The Top10 most frequently asked questions and answers (FAQ) November 2008

Dear SAP Business One Community members,
We will provide you on a regular base the top10 most frequently asked questions together with the releated answers.
The Top10 from November:
1. Where do I find the Supported Platforms for SAP Business One?
Follow the path:
SAP Channel Partner Portal
=> SAP Business One Resources
=> Product Availability
=>  Supported Platforms
[Quicklink|http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000707728&_SCENARIO=01100035870000000183&_ADDINC=&_OBJECT=011000358700001241092005]
2. What is the Scope of Support for 3rd party addons for SAP Business One?
Any issue related to an third party addon, does not come under the purview of SAP support scope. Please refer to the [SAP Note 844036|http://service.sap.com/sap/bc/bsp/spn/smb_searchnotes/display2.htm?note_langu=E&note_numm=844036] for SAP SDK support scope.
3. Which dot-matrix printers are supported in SAP Business One?
The three types of Dot Matrix printers which are supported are:
〇 Citizen PROdot 300
〇 Epson FX-880
〇 OKI MICROLINE 320 Elite
You can find this information also on the [Best-Practice System Setup and Sizing landing page|http://service.sap.com/form/sapnet?_SHORTKEY=01100035870000706968&_SCENARIO=01100035870000000183&_ADDINC=011000358700001192682007E&_OBJECT=011000358700001077772007] or directly in the [SAP Business One System Requirements Guide|http://service.sap.com/sapidb/011000358700000310652008E.pdf]
4. How is check printing done in SAP Business One 2005 and 2007?
Please see therefore the following notes:
〇 [SAP Note 903135 Printing Procedures|http://service.sap.com/sap/bc/bsp/spn/smb_searchnotes/display2.htm?note_langu=E&note_numm=903135]
〇 [SAP Note 1248534 - Cheque/Check Printing - skipping of cheque/check numbers|http://service.sap.com/sap/bc/bsp/spn/smb_searchnotes/display2.htm?note_langu=E&note_numm=1248534]
Please go also through this [EES session|http://service.sap.com/~sapidb/011000358700000326662008E] 

5.   What kind of picture files are supported in SAP Business One 2007 A?
As of SAP Business One 2007 A March patch, the supported formats in both the application and SDK for graphics are JPG, BMP, PNG and PCX. In a future release the Online Help is to be updated with this information.
Please see therefore the following note:
[SAP Note 1137796 - Approved picture formats JPG, BMP, PNG, PCX update help|http://service.sap.com/sap/bc/bsp/spn/smb_searchnotes/display2.htm?note_langu=E&note_numm=1137796]
6.   How to know which field name related to which DB field name?
See therefore the [SAP Business One Help file|http://service.sap.com/~sapidb/011000358700000187612007] - Search: "System Information" (1 st entry )
The left-hand corner of the status bar displays field and error messages.
To display field position the cursor over a specific field and see that the field name and length appear. In addition, you can display for each field on a window. First, choose View --> System Information. Then, position the cursor over a field and see relevant to that field appears.
Different types of messages appear in the status bar.
7. How can I do a development request for SAP Business One?
If the request is about a non-legal issue please post your request in the [SAP Business One Product Development Collaboration forum|/community [original link is broken];. If the requested function covers a legal issue use the template from the note below.
Please see therefore the following note:
[SAP Note 1028874 - Missing Functionality / Product Development Collaboration|http://service.sap.com/sap/bc/bsp/spn/smb_searchnotes/display2.htm?note_langu=E&note_numm=1028874]
8. What is the scope of support for SDK (e.g. partner asked support to provide an example of code for an issue)?
SAP Business One Product Support will support issues where an issue is present due to an application error. However, in particular when it concerns any kind of customization, we would like to ask before logging any issue to support to locate the area where the issue occurs, i.e. in case of queries or SDK code to only send us the part of the code/query where the error appears or respectively a simplified sample of the code/query. The same applies for other customizations like PLD, XLReporter, etc.
See also [SAP Note 1012023|http://service.sap.com/sap/bc/bsp/spn/smb_searchnotes/display2.htm?note_langu=E&note_numm=1012023]
9. How do I do to block user access to TOOLS menu => User table?
define an additional authorization for the tables you would like to put restrictions on. So, please go to the
Administration -> System Initialization -> Authorizations -> Additional Authorization Creator
and then create an additional authorization by giving its Permission ID and Name, and specify the Form ID in the lower left part of the window (to find the Form ID you should set the Debug Information active under the View menu, and then hover your cursor over the form window, then you will see the Form ID at the bottom line of the SAP Business One window).
10. What is the scope of support for the demo DB?
Please note that for Demo DBs only reproducible bugs are being supported. There is no support for database corruptions, as Demo DBs are not meant for productive use and a clean Demo DB can be installed for testing purposes.
See also [SAP Note 1099700|http://service.sap.com/sap/bc/bsp/spn/smb_searchnotes/display2.htm?note_langu=E&note_numm=1099700]

