The sound isn't working

The ipod shows that the songs are playing, but nothing comes through the headphones. The headphones work fine and I have restored the ipod and reseted it and nothing works. However, games and movies sitll play, there just isnt any sound. Whats wrong with it?
30 gig 5th gen Windows XP

That happened to my friend's iPod. Take it to the Apple Store and they'll give you a new one

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Reset PRAM. http://support.apple.com/kb/PH18761
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".

HT201401 My volume button to decrease the sound isn't working properly.

Possible hardware issue...

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the problem is resolved.
If the above does not resolve the issue, take the device to Apple for evaluation and possible replacement.

When I put my earphone in the sound isn't clear

When I put my earphones in the sound isn't clear.
There's a new head jack in as well.

Hi Mr.Acevedo329!
I have an article here for you that can help you troubleshoot the issues you are experiencing. That article can be found right here:
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/ts1382
Specifically, you will want to take note of this section:
The headphones don't work
If your iPod's headphones don't work or have static or garbled audio, try connecting them to any other 3.5 mm stereo headphone jack, like the one on your computer. If the issue with the headphones persists, replace them. For an iPod under warranty, you can order a replacement online. Otherwise, check out the cool headphones at the Apple Online Store. If the issue appears to be with the iPod, try resetting it. If that doesn't work, then restore iPod with the latest iPod software using iTunes 7 or later.
Thanks for using the Apple Support Communities. Have a good one!
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My iPhone 5s sounds stop working.i did not do anything it just stop working when I tried to turn on my music player all the sounds is not working I already check the volume and it is not also muted :( what happened can anyone solve my prob

Hello everyone my iPhone 5s sounds stop working.i did not do anything it just stop working when I tried to turn on my music player all the sounds is not working I already check the volume and it is not also muted :( what happened can anyone solve my problem please

Hey Kirby17,
Thanks for using Apple Support Communities.
If you are not getting any sound from the speaker, follow this article.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Ensure that there is nothing plugged in to the headset jack or the dock connector.
If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
If the iPhone is paired with a Bluetooth headset or car kit:
Try turning off Bluetooth.
If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
Restart the iPhone.
If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
If the issue is not resolved, please contact Apple Support.
Have a nice day,
Mario

HT4085 My sound isn't working

I have a iPad Ist generation and my sound isn 't working.

Try the standard fixes:
- Reset. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup via iTunes
- Restore to factory defaults/new iPod.
If still problem you likely have a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

The sound doesn'e work in apps viber, magick jack and skype

when I try to make/answer a call in magic jack, skype or viber the sound doesn't work... i only can hear if I use the speaker mode... What should I do to fix it???

Make sure the Ring/Silent switch isn't showing a red bar or dot.
You can also try restarting or restoring the iPhone.

HT1657 I rented a movie and the sound doesn't work, how do I fix it?, who do I direct to for a complaint?

Hi, I rented warhorse HD, and the sound doesn't work, my itunes version is 10.6.1(7). How do I fix it or who do I direct to get my money back? Thank you

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I have some problem with my computer because when i turn it up, the screen turns in a blue colour and the sound doesn't work and in this way i can't hear anything

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Will u help me or not?

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Apparently, I don't know my "com.apple.smig keychain" password. And I'm in the middle of setting up my new Mac mini. I transferred data from my MacBook and what I thought was the password isn't working! Help!!

Hello,
See if this helps...
Mac OS X 10.4 Help, I forgot a password in my Keychain
http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1960.html
Mac OS X 10.4: Keychain Access asks for keychain "login" after changing login password...
http://support.apple.com/kb/HT1631
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544

HT204266 The sound no longer works on my ipad?

The sound no longer works on my iPad although when I put headphones in it does. When I press the volume button it comes up as "sound effects" but with no dots that would normally go up or down. When I double click the start button there is the normal volume bit but no button to move up or down. Has anyone ever had this before?

The disappearing sound is typically one of three things that could be going on. Read this and see which one applies to your situation.
1. If you have no sound at all, even in the Music App, try rebooting the iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
2. If you lost sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
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If you have the side switch set to mute system sounds, then the screen lock rotation can be accessed via the task bar in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085
3. If you still have no sound at all - except when using headphones ....try cleaning the dock connector opening of the iPad with a soft brush and just a little bit of rubbing alcohol.

I have an iphone 5 on contract with 3 but the speaker isn't working , I've spoken with my provider and they said I need to take it back to an apple store .is this correct ? Many thanks

I have an iphone 5 on contract with 3 but the speaker isn't working , I've spoken with my provider and they said I need to take it back to an apple store .is this correct ? Many thanks

If you received you phone as part of the contract then surely from a legal pov your contract is with 3 not Apple unless you bought Applecare, if you bought your phone outright then put your 3 SIM into it then yes you'd have to visit an Apple store with your phone's purchase receipt.

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Hello Kiira Doon,
The troubleshooting steps detailed below may help get your iPhone's display to function.
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
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My issue is still not resolved. What do I do next?Contact Apple Support.
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http://support.apple.com/kb/TS2802
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The same thing happens to me. But in my case my 12yr old son noticed that I cover the phone's speakers with my hands while filming, not that thats your case. I just thought to tell you cause its funny is all. Hope some one can assist you. Good luck.

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The sound isn't working

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