The third row on my MacBook Pro keyboard is not responding is there anything I can do
The third row on my MacBook Pro keyboard is not responding is there anything I can do
You should also ask this in the MacBook Pro forum. This is the forum for the 13” white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
https://discussions.apple.com/community/notebooks/macbook_pro
Similar Messages
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My MacBook Pro is running very slow is there anything I can do to improve the performance?
Is there anything I can do to improve the speed of my MacBook Pro?
Kappy's Personal Suggestions About OS X Maintenance
For disk repairs use Disk Utility. For situations DU cannot handle the best third-party utility is: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption. Drive Genius provides additional tools not found in Disk Warrior for defragmentation of older drives, disk repair, disk scans, formatting, partitioning, disk copy, and benchmarking.
Four outstanding sources of information on Mac maintenance are:
1. OS X Maintenance - MacAttorney.
2. Mac maintenance Quick Assist
3. Maintaining Mac OS X
4. Mac Maintenance Guide
Periodic Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) See Mac OS X- About background maintenance tasks. If you are running Leopard or later these tasks are run automatically, so there is no need to use any third-party software to force running these tasks.
If you are using a pre-Leopard version of OS X, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced after Tiger. (These utilities have limited or no functionality with Snow Leopard, Lion, or Mountain Lion and should not be installed.)
Defragmentation
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive except when trying to install Boot Camp on a fragmented drive. But you don't need to buy third-party software. All you need is a spare external hard drive and Carbon Copy Cloner.
Cheap and Easy Defragmentation
You will have to backup your OS X partition to an external drive, boot from the external drive, use Disk Utility to repartition and reformat your hard drive back to a single volume, then restore your backup to the internal hard drive. You will use Carbon Copy Cloner to create the backup and to restore it.
1. Get an empty external hard drive and clone your internal drive to the
external one.
2. Boot from the external hard drive.
3. Erase the internal hard drive.
4. Restore the external clone to the internal hard drive.
Clone the internal drive to the external drive
1. Open Carbon Copy Cloner.
2. Select the Source volume from the left side dropdown menu.
3. Select the Destination volume from the left side dropdown menu.
4. Be sure the Block Copy button is not depressed or is ghosted.
5. Click on the Clone button.
Destination means the external backup drive. Source means the internal startup drive.
Restart the computer and after the chime press and hold down the OPTION key until the boot manager appears. Select the icon for the external drive and click on the upward pointing arrow button.
After startup do the following:
Erase internal hard drive
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your internal hard drive (this is the entry with the
mfgr.'s ID and size) from the left side list. Note the SMART status of the
drive in DU's status area. If it does not say "Verified" then the drive is
failing or has failed and will need replacing. SMART info will not be
reported on external drives. Otherwise, click on the Partition tab in the
DU main window.
3. Under the Volume Scheme heading set the number of partitions from the
drop down menu to one. Set the format type to Mac OS Extended
(Journaled.) Click on the Options button, set the partition scheme to
GUID then click on the OK button. Click on the Partition button and wait
until the process has completed.
Restore the clone to the internal hard drive
1. Open Carbon Copy Cloner.
2. Select the Source volume from the left side dropdown menu.
3. Select the Destination volume from the left side dropdown menu.
4. Be sure the Block Copy button is not selected or is ghosted.
5. Click on the Clone button.
Destination means the internal hard drive. Source means the external startup drive.
Note that the Source and Destination drives are swapped for this last procedure.
Malware Protection
As for malware protection there are few if any such animals affecting OS X. Starting with Lion Apple has included built-in malware protection that is automatically updated as necessary.
Helpful Links Regarding Malware Protection:
1. Mac Malware Guide.
2. Detecting and avoiding malware and spyware
3. Macintosh Virus Guide
For general anti-virus protection I recommend only using ClamXav, but it is not necessary if you are keeping your computer's operating system software up to date. You should avoid any other third-party software advertised as providing anti-malware/virus protection. They are not required and could cause the performance of your computer to drop.
Cache Clearing
I recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, Mountain Lion Cache Cleaner 7.0.9, Maintenance 1.6.8, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc. Corrupted cache files can cause slowness, kernel panics, and other issues. Although this is not a frequent nor a recurring problem, when it does happen there are tools such as those above to fix the problem.
If you are using Snow Leopard or earlier, then for emergency cleaning install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. (AppleJack works with Snow Leopard or earlier.)