Similar Messages

  • The Top10 most frequently asked questions and answers (FAQ) January 2009

    Dear SAP Business One Community members,
    We will provide you on a regular base the top10 most frequently asked questions together with the related answers.
    The Top10 from January:
    1. How to install SAP Clients?
    According to the symptom, this issue can be caused by the missing "SQL Native client" component.
    In this situation, please refer to [SAP Note 1015229|http://service.sap.com/sap/bc/bsp/spn/smb_searchnotes/display2.htm?note_langu=E&note_numm=703028],to resolve the issue.
    2. How to put sales order number on A/R invoice?
    1. Create a UDF in A/R Invoice at Row Level.
    2. Apply Formatted Search on this UDF.
    3. Use the Below Query:
    Select T0.DocNum From ORDR T0,RDR1 T1,DLN1 T2
    Where T0.DocEntry = T1.DocEntry And
    T1.DocEntry = T2.BaseEntry
    And T2.DocEntry = $\[$38.45.0\]
    4.Now you can get this UDF in the print layout(template).
    3. How to know variable in Print Layout?
    Variable can be retrieved checking System Information in view, however it is not supported
    Please refer to the attached [SAP Note 723783|http://service.sap.com/sap/bc/bsp/spn/smb_searchnotes/display2.htm?note_langu=E&note_numm=703028] - the use of system variables isn't supported as their definitions might change after upgrade.
    Variable fields are not supported due to the following reasons:
    1.  Variable numbers might change after upgrading to a higher version.
    2.  The user can use variable numbers which are not linked to the  document or form related to the document editing.
    The list of variables is only supported for 2007 A version.
    We do not have such kind of variables list for 2005 B version.
    You can find the documentation of variables on Service Market Place in the following:
    Go to the [Documentation Ressource Center|http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000707558&_SCENARIO=01100035870000000183&_ADDINC=011000358700001192682007E&_OBJECT=011000358700002906862005E] ->2007 A Version->How to guide->How to use PLD variables file in 2007 A Version.

    4. How to clear the SBOMailer queue?
    As a workaround, please use dummy or wrong SMTP server and send all those mails to that address.
    After sending those mail to dummy SMTP, you can see the mail status changed to "E" (Error), then after setting up the correct smtp mailer
    would not try to send the mails with status "E".
    5. How to use dialer in BP?
    1.How does this work?
    If you have Microsoft#s automatic phone dialer installed, you can press CTRL+TAB to automatically dial the numbers in the telephone fields.
    2. Are there settings I can change? In the System Initialization - General Settings - Services, to place calls directly through SAP Business One if a phone system or modem is installed on your computer or in your network, in these fields specify the area code and the number to dial for an outside line.
    3. How can I troubleshoot when this doesn't work? Try to check if the number is correct, the best way to check it is to use the MS Phone Dialer and to enter this number exactly as it is written in B1. If the dialer succeed dialing this number so B1 should succeed too, if the dialer failed check what is the problem with the number or with the Microsoft Phone Dialer.
    6. Iu2019m unable to set exchange rate in credit note
    To set an exchange rate in a Credit Note is only possible to if the credit note is not based on another document. In this case the exchange rate of the base document will be considered. Please see also SAP Notes [686224|http://service.sap.com/sap/bc/bsp/spn/smb_searchnotes/display2.htm?note_langu=E&note_numm=686224] und [703028|http://service.sap.com/sap/bc/bsp/spn/smb_searchnotes/display2.htm?note_langu=E&note_numm=703028]

