The touchscreen of my HP Touchsmart IQ532NL is not working at startup.
Hi, I have a strange problem. When I start my PC (Touchsmart IQ532NL, Windows 7), the touchscreen is not working. It even does not make the beep sound when I touch the screen. After a while (10 minutes or so), the touch input suddenly starts working. And then it works flawlessly. This happens every time when I start up the PC for the first time on the day. When touch input finally has started working, it also works after reboot. As if it has to be warmed up...
My PC dates from may 2009, it was originally delivered with Vista and Windows 7 upgrade. The touchscreen used to work fine for two years, it seems this problem has occured since I have recently restored the system to factory-settings and re-installed Windows 7 update. I have even restored it again last week to see if this would help, but it didn't. The problem occurs also in Vista, before installing the Windows 7 upgrade.
I have tried everything, including cleaning the screen, run Bios-update, run all necessary Windows updates etc. I have called HP assistance, they are not familiar with this problem. Who is?
I can not help you
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