The touchscreen on my D7460 no longer works... it does not recognize touch anymore.

I recently moved my D7460 downstairs. I was trying to set it up with my new router, but the touchscreen no longer senses touch. I plugged it into my PC USB port and the printer works. The display continues to show status.
Without be able to use the touchscreen, I can't set it up for my new router. Any suggestions?

Hi - Not sure there is a lot you can do, unfortunately. With that said, I'd definnitely do a reset of the printer:
Press the Power button ( ) to turn on the product.
With the product turned on, disconnect the power cord from back of the product.
Disconnect the power cord from the wall outlet.
Wait at least 90 seconds.
Connect the power cord into wall outlet.
Connect the power cord to the back of the product.
If the product does not turn on by itself, press the Power button ( ) to turn it on.
Try the touchpad.
One other thing to try, disconnect if from the computer/router, power it off and see if you have the same problem. If you're still seeing the same issue after following the steps listed above, it would likely need to be serviced if you want the touchscreen fixed.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

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Hi Tomas,
Welcome to Apple Support Communities.
Take a look at the article linked below, the troubleshooting tips in it may be able to resolve the issue with your iPhone 3GS not starting up past the Apple logo.
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Hi - Not sure there is a lot you can do, unfortunately. With that said, I'd definnitely do a reset of the printer:
Press the Power button ( ) to turn on the product.
With the product turned on, disconnect the power cord from back of the product.
Disconnect the power cord from the wall outlet.
Wait at least 90 seconds.
Connect the power cord into wall outlet.
Connect the power cord to the back of the product.
If the product does not turn on by itself, press the Power button ( ) to turn it on.
Try the touchpad.
One other thing to try, disconnect if from the computer/router, power it off and see if you have the same problem. If you're still seeing the same issue after following the steps listed above, it would likely need to be serviced if you want the touchscreen fixed.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

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The touchscreen on my D7460 no longer works... it does not recognize touch anymore.

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