The tempory password sent to my account will not r...
i am trying to get skype on my new tv and do you think it will let me sign in i've tried using my facebook details which signs in automatically on lap top and desk top with out a problem and I have tried changing the password on laptop and now it is being real cute and saying that that password which i have copied and pasted is incorrect Help please
Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
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Similar Messages
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I had to create an Apple ID to open a cloud account some time ago. For some time prior to this, I had an account for my iPod. Today I did a sync and was notified of two app updates, but was unable to use my old password and was notified to use my Apple ID. However, when I log in with my Apple ID, the store tells me that I do not own the apps.
How can I get this system to update my iPod apps.
Thanks for any help you can provide.
Certainly not happy with this situation, as Apple expects me to pay for help on this.
Geo321. Don't confuse "Apple ID" with iTunes Account ID. You can have many Apple IDs but only one iTunes account active at a time.
2. If you "changed" your iTunes account ID, you actually have 2 accounts - one under the old name plus the new name.
3. You can't merge the accounts - they remain separate. Apps purcahsed under the old account name will update ONLY WHEN THE PHONE IS SIGNED IN TO THE OLD ACCOUNT NAME and visa versa.
4. Likewise, you can sync only the apps, music, media purchased under the account the phone AND iTunes are signed in to. -
I cannot get the settings button on gmail to do anything!!
What has this got to do with XServes and Servers?
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so my iphoto is set up with a different apple account from my current one... the email on the old account is out of date and i do not know the password for it. my copmuter will not let me update my iPhoto nor will my old email account allow me to accessit
Did you try this Apple website regarding your old Apple ID and its password: Apple ID: If you forget your password
OT -
my MacBook Air keeps asking me for my YAHOO password; which when correctly entered will not allow me into the account. iPad and iPhone both working on the same password.
I've got automatic downloads turned off and I tried signing out and in via the settings and still keeps asking me for an apple id.
It doesn't do it continuously, it'll just pop up randomly ... if the phone is just sitting there it may ask for my apple id and regardless of whether I press cancel or enter my password nothing happens .. it may be another 2mins, 5mins, 15mins but eventually it'll just randomly pop up and ask me again. It does accept my password though because I tried entering an incorrect password to see what happens and it gives me the error saying it's incorrect, so when I enter the correct one in the box disappears and it accepts it as I say, but only for so long before it pops up again. -
My hotmail account will not verify on my iPhone at all and everytime I go on the web to sign in it says page not found
You need to turn off find my ipad in settings
Then restore to factory settings ipad will then be
as new then enter you Apple ID and password
bsydd uk -
Since updating my macbook pro to IO X Mavericks, my iCloud email account will not hold its password. Apple support cannot provide a resolution. Does anyone have any suggestions?
Have you tried - in Mail go to the menu Mail > Preferences.
When the Preferences Pane opens, click on the Accounts Tab.
Click on your iCloud Account to select it.
Click on the Advanced tab.
Set Authentication to Apple Token.
Close the Preference Pane.
MtD -
my hotmail account will not open. keeps asking for password but will not accept the password when i enter it. its the correct passwrd?
Hello Duncan,
Thank you for the details of the issue you are experiencing with Mail on your Mac. I recommend the following steps for the issue you described:
If you entered the correct password in the password dialog in Mail, but continue to be asked for your password, try these solutions.
Open Keychain Access, then locate and delete the mail account password item.
Open Disk Utility, select the volume (for your hard disk or disks) in the list, click First Aid, then Verify Disk. After you’ve verified (and repaired, if necessary) the disk, try sending yourself a message.
Mail (Mavericks): If Mail keeps asking for your password
http://support.apple.com/kb/PH14935
I recommend continuing with the following article if the issue persists:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Thank you for using Apple Support Communities.
Best,
Sheila M. -
The Smartart feature of Office for Mac will not work in my user account. It works for all other user accounts on the same computer, and it works after a "safe start". How can I fix the problem?
You may also want to search/ask in the forums run by the people who make the product which is causing you problems:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011 -
I have an existing account with an iPod classic device. I now have a new nano and want to add this as a secondary device. However when I connect this my account will not recognise the new device. How do I resolve this?
I have 4 iPods all utilizing iTunes on the same computer. If you open iTunes and THEN connect the new nano, it should automatically recognize it. Does it give you an error message?
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My phone is disabled because of entering an incorrect password several times. iTunes will not connect so that I can restore the phone. What more can I do to get my phone back up and running? Thank you
I do not understand how to remotely wipe the phone using icloud, find my phone or my apple id and password. Kindly explain step by step as I am an older individual and I am confused
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sign in to itunes store will not disappear and the whole IPad will not let me go into other screens till this pop up goes away. I have entered the password several times and still will not disappear. Turned the IPad on and off but the pop up remain
FIrst try a soft reset by holding down the home & sleep/wake buttons until the Apple logo appears then let go & let the iPad boot up normally.
If that doesn't help then to make sure you have a strong internet connection.
Try resetting Network Settings
Settings->General->Reset->Reset Network Settings,
You won't lose any data but will have to log back into your wifi networks.
Once logged back in and when the pop-up appears, try entering your password again. -
my I Tunes account will not open when I hit the icon at the bottom of the screen. All other icons are fine.Any Ideas/
I resrted and that did allow I tunes to open, by "force quit". However, it took away a lot of my downloaded items, like recently added or recently played. Is there a way to retrieve these?
Ken -
I did the fix but it didn't fix the issue. It allows me to create the script but when it runs it will not add the user account.
Here is all the same setting aside from the user info being created.
https://www.dropbox.com/s/kkxmhls3bfs6ns3/Apple%20Support%20Installer%20Script.p kg -
I have moved from the UK to New Zealand and Itunes will not accept my new Zealand bank details, I am trying to change my details on the Iphone 4s
Do you have a new Apple ID to use in NZ? If not open iTunes Store. Log out of your old Apple ID, then try to login. Select Create Apple ID from the dialog that appears. Make a new Apple ID for NZ with a NZ email address. Once that is approved and verified, log into the iTunes Store with the new Apple ID. This should fix all other issues.
Change iTunes Store Country on an iDevice
1. Tap Settings;
2. Tap iTunes & App Stores;
3. Tap View Apple ID;
4. Enter your user name and password;
5. Tap Country/Region;
6. Tap Change Country/Region;
7. Select the region where you will be located;
8. Tap Done.
Also, see How to Change Your iTunes Store Account Location | eHow.com.
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