The sound has failed on my hp pavilion dv6

The sound has failed on my new HP Pavilion dv6 Notebook. I have used the HP assistance and "tuned up" but no improvement.
Can you help?

Hi,
Can you post back with the following.
1. The full Model No. and Product No. of your dv6 series notebook - see Here for a guide on locating this information.
2. The full version of the operating system you are using ( ie Windows 7 64bit ).
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Hello @Samya,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that your desktop computer is giving you an error message stating that the boot disk could not be detected, and I would be happy to assist you in this matter!
To ensure that your hard drive you computer is trying to boot from is in working order, I recommend following the steps in this document on Testing for Hardware Failures (Windows 8). This should help determine if there is a fault with the hard drive.
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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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No boot disk has been detected or the disk has failed

Hello, I have been using HP Pavilion 20 Destop for 6 months now and it is still under warranty period.
I was getting the desktop with Windows 8 preinstalled but I asked the dealer to install Windows 7 as I feel more comfortable wit it.
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as_02 wrote:
Hello, I have been using HP Pavilion 20 Destop for 6 months now and it is still under warranty period.
I was getting the desktop with Windows 8 preinstalled but I asked the dealer to install Windows 7 as I feel more comfortable wit it.
I've been getting this "No boot disk has been detected or the disk has failed" whenever I start my PC for quite awhile now.
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Yesterday I called the HP Client Service, the attendant made me do the hardware check which the PC passed.
Therefore, there is no issue with the hardware.
This "No boot disk has been detected or the disk has failed" isssue is occuring quite frequently now and now when I'm working on the PC it suddenly stops responding and I have to shut it down forcefully by pressing the Power button.
When I start it back on again I get the "No boot disk has been detected or the disk has failed" issue.
The attendant on the phone said something about the Ubuntu thing which I couldn't understand very well.
Kindly help.
I'm willing to provide information about the product if asked.
FYI post to right Forums this is Laptop not for Desktop question post to right Forum Discussions.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

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