The time on my iphone is not being updated automatically, although it is set that way, why is the time 10 minutes slow

The time on my iphone is not being updated automatically, althought it is set that way. Why does it not update the time and why is it 10 minutes slow?

Thank you for your reply. I realy have nothing else to sync - no music. Emails do work so its just my contacts I am concerned about. I'm kinda new at this but have a working understanding of the system.
I have an icloud account but the Geek Squad went there and tried but could not export contacts. I truly am not that good re icloud. They worked exclusively with my itunes, re-downloading, etc - all of the stuff in their book.
I have not tried a complete restore because I am not sure I am that good with the equipment but could. I did all of the stuff on the help page - sync reset, forced one-way sync etc but the phone just does not seem to recognize the sync. I have not gone to an Apple store to have them have a look - that may be my next step to hook up to another itunes computer. It seems simple to me - it was working fine until maybe 3 months ago - probably when there was an update. Its telling to me that the phone does not tell me there is a sync in process while itunes is saying there is - its just not biting between the 2.
I appreciate any hep - and I said, I not stupidi about these things but have kind of reached as far as I am comfortable with fear of doing something really wrong.

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SPRO
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The time on my iphone is not being updated automatically, although it is set that way, why is the time 10 minutes slow

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