The trouble started when I tried to update my software version....

I am still very new to all the iPods. I have a Nano that I haven't had trouble using with iTunes. Now I recently bought a Touch and am very confused using it with iTunes. From what I read I can have both the Nano and Touch on the same iTunes account. If that isn't correct please let me know.
My trouble right now started when I tried to update the software version. When I try to, a message pops up telling me there are items on there that have not been transferred to my iTunes library and that I should do that before updating. So, I went to File and tried to transfer purchases. Another message popped up telling me items purchased could not be transferred because I am not authorized for them on this computer (same computer we have always used for the Nano). So, I then went to Store and clicked Authorize this computer and got the message that it is already authorized.
Now I have no idea what to do.

- Yes you can sync more than one iDevice to a single computer and iTunes library.
- Try deauthorizing and then authorizing the computer.
- You are authorizing the computer for the account(s) used on the iPod, right?
- Try resetting the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

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http://support.apple.com/kb/HT1414
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http://support.apple.com/kb/HT1808
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iTunes free download from www.itunes.com/download

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I recommend following the steps in the article below when getting an error message trying to install iTunes:
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http://support.apple.com/kb/HT1926
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Best,
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1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

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The trouble started when I tried to update my software version....

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