Installing System Updates or Upgrades
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
Backup and Restore
Having a backup and restore strategy is one of the most important things you can do to maintain your computer. Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner.
2. Deja Vu
3. SuperDuper!
4. Synk Pro
5. Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance and backup and restore.
Always have a current backup before performing any system updates or upgrades.
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity or 20 GBs, whichever is greater, as free space. Avoid installing utilities that rely on Haxies, SIMBL, or that alter the OS appearance, add features you will rarely if ever need, etc. The more extras you install the greater the probability of having problems. If you install software be sure you know how to uninstall it. Avoid installing multiple new software at the same time. Install one at a time and use it for a while to be sure it's compatible.
Additional suggestions will be found in:
1. Mac OS X speed FAQ
2. Speeding up Macs
3. Macintosh OS X Routine Maintenance
4. Essential Mac Maintenance: Get set up
5. Essential Mac Maintenance: Rev up your routines
6. Five Mac maintenance myths
7. How to Speed up Macs
8. Myths of required versus not required maintenance for Mac OS X
Referenced software can be found at CNet Downloads or MacUpdate.
Add more RAM or run fewer applications concurrently. -
My mail app will not open at all, it just gets stuck half open and then when i go to the icon below it says the app is not responding, is this something i can fix myself?
Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Quit Mail.
Triple-click the line below to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Relaunch Mail and test. If the problem is resolved, you'll have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return. -
After ransomeware on my macbook pro it is really slow, is there anything i can do to improve this?
After getting ransomware on my macbook pro it is really slow, what can i do to improve this? I cleared it from the screen by restarting and holding shift
If you held down the shift key at startup then you are now booted into Safe Boot Mode which is always slower than the regular boot.
Restart the system without holding down the shift key.
What do you mean by Ransom Ware? did you get a POPup claiming to be from the FBI? -
I downloaded and bought a movie from iTunes on my iPad and now want the same movie on my MacBook Pro but its not offering me to download it, it giving me the options of buying it which I already did. How I get the movie onto my MacBook?
You can connect the iPad to your Mac's iTunes and do File > Devices > Transfer Purchases, that should copy it over to the Movies part of your library.
Depending upon what country that you are in, and whether the film studio allows it, you might also be able to re-download it on your Mac via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page. -
Since the Yosemite upgrade on my macbook pro I have not been able to sync with my Nokia Lumia
Since the Yosemite upgrade on my macbook pro I have not been able to sync with my Nokia Lumia and assume that this is an Apple issue?
Two immediate questions:
1. Why is this posted in Servers and Enterprise Software?
2. What has this to do with Apple Remote Desktop?
If you have posted incorrectly, then you should try posting this in the proper forum. -
My MacBook running Mountain Lion does not allow me to view any videos on the Internet. The place where the video is supposed to be just shows black rectangle. Is there anything I can do to make videos on line work? I discovered that Java quits immediately. Could that be the cause? If so, how do I fix it?
My MacBook running Mountain Lion does not allow me to view any videos on the Internet. The place where the video is supposed to be just shows black rectangle. Is there anything I can do to make videos on line work? I discovered that Java quits immediately. Could that be the cause? If so, how do I fix it?
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My airport express frequently drops the internet connection. Once I unplug it, and re-plug it in, my Macbook Pro17,IMac 24, iPad air and my wife's Acer 15 works fine until it drops the signal again. This happens on a regular basis. Is there anything I can do ensure it maintains the internet connection?
It is tricky..
But yes it can be done as long as you use a different IP subnet to what is being used for the internet..
So I need to know what modem router you have?? Does it have wireless as that would make it very easy?
What IP is the computer getting?
Then I can give you the details to setup wireless statically on a different subnet. -
i recently have ipad but before i sell it i made a back up of it and by an iphone when i put all the date on my iphone some files and software did not install is there anything i can do to recover the lost data? please help
I don't think you're on iOS 5, I think you're using iOS 6. That's the latest version.
Unless you've used iCloud to back up your documents, you won't be able to restore them. And for future reference, you don't have to uninstall Pages to update your iPad anymore. Sorry about this. -
I just downloadeId the ios 6.1 and all of my contacts disappeared. Is there anything I can do to get them back?
Assuming that you backed up prior to deleting your contacts, navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.
The difficulty in restoring iCloud data from a back up is that the back up is older than the current version on iCloud and anything that is restored gets removed again when an iCloud sync occurs.
Ensure the device is connected to your local network.
