The Ten Commandments crashes iTunes

I purchased "The Ten Commandments" from iTunes and it will not play on my Mac or my AppleTV. It crashes iTunes when I try.
I clicked on report problem in iTunes and it flagged the order (all 3 items) and did not let me describe the problem. I can not find any way to email support to let them know there is an issue.
Any advice would be appreciated.
  Mac OS X (10.4.9)   Corrupt movie?

I received the following message from Apple:
I understand that you have not been able to play "The Ten Commandments" in itunes or in your Apple TV. It will be a pleasure to provide you with information that may help resolve your situation.
The movie you are attempting to download seems to be faulty and is currently under investiagtion. The order containing this movie is currently processing.
Your request is flagged for follow-up and I will contact you once I have more information about your order. Please note that processing can take up to five business days from the date of purchase.
Thank you for your patience in this matter.
So clearly they know that the movie is messed up and I will wait to get it resolved.
Hope you all get resolutions as well.

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