rebooted my phone lately, so I just deleted a few apps and thought I would do a soft reboot. I held down sleep button and home button. It shut down and apple logo came up as it has before, but it has been about 25 minutes and phone has not come back up. What's going on? Help!

Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

My MacBook Pro has been having difficulties at startup. It sometimes locks and doesn't get past the white screen. It has also locked up several times and gotten a green stripes across the entire screen. What is causing this and how do I fix it?

My MacBook Pro has been having difficulties at startup. It sometimes locks and doesn't get past the white screen. It has also locked up several times and gotten a green stripes across the entire screen. What is causing this and how do I fix it?

You don't, take it to Apple for repair.
This might interest you if it's too old to fix.
My computer is not working, is my personal data lost?

I just purchased the 4S and am having trouble with it at least once a day says Invalid Sim, what would cause this and how do I fix it

I just purchased the I 4S and at least once a day, it will say Invalid Sim, what would cause this and how do I fix it?

Then, if there's any data on the drive that you want to keep, you have to back up before you do anything else -- assuming it's still possible.
Basically you have three options:
1. Install a copy of the Mac OS on an external hard drive, boot from it, and copy the data from the internal drive.
2. Start the problem Mac in FireWire target mode (command-T at startup) and connect it to a working Mac with a FireWire cable. The internal drive will mount as a FireWire device.
3. Remove the internal drive and mount in an external enclosure on another Mac.
Once you've backed up, follow the sequence in the support article linked below. The article is somewhat outdated. Where it refers to booting from an installation disc, you should boot from your recovery partition (if running Lion) by holding down the key combination command-R at the chime.
Mac OS X: Gray screen appears during startup

My Gmail has been working fine until today. Now I cannot send messages. I can receive them fine.

I have a brand new computer, using Yosemite. My mail program has been working fine for several days, but suddenly this afternoon it is unable to send mail. I can receive mail just fine. I can send mail from a different email account. How can I fix this?

You are entitled to 90 day telephone support from Apple. Try contacting them.
Apple Support Contact
Apple Support contact - Telephone
Mail troubleshooting - Yosemite
What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending email messages

HT3204 When attempting to burn an audio cd, I get an error message that says-burning failed due to unknown error (4280)? It has been working fine, until today...what does this mean??

When attempting to burn an audio cd from my playlist, I get an error message that says, burn failed due to unknown error (4280). It has been working fine for months...any solutions?

I have the exact same problem.
Been searching through this site to try and find an answer but still not come up with anything.
The wierd thing is that a couple of days ago it was working fine, and suddenly overnight it's stopped working.
The only solution i've found is that you need to have administrator rights as it says in the posts on the site below:
http://www.emergingearth.com/itunes-7-cant-burn-cds/
Noticed by the diagnostic in your post that you dont have admin rights like me so that mite be the problem. Not sure if this is the right solution though.
Windows XP

Hi, my MacBook Pro has become very slow... what could be causing this and what can I do to fix it?

Hi, my MacBook Pro is working very slowly.. what could be causing it and what can I do to fix it??

First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
Otherwise, take the steps below when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 2
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

Following the iOS 4.3.5 update, my phone can no longer be charged or connected to my PC. What is causing this and how do I fix it?

I get the message "Charging is not supported with this accessory" or just no connection at all.

I downgraded flash to 10.3 and it fixed the problem. Everything works fine now. I suggest everyone do this until Adobe releases a fix for 11.7.

The sound has been working fine until now. I turn the volume up but no sound. What could be causing this and how do I fix it? Thanks so much.

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