  • The Top10 most frequently asked questions and answers (FAQ) March 2009

    1-How can the posting date of a recurring posting be changed?
    Please click on the link below:
    https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=72123074
    2- How can this error message be dealt with: "Tax status of summary BP is not permitted has not been loaded and  prohibits MS Excel from running"?
    Por favor, clique no web link abaixo:
    https://wiki.sdn.sap.com/wiki/display/B1/Howcanthiserrormessagebedealtwith-TaxstatusofsummaryBPisnotpermitted.
    3- How to create a Journal Entry with different currencies?
    Please click on the link below:
    https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=23101590
    4- How to make a Profit Centre mandatory?
    Please click on the link below:
    https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=23101602
    5-Questions on activating approvals for initial use.
    Please click on the link below:
    https://wiki.sdn.sap.com/wiki/display/B1/Questionsonactivatingapprovalsforinitialuse.
    6-What is the meaning of 'Fixed Exchange Rate' in a Journal Entry or a Journal Voucher?
    Please click on the link below:
    https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=21694122
    7-What is the segment next to the document number in the Purchase Order window used for?
    Please click on the link below:
    https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=23101610
    8- Can a default price list be defined in the 'Item Master Data'?
    Please click on the link below:
    https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=23593860
    9-Where can the VAT number of the parent company be defined in the subsidiary Business Partner?
    Please click on the link below:
    https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=72123076
    10-Why does a FIFO item when returned to a warehouse where it has not existed before have no cost?
    Please click on the link below:
    https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=23101631

    Hii Rui Pereira
      I would like to appreciate your contribution by providing usefull links, these links really help us to find solutions for many of our questions,
    Thank you once again for your concern about making forum very helpfull source
    We expect from you a same kind of contribution with some new resourses
    Thanks
    Riyaz

  • The Java Tutorials : Lesson Generics Question and Answers

    Hello,
    I've just finished reading the Generics Lesson from the Java Tutorials,
    http://java.sun.com/docs/books/tutorial/java/generics/index.html
    and was hoping to see the answers in the Question and Answer section at the end of the tutorial, but the link doesn't seem to be working.
    Could someone please grade my answers?
    The question is (copied from the Java Tutorials):
    1. Consider the following classes:
        public class AnimalHouse<E> {
            private E animal;
            public void setAnimal(E x) {
                animal = x;
            public E getAnimal() {
                return animal;
        public class Animal{
        public class Cat extends Animal {
        public class Dog extends Animal {
        }For the following code snippets, identify whether the code:
    * fails to compile,
    * compiles with a warning,
    * generates an error at runtime, or
    * none of the above (compiles and runs without problem.)
    a. AnimalHouse<Animal> house = new AnimalHouse<Cat>();
    b. AnimalHouse<Dog> house = new AnimalHouse<Animal>();
    c. AnimalHouse<?> house = new AnimalHouse<Cat>();
    house.setAnimal(new Cat());
    d. AnimalHouse house = new AnimalHouse();
    house.setAnimal(new Dog());
    My answers are:
    a. fails to compile
    b. fails to compile
    c. compiles and runs without problem
    d. compiles with a warning
    I realize that I could re-read the tutorial, but aside from learning about Generics, I'm also trying to gauge how well I absorb new information, the first time I read it, so I would appreciate if someone could tell me if my answers are correct. Explanations for incorrect answers would also be appreciated.
    Thanks

    Hi,
    as far as I understand it, and am able to explain, creating
    new AnimalHouse<Cat>();has the knowledge (at compiletime) about the generic type Cat.
    But as soon as this is assigned to
    AnimalHouse<?> house = new AnimalHouse<Cat>();the variable house, this knowledge is lost for the variable house. So you have house which does not know the underlying generic type used. Then, there are either two options:
    - allow adding anything via the set...-method
    - do not allow adding/setting anything at all
    In the first case, you would create the problem of being able to potentially add instances of types that do not have any relation to the originally used type Cat - which will cause problems (imagine setting a Car instance instead of a Cat instance and lateron expecting to retrieve something that should be a Cat but is a Car...).
    So, the only safe option is the second one.
    Weird to explain, but maybe there are better explanations around...
    Bye.

