The speaker shuts off periodically on my iphone 4

Suddenly, my iphone 4 speaker began malfunctioning. The volume control doesn't work, but if I plug in the headphones the volume can be adjusted. The phone was restored twice, and when I searched online I found this problem has affected many iphone users.  Should I just bing it to the genius bar?

When you say soft, do you also mean no action when you press it, no sleep mode, etc?  If so you need to visit an Apple store genius bar to have the techs check it.

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