The sound logo won't disapear and sound won't work

after connecting my iPod on a stereo base the sound logo won't come off and I can't have sound unless I hold the bar and it makes funny noises like an old scratch CD.  Has anyone ever encounter such a problem?  Thanks in advance for any help

Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.

Similar Messages

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    Try:
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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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    iOS: How to back up                             
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    Apple Retail Store - Genius Bar          
    If within warranty (yours is since the warranty is one year) and not abused, Apple will exchange it at no cost.

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    Hi mellidani,
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    Hey Kirby17,
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    If you are not getting any sound from the speaker, follow this article.
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/ts5180
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    Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
    If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
    If the iPhone is paired with a Bluetooth headset or car kit:
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    If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
    Restart the iPhone.
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    Welcome to the Apple community.
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    input: HDA ATI SB Mic at Ext Front Jack as /devices/pci0000:00/0000:00:14.2/inpu
    t/input3
    input: HDA ATI SB Mic at Sep UNKNOWN Jack as /devices/pci0000:00/0000:00:14.2/in
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    input: HDA ATI SB HP Out at Ext Front Jack as /devices/pci0000:00/0000:00:14.2/i
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    HDA Intel 0000:01:00.1: PCI INT B -> GSI 19 (level, low) -> IRQ 19
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    Try to install latest Realtek 2.79 version:http://www.realtek.com.tw/downloads/downloadsCheck.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false#High Definition Audio Codecs

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