  • Can any body give the solutions for frequently asked questions

    can any body help me in the following questions.
    1 .  what is a conversion routine .
    2.  how do you create fonts and colors in the sap scripts.
    3. how do u upload a logo in a smart form .
    4. can u  get both landscape and portrait in same layout , if yes how .
    5. what is the functional module used to upload excel file .
    6. what is the functional module used to get longtext in the report for purchase orders and sales orders
    7. what is the even alternative to initialization where authorizations are declared to run a report.
    8. how the exceptions with in function module rise when they are uncommented.
    9. how do u translate the report to other than system language.
    10. how to debug a sf without putting a stop point.
    11. what is the procedure to handle the data upload using table control in bdc.
    12. what is the procedure to access the standard text into scripts.
    13. what is the procedure to send the smart forms as a mail .
    14. in bdc how can u handle the table controls .
    15. there are 10000 records in a flat file and first record contains error , if I upload to the bdc program , and run in bdc session method what will happen.
    16. how can u attach the transport request for scripts .
    17. tools to transfer requests to quality control or production system.
    thanks in advance.

    Hi,
    Pls check service.sap.com/certification or your local education center at www.sap.com/education
    Eddy
    PS. Reward the useful answers and you will get <a href="http:///people/baris.buyuktanir2/blog/2007/04/04/point-for-points-reward-yourself">one point</a> yourself!

  • [Forum FAQ] Date Deduplication frequently asked questions and solutions

    Q1: Sometimes we deleted a folder or a file on a deduped volume. The Free space is not released. How to do a refresh to show the correct result?
    A1: The following cmdlet could help to perform a refresh (Figure 1):
    Update-DedupStatus
    Figure 1: Force a refresh
    Q2: How to remove a file on a volume from Deduplication list after the whole volume is already deduped?
    A2: Run the following cmdlet:
    Expand-DedupFile –path: “X:\folder\file”.
    Note: It does not support wildcards in the -Path parameter (Figure 2).
    Figure 2: Error when use wildcards
    We can do standard PowerShell pipelining to automate for multiple files such as:
    dir X:\folder | expand-dedupfile
    Here is an example:
    Figure 3: Example
    Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

    4. How to clear the SBOMailer queue?
    As a workaround, please use dummy or wrong SMTP server and send all those mails to that address.
    After sending those mail to dummy SMTP, you can see the mail status changed to "E" (Error), then after setting up the correct smtp mailer
    would not try to send the mails with status "E".
    5. How to use dialer in BP?
    1.How does this work?
    If you have Microsoft#s automatic phone dialer installed, you can press CTRL+TAB to automatically dial the numbers in the telephone fields.
    2. Are there settings I can change? In the System Initialization - General Settings - Services, to place calls directly through SAP Business One if a phone system or modem is installed on your computer or in your network, in these fields specify the area code and the number to dial for an outside line.
    3. How can I troubleshoot when this doesn't work? Try to check if the number is correct, the best way to check it is to use the MS Phone Dialer and to enter this number exactly as it is written in B1. If the dialer succeed dialing this number so B1 should succeed too, if the dialer failed check what is the problem with the number or with the Microsoft Phone Dialer.
    6. Iu2019m unable to set exchange rate in credit note
    To set an exchange rate in a Credit Note is only possible to if the credit note is not based on another document. In this case the exchange rate of the base document will be considered. Please see also SAP Notes [686224|http://service.sap.com/sap/bc/bsp/spn/smb_searchnotes/display2.htm?note_langu=E&note_numm=686224] und [703028|http://service.sap.com/sap/bc/bsp/spn/smb_searchnotes/display2.htm?note_langu=E&note_numm=703028]

