The sound of a song is really bad. can i get a refund?
I have downloaded "La Vamo a Tumba - Tu Musi-k De Todito, Vol.1" (2009) and the sound is really bad. can i get a refund?
Are you in a country where you can try deleting the song and redownload it via the Purchased tab in the iTunes store app on your phone (or the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes) ?
If you can't redownload it or if it sounds the same try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I bought a Chase and status cd from a hmv store , so I downloaded it onto my phone and decided to delete all of my music because it was slowing down my phone but later on I decided that I wanted it on again but I didn't know that iTunes would charge me again ,so does anyone know how I can get my money back without having to ring them up...
Hi there,
You can report an issue with your iTunes purchase using the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
-Griff W. -
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How do I get a refund on an app that was not what I wanted?
Sorry, but Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
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I dont always get my songs from itunes, how can i get the album art?
When I download a song on a place other than iTunes, the album art doesn't show. How can I get it to?
If you don't buy your music from itunes you can go to amazon.com and simply copy the artwork from their and paste it into itunes. Select the appropriate album or track within your itunes, right click and then select 'get info'then paste it into the artwork box on the right hand side!
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I have a new iPhone 5C, have the sounds alerts set up. But I'm not getting sound alerts for new voicemail, only the red circle on the screen. How can I make the sound alert work?
I have had this same problem for weeks now with my 4S. I just got a new 5S after being extremely frustrated and the same thing - no sounds. After searching posts all over, I couldn't find a solution. I just told my friend of the issue and he asked "Do you have the Do Not Distrub on?" I didn't even know such a function existed. Upon looking that was exactly the issue.
To resolve, go to Settings> Do Not Disturb> Manual. If it is green, turn it off. You will now get phone calls and text alerts.
This functionality is also on your quick access utility menu (slide up menu). I assume this is how it was enabled on my phone.
I will post on other sites since I searched for weeks for this solution and didn't see it anywhere. Good luck! -
When I synced my phone with my mac, the music that I had in my phone got transferred to my mac. 140 songs to be exact, however I can no longer see the songs on my phone, only the purchased album I have appears. How can I get the songs I had back?
Connect your phone to computer, and sync like this. Check the boxes for the playlists, artists, albums you want to sync. Then click Apply. If you have enough space on your phone, you can choose Entire music library.
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i placed my ipad on top of my CPU with a music playing,i heard a crack on the sound and when i checked it,i can no longer hear a sound playing on my ipad.i tried to check place a headphone its still playing a sound but when i pull it out,wont play at all.
I don't know if this will work but it's worth a try. I wonder if somehow you ended up with a short inside of your iPad. Give the things below are trying to see if that helps. Good luck.
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/ -
After purchasing a song in the iTunes store, the song was downloaded, but when I went to play it, it was not completely recorded. How can I get a refund or download it again without being charged again on my account?
Hi Dan,
If the song does not appear in your Purchased folder, then you can go back to the Store, select the song again, go select "Buy", and press Enter. iTunes knows you already purchased it, so it won't charge you again. It will, in fact, tell you that you have already purchased this item, and will ask you if you want to download it again for free....
Just in case it is not to be found in the Purchased folder!
Hope this helps!
Cheers,
GB -
I have a apple component AV TV out cable (red, green,blue + red,white) and have had this connected to TV for about 6 months working fine. I moved the TV disconnected cables to move now I can only get video and no sound back on TV. Any suggestions ?
No answer but marking as answered because I want to clear my unresolved questions.
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How do I clear a song that won't download in Itunes? Also, can I get a refund for the song?
Hi Allan ..
From your iTunes library, right or control click the song then click Delete.
Apple's policy states that, "all sales are final" >> iTUNES STORE - TERMS AND CONDITIONS -
I connected a HDMI cord to my macbook from my TV and I mirrored it so I can see my macbook on my TV but the sound wont transfer to my TV, How can I do make this happen? PLZ help, Thank you
What model and year is your MacBook? Some older MacBooks don't support Audio out via miniport/HDMI (the display miniport is video only).
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Recently, I bought the Adam Barnes album and I put it on my iPod. When I started listening to it and it was great. But when it got to track 4, it played the first minute and then it was just silence for the rest of the 3 and a half minutes song. It did this again for tracks 5 and 6 too, but the other tracks are fine. I checked my iTunes and it doesn't work on there too. Has this happened to anyone else? Can I get a refund? If so, how can I get one?
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
A friend send me a gift from itunes, i fortgot my key to discharge the gift (song). Please how can I get my discharge key again?
a friend told me that he wants my os x cd for my macbook pro to upgrade his imac.
The discs that come with your Mac are "machine specfic" and cannot be used on another Mac. -
If i purchase two of the same songs by mistake can i get a refund and take it off my computer?
If i purchase two of the same songs by mistake can i get a refund and take it off my computer?
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
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