The touch screen is not working on my iPhone 5c. I cannot unlock the screen

The touch screen on my iPhone 5c is not working I cannot even unlock my phone

A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure.

Similar Messages

  • HT1212 My iPhones screen is broken(a black screen and the touch function does not work). I want to back it up, however I can't unlock it. I don't need to fix it, but i do need the information back up to new iPhone. How can i back it up?

    My iPhones screen is broken(a black screen and the touch function does not work).I want to back it up, however I can't unlock it. I don't need to fix it, but i do need the information back up to new iPhone. How can i back it up?

    i don't see a way for you to back up your phone, because it will require you to unlock the phone. 

  • I cannot use my ipad2 because the touch screen doesn't work at all. First I cannot unlock it or do anything in the screen!!!! Why?

    I cannot use my ipad2 because the touch screen doesn't work at all. First I cannot unlock it or do anything in the screen!!!! Why?

    Have you tried a reset To see if that fixes it ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • How do I delete photos and photo albums from my iPhone? The instructions given do not work. No "delete" symbol appears next to the album name, and no trash can icon appears below most of the pictures the computer just put on my new iPhone 4.

    How do I delete photos and photo albums from my iPhone 4? The instructions given do not work. No "delete" symbol appears next to the album name when I press "Edit," and no trash can icon for me to click appears below most of the individual photos in the albums the computer just loaded on my new iPhone 4. When I synced the new phone the computer added these photo albums without permission from me. They are now taking up about 3 GB of memory on my phone. I would like very much to get rid of these photos from the phone. How do I do this?

    To delete photos from your device
    In iTunes, select the device icon in the Devices list on the left. Click the Photos tab in the resulting window.
    Choose "Sync photos from."
    On a Mac, choose iPhoto or Aperture from the pop-up menu.
    On a Windows PC, choose Photoshop Album or Photoshop Elements from the pop-up menu.
    Choose "Selected albums" and deselect the albums or collections you want to delete.
    Click Apply.

  • TS4079 My ipad microphone next to the front camera, is not working at all, what can I do if the warranty is not available

    My ipad microphone next to the front camera, is not working at all, what can I do if the warranty is not available

    Did you flip the switch?
    http://i1224.photobucket.com/albums/ee374/Diavonex/91e9edf6b2127310428d94cf75cb6 15a_zps380c63c4.jpg

  • The home button is not working on my iphone 5 - is there a way to troubleshoot that issue?

    the home button is not working on my iphone 5, its does click and acts normal but doe not do what it is supposed to do

    You have identified the problem. If you have Warranty or AppleCare coverage, make Genius reservation and take or send to Apple for resolution. Troubleshoot. When iPhone 5 is open, the home button contacts are present right there. With volt meter placed on home flex you can see if pressing home button completes the circuit. You can bridge the dock home button contacts and see if it actually causes response in the iPhone. If not dock or its contacts are faulty or logic board is faulty.

  • TS3682 The home button is not working on my iPhone 4?  How do I fix it

    The home button is not working on my iPhone 4?  How do I fix this problem?

    Make a Genius Bar appointment at your nearest Apple Store and do an out of warranty replacement for $149 USD, or use a third party repair site such as http://www.iresq.com, or replace it yourself, http://www.ifixit.com.

  • HT201407 The shake operation is not working on my iPhone, can anyone help me with it plz

    The shake operation is not working on my iPhone, can anyone help me with it plz

    All depnds what your using it for..  If it's an app, may be a delay in the app doing an update to be compaitible with iOS 6.  If its for an Apple app, then you need to check the settings for that specific app.

  • The music on my iPhone 4 with the new ios7 is not working. There are red  dots next to the selections and I can  not here any music when I touch the  spots. I just downloaded the iOS 7. What went wrong?  Everything else seems to be fine

    The music on my iPhone 4 is not working. There are red dots next to the selections and no sound occurs when they are touched.

    Can you play those songs in iTunes on your computer?
    Make sure they are all part of your iTunes library before you sync and that they were bought with the same AppleID you use on your phone.

  • I just took my new MacBook Pro out of the box and the screen will not work. Display is, black no life to the screen at all

    So I just ordered my first Mac book Pro. I took it out of the box and hit the power button to do the start up and the screen will not work at all. I shut the computer off and back on again. I plugged it in and unplugged it. I've done everything I can think of and the screen still stays blank with no life at all

    Is the battery charged? Press the little button on the left edge, near the front. If no green dots, no charge.
    Does it charge? When you connect the MagSafe charger, does the pilot light on the plug light up?
    Does it actually start? Should sound a chime after you press the power button on the top/right corner. If it chimes, does the Caps Lock pilot light when you press it?
    If it starts and Caps Lock does flash on and off, have you tried pressing the screen brightness control for awhile? F2 turns up the brightness, may be turned fully down.

  • The ringer setting is not working on my iPhone 4s

    My iPhone fell into my pond for less than 10 secs. I pulled it out in time to dry it off and shake some of the water out. I made sure the screen was still working and sounds were functioning then I turned it off and left it in a bag or rice for 24 hrs. The next day I took it out and it was working fine. Now suddenly today, the ringer setting is not working. When I go into settings>sounds I press on ringtone and it seems to be working. Speakers are fine and when someone calls I have no problem. I can also hear the ringtones. But when someone txts me or when I get notifications it doesn't have any sound? The alarms don't work and the sounds in apps don't work. When I put the charger in, it doesn't make a sound. It vibrates only except when someone calls me... My headphone jack seems to be working fine because I can hear everything even the text tones and sounds in apps... What should I do? How much will I have to pay to get someone at apple to fix this problem? I'm assuming there is still some moisture in the phone maybe? It was working for a week until today I'm not planing to upgade to the iPhone 5 anytime soon. Btw, the volume buttons do work it's just when I press on it, it doesn't show the bars when you press up or down... it's just blank.

    If it's physically stuck it might be best to bring it into the Apple store at George Street Sydney.
    Set up an appointment with the Apple store via the website http://www.apple.com/au/support/contact/

  • The internet sharing is not working on my iPhone.

    The internet sharing, from my iMac, is not working on my iPhone. It is connected at the beginning, but after a while (to be exact, 2 minutes!), the connection is lost. Can anyone helps me?
    Thanks.

    Try this one, it's really worked, http://www.appletips.nl/os-x-10-7-4-fix-voor-draadloos-netwerk-problemen-imac/ . I tried last night, and it's working. But you need to translate the page.
    If you haven't sent the feedback yet, try to contact them. It's maybe good for Apple's user in the future. http://www.apple.com/feedback/macosx.html

  • The touch sensitivity is not working

    the touch sensitivity of my screen is not working

    Also if you have a stick on plastic cover try using an ISO Wipe (isopropyl alchohol) to clean it, you'll be amazed how much crap is on it. If this doesn't work, remove it and see if the problem still exists.

  • I have a dv5 the touch pad is not working

    product is HP Pavillon dv5 the operating system is Windows 7.
    It has been about 3days since my touch pad has worked. It was not working when I was starting my backup on an clickfree system

    whats up...

  • HT1688 I just downloaded the IOS 7 update and the password picked for my lock screen is not  working is there a way I can unlock my phone?

    I need help I just updated my phone and created a password for my lock screen well I locked my phone and tried to unlock it and my password will not work.. How can I unlock it?

    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup
    http://support.apple.com/kb/ht1766
    Note:
    (Your font and color choice make your post almost impossible to read.)

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