  • Die Top10 der meist gestellten Fragen und Antworten (FAQ) November 2008

    Verehrte Mitglieder der SAP Business One Community,
    Wir werden Ihnen in regelmäßigen Abständen die zehn meist gestellten Fragen zusammen mit den Antworten zur Verfügung stellen.
    Die Top10 von November:
    1. Wo finde ich die unterstützten Plattformen für SAP Business One?
    Folgen Sie dem Pfad:
    SAP Channel Partner Portal
    => SAP Business One Resources
    => Product Availability
    =>  Supported Platforms
    Quicklink
    2. Welcher Umfang vom SAP Support wird für 3rd party addons für SAP Business One gewährleistet?
    Jedes Problem mit einem third party addon, gehört nicht zum Umfang des SAP Supports. Bitte beziehen Sie sich die gewünschte Information von der folgenden SAP Note 844036 für den SAP SDK support Umfang.
    3. Welche dot-matrix drucker werden von SAP Business One unterstützt?
    Die folgenden drei Typen von Dot Matrix Druckern werden unterstützt:
    〇 Citizen PROdot 300
    〇 Epson FX-880
    〇 OKI MICROLINE 320 Elite
    Sie können diese Information auch auf der Best-Practice System Setup and Sizing landing page oder direkt im SAP Business One System Requirements Guide finden.
    4. Wie kann ich einen Scheckdruck in SAP Business One 2005 and 2007 durchführen?
    Bitte beziehen Sie sich die gewünschte Information von den folgenden notes:
    〇 SAP Note 903135 Printing Procedures
    〇 SAP Note 1248534 - Cheque/Check Printing - skipping of cheque/check numbers
    Bitte schauen sie sich dazu auch die folgende EES session an.
    5. Welche Bilderformate werden in SAP Business One 2007 A unterstützt?
    Seit dem SAP Business One 2007 A Patch im März, werden die folgenden Formate  sowohl in der Applikation als auch in dem SDK Unterstützt: JPG, BMP, PNG und PCX. In einer kommenden Version wird die online Hilfe mit dieser Information erweitert.
    Bitte beziehen Sie sich die gewünschte Information auch von der folgenden note:
    SAP Note 1137796 - Approved picture formats JPG, BMP, PNG, PCX update help
    6. Woher weiss ich welches Feld sich auf welchen Datenbank Feldnamen bezieht?
    Bitte beziehen Sie sich die gewünschte Information von der SAP Business One Hilfe - Suche: "System Information" (Erster Eintrag)
    In der Ecke auf der linken Seite der status bar werden Feld und Fehler Meldungen sichtbar
    Um eine Feld Information zu erhalten müssen sie den Mauszeiger auf das gewünschte Feld positionieren, anschließend wird der Feldname sowie die Feldlänge sichtbar. Sie können dies für jedes Feld anzeigen lassen. Wählen sie dazu zur erst Ansicht --> Systeminformationen.
    Verschiedene Arten von Nachrichten können dann dort erscheinen.
    7. Wie kann ich eine Entwicklungsanfrage für SAP Business One erstellen?
    Fall sich die Anfrage auf ein nicht gesetzrelevantes Problem bezieht schreiben Sie die Anfrage bitte in Englisch in das [SAP Business One Product Development Collaboration Forum|;. Falls sich die Anfrage auf ein gesetzrelevantes Problem bezieht nutzen Sie bitte das Template aus der folgenden Note:
    SAP Note 1028874 - Missing Functionality / Product Development Collaboration
    8. Welchen Umfang bietet der Support für das SDK (z.B. ein Partner fragt den Support nach einem Code Beispiel um ein Problem zu lösen)?
    Der SAP Business One Produkt Support unterstützt ausschließlich Probleme welche anhand eines Applikationsfehler auftreten. Jedoch ist die Zusendung von Code in Einzelfällen möglich, sofern der Code aus einer Anpassung stammt. Wir bitten Sie daher bevor sie den Code an uns senden, nur einen Abschnitt des Codes oder einen Beispielcode zu senden in dem Sie den Fehler vermuten, z.B. bei Datenbankanfragen oder SDK Code. Der gleiche Vorgang gilt für weitere Anpassungen wie PLD, XLReporter, usw.
    Bitte beziehen Sie sich die gewünschte Information auch von der SAP Note 1012023
    9. Wie schütze ich den Zugriff vor der Benutzdefinierten Tabellen Definition im Extras Menü?
    Definieren Sie eine zusätzliche Autorisierung für die zu schützenden Tabellen. Bitte gehen sie entlang des folgenden Pfades:
    Administration -> Systeminitialisierung -> Berechtigungen -> Ersteller zusätzliche Berechtigung
    und erstellen Sie nun eine zusätzliche Berechtigung mit Angabe der Berechtigungs-ID, des Namens und der Formular-ID in dem linken unteren Abschnitt des Fensters (Um die Formular-ID zu finden müssen sie die Systeminformationen unter dem Ansicht Menü aktivieren, anschließend fahren sie mit der Maus über das gewünschte Feld und die benötigte Formular ID wird am linken unteren Fensterrand des SAP Business One Fensters angezeigt.).
    10. Welchen Umfang bietet der Support für die demo DB?
    Bitte nehmen Sie zur Kenntnis das nur reproduzierbare Fehler vom Support unterstützt werden. Es gibt keine Support Unterstützung für Datenbank Inkosistenz auf Grund manuellen Eingriffs, da die demo DB nicht für produktive Arbeit sondern lediglich zu Testzwecken eingesetzt werden soll.
    Bitte beziehen Sie sich die gewünschte Information auch von der SAP Note 1099700

