The speakers and headphones do not work on my new ipod touch 4g

I just purchased my ipod yesterday and synced it with itunes. When I try to play a song it looks like it is playing on the screen but I have no volume from the speaker or when headphones are connected.

Thank you - I have done this now but resetting and restoring from another device didn't really help. However, syncing via iTunes was a bit more successful as it occurred to me that many of my contacts are in MS Outlook on my PC and I was able to copy them over.  There are still some contacts missing and I am continuing to try and figure out where they originate from to try and get them to show up. 

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    ****Click the White thumb to say thanks****
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    **Click the KUDOS thumb up on the left to say 'Thanks'**
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    **Click the KUDOS thumb up on the left to say 'Thanks'**
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