Start the restore from iCloud back up.
Allow the devices settings to restore (watch for the confirmation of completion).
As the apps begin to restore pull the connection to your router WAN port (the one that goes to the telephone point).
Wait for the time out confirmation.
Navigate to settings > iCloud and turn off contact syncing (keep contacts when prompted).
Reconnect the router to the internet and let the restore process complete.
Delete any iCloud contacts from iCloud.com on a computer.
Navigate to settings > iCloud and turn on contact syncing (merge contacts when prompted).
May I suggest that you carry out a back up to iTunes before you try anything, that way should things become even worse, you can at least restore back to where you are now. -
when i scratched the back of my itunes voucher some of the code came off/is not visable. is there anything i can do ???
Contact the iTunes Store by going to - http://www.apple.com/support/itunes/contact/. At the bottom left, you will see a "contact support" link. Just select it, then select "iTunes Store", then "iTunes Cards and Codes". Follow the on screen instructions.
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Hi,
My ICloud was hacked. So I updated my password and now have my Iphone and the Icloud online email working. Yet the email set up on my Macbook Pro still will not work and I ran through the troubleshooting. It has ICloud IMAP. Can someone please help me with this?
Thank you.First, a caution: Do not retry passwords. Trying random passwords or wrong passwords more than (usually) twice, and that'll usually trip evasion, and you'll get blocked even with the right passwords. If you've retried random passwords, you'll have to let things "cool off" for a while, and try again later.
Open up the details drawer in the Mail.app Connection Doctor troubleshooting, and re-run the connection tests. Expurgate anything sensitive from the diagnostics, and post the iCloud-related errors here.
Alternatively, remove the iCloud account from the accounts listed within Mail.app. Re-add it. See if that clears the issue.
Alternatively and if the other options here fail, contact Apple iCloud support directly and request assistance. -
I keep getting the error message "Restore Windows" When I click an icon on the desktop on my Mac Book Pro, it is not reaponding.
While holding down the option key, select "Go>Library" from the Finder. Navigate to the Preferences folder and you'll find "com.apple.finder.plist". Delete that file and restart.
Good luck,
Clinton -
MacBook Pro keyboard backlight not switching off
I recently bought a 13" MacBook Pro (2012, 2.9GHz i7) and it came with Mountain Lion preinstalled. The keyboard backlight isn't behaving as I had expected: when the "Adjust keyboard brightness in low light" option is checked, it does indeed adjust the brightness of the backlight when ambient light levels change. However even when the ambient light is VERY bright (desk lamp shining down) the backlight doesn't switch off; instead it just goes to full brightness. I understand that the backlight usually dims in dark conditions to save battery, but why would it go bright when the keyboard is fully visible without a backlight? Is there a way to make the keyboard backlight go off when there is plenty of background light and come on when the environment is dark?
Thanks in advance for any advice.Auto brightness operation usually works in the way yours is working. It is dimmer in very low light and progressively gets brighter as the ambient light increases. There are cases where this is actually helpful as in wierd backlighting situations.
You can override in the System Settings and from the keyboard "function" keys. I'm not at my MBP right now, but I think the keyboard backlighting controls are somewhere near F5 and F6. -
Macbook Pro keyboard keys not working
I am honestly so fed up. For the past three days keys have not been working. It started with the question mark and slash button now it's the command, six button, equal sign, and I'm typing in the dark because the key that increases the keyboard light is not working. Soon enough the backlight key will stop working and I'll be in the dark. I've read a couple forums and have tried every single troubleshooting that they've suggested and nothing seems to work. I also can't take it in anytime this weekend due to work. Anything I can possibly do (question mark). Also, trying to fix the question mark button I seemed to have ripped off the key and now it won't go back into place. my question is will apple replace this for free. Thank you. Also, I seemed to notice that the problems started occuring after I bought one of those keyboard covers. Pretty sure that has something to do with it. Since I'll probably have to go in on monday is there anyway I can change some keys so that for example, when I press shift and another button i'll get a question mark. Thank you.
The easiest thing to do might be to get an external keyboard for the moment. As for replacing the key for free, you might get them to do it. If it's just a matter of getting the keycap back on, they probably will. If you broke it off and damaged the keyboad circuitboard, the whole keyboard assembly may need replacement.
Have you tried resetting the SMC and PRAM?
SMC
http://support.apple.com/kb/ht3964
PRAM
http://support.apple.com/kb/PH14222
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