    6. Eine Firma hat verschiedene Dauerbuchungen für bestimmte Tage festgelegt. Da diese allerdings am Wochenende geschlossen hat, kann es sein dass diese auf ein Wochenende fallen. Wie kann man diese dann automatisch auf den darauffolgende Montag ändern?
    Die Lösung ist in Hinweis 1114120 beschrieben.                         
    7. Eine Muttergesellschaft hat mehrere Tochtergesellschaften. Jede Tochtergesellschaft hat ihre eigene Steuernummer. Allerdings muss die Steuernummer der Muttergesellschaft auch für die Tochtergesellschaft hinterlegt sein. Wie mache ich das?
    Die Lösung ist auf https://www.sdn.sap.com/irj/scn/wiki?path=/pages/viewpage.action&pageid=23101637 beschrieben
    8. Kann man eine Standardpreisliste in den Artikelstammdaten definieren?
    Die Lösung ist auf Seite https://www.sdn.sap.com/irj/scn/wiki?path=/pages/viewpage.action&pageid=23593860 beschrieben.
    9. Fehlermeldung:   'Steuerstatus zusammengefasste GP' ist nicht erlaubt. Geschäftspartner - GP Zusammenfassung 'GPcode Message 3502-8' ('Tax status of summary BP' is not permitted. Business Partner - BP Summary 'BPcode Message 3502-8') wird empfangen, wenn versucht wird einen Geschäftspartner zu den Masterdaten hinzuzufügen.
    Die Lösung ist auf Seite https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=23101727 beschrieben.
    10 - Wie kann ich eine 100%ige Steuerrechnung erstellen?
    Die Lösung ist auf Seite https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=23101734 beschrieben.

  • Need help with Click Frequently Asked Questions in iProcurement

    Hi Guys,
    In iProcurement purchasing homepage, we have 1. Click Frequently Asked Questions and 2. Review Purchasing policies on the right side as links.
    When we click Frequently Asked Questions, its taking me to a page where standard FAQ is there. Now my requirement is, If "Frequently Asked Questions" link is clicked, then a page should open and in that i should put two links , one link will open the standard FAQ and the other link will open the Companys FAQ.
    Can we achieve this thru AK Developer. When that link is clicked, what is happening in the background. Actually I checked in Applications-->Messages, by typing "ICX_POR_PRMPT_HOME_FAQ". In the message, I got this "Check <a href=javascript:FAQ()>Frequently Asked Questions</a>". This is what getting displayed on the homepage as a link. All this information, i got it from PORHOME.xml page in which a function calling that FAQ() is also written which is calling another function called "callHelp('faq')".
    But I couldnt see the callHelp() where it is called. Is there any other way to implement this. Help Appreciated.
    Thanks

    Hi,
    If I could understand your requirement correctly then here is what you can do.
    1. Create a complete new HTML page with the two new links and place in HTML directory.
    2. Enable personalizations
    3. Using personalization change the "Destination URI" to the newly created page.
    Hope this helps.
    KC

  • Need help with Click Frequently Asked Questions in iProcuremenet purchasing

    Hi Guys,
    In iProcurement purchasing homepage, we have 1. Click Frequently Asked Questions and 2. Review Purchasing policies on the right side as links. When we click Frequently Asked Questions, its taking me to a page where standard FAQ is there.
    Now my requirement is, If "Frequently Asked Questions" link is clicked, then a page should open and in that i should put two links , one link will open the standard FAQ and the other link will open the Companys FAQ. Can we achieve this thru AK Developer. When that link is clicked, what is happening in the background. Actually I checked in Applications-->Messages, by typing "ICX_POR_PRMPT_HOME_FAQ". In the message, I got this "Check Frequently Asked Questions". This is what getting displayed on the homepage as a link. All this information, i got it from PORHOME.xml page in which a function calling that FAQ() is also written which is calling another function called "callHelp('faq')". But I couldnt see the callHelp() where it is called. Is there any other way to implement this.
    Help Appreciated.
    Thanks

    What Apps version are you on?

  • HT201303 I want to change my questions and answers apple account?

    I want to change my questions and answers apple account?
    I just can not buy anything, because when I buy it asks questions and answers from my account and I forgot

    It got sent to a different email address, or got caught in a spam filter, or something’s wrong at Apple’s end. You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (116802)

  • Encryption algrothim used for Password reset question and answer

    We are trying to write a custom interface to the Password reset service.
    The interface is supposed to allow the user to enter a question and answer, then using SAM SDK write the value to the iplanet-am-user-password-reset-question-answer.
    The problem is SAM saves the values encrypted, so do any one know the encryption algorithm used and what is key or they are specified.
    Thnaks

    Only you and Apple know your secret question.  See if changing the password via email will allow access to your account.. Then you can chnag yur secret question. See:
    http://support.apple.com/kb/HE36

  • How do I change my security questions and answers without setting up a new account. I can't remember the answers to the questions that they ask.

    How do I change my security questions and answers without setting up a new account. I can't remember the answers to the questions that they ask.

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT201303 I never set up any security questions for my Apple ID and I was asked on the app store to sign in and answer my security questions. I never made security questions in the first case. I can't purchase anything without them. What should I do?

    I never set up any security questions for my apple ID and I was asked on the app store to sign in and answer my security questions, I never made any in the first place and it came up with questions that I didn't know. I've already been in support and tried to reset them, but I have to answer the security questions in order to change them. Is there any way to find out what they are?

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT201363 Sir/Madam,  can I ask for help to know what's my secret questions and answer in my apple ID? Coz i'm not the one who make my apple ID when i first buy my phone. I can't ask my friend On what he put in my secret questions coz i'm already here in p

    Sir/Madam,
    can I ask for help to know what's my secret questions and answer in my apple ID?
    Coz i'm not the one who make my apple ID when i first buy my phone. I can't ask my friend
    On what he put in my secret questions coz i'm already here in philippines right now and my friend who made my apple ID is still in bahrain.. I wish i could get a feedback through this matter. Thanks and i'm kyztle Romanes . Thanks you so much i wish i'd get any feedback to your side.. I wanna purchase a builder in my clash of clans account coz my clanmate philip sent me a gift card for 25$ that's why i need your help.. Thanks again Apple company..
    Sent from my iPhone
    On Jan 1, 2014, at 4:53 PM, iTunes Store <[email protected]> wrote:
    $25
    Buy that builder
    Philip sent you an iTunes Gift
    You can redeem this gift on your iPad, iPhone, iPod touch, or on your computer using iTunes. Once you redeem your gift and verify your Apple ID, you will be credited with $25 and can purchase the latest music, apps, and more.
    Valid only on iTunes Store for U.S. Requires iTunes account and prior acceptance of license and usage terms. To open an account you must be 13+ and in the U.S. Compatible software, hardware, and Internet access required. Not redeemable for cash, no refunds or exchanges (except as required by law). Code may not be used to purchase any other merchandise, allowances or iTunes gifting. Data collection and use subject to Apple Customer Privacy Policy, see www.apple.com/privacy, unless stated otherwise. Risk of loss and title for code passes to purchaser on transfer. Codes are issued and managed by Apple Value Services, LLC (“Issuer”). Neither Apple nor Issuer is responsible for any loss or damage resulting from lost or stolen codes or use without permission. Apple and its licensees, affiliates, and licensors make no warranties, express or implied, with respect to code or the iTunes Store and disclaim any warranty to the fullest extent available. These limitations may not apply to you. Void where prohibited. Not for resale. Subject to full terms and conditions, see www.apple.com/legal/itunes/us/gifts.html. Content and pricing subject to availability at the time of actual download. Content purchased from the iTunes Store is for personal lawful use only. Don’t steal music. © 2012 Apple Inc. All rights reserved.
    Apple respects your privacy.
    Information regarding your personal information can be viewed at https://www.apple.com/legal/privacy/.
    Copyright ©2014 Apple Inc. All rights reserved.
    <Email Edited by Host>

    It is a phishing attempt to get your Apple ID and Password.
    You should forward it to Apple : [email protected]

  • HT201363 I cant reset my security questions and answers. Every time I try to have the reset link sent to my rescue address all it does is ask me to verify the email. I keep doing this and still it wont give me access to the reset questions

    I can't reset my security questions and answers. Every time I try to have the reset link sent to my rescue address all it does is ask me to verify the email. I keep doing this and still it wont give me access to the reset questions. Anyone know what else to try?

    Jaisah 2nd gen ipod touch wrote:
    ... All I want to do is reset my security questions because I created my account about 7 years ago and I cant remember the answers ...
    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

Maybe you are looking for