The type tool has a circle with a strike through on the bottom corner and won't insert words when iI type
I've just restored from a computer crash and re installed Creative Cloud 6 on my clean computer. Since then I've tried to use illustrator but can't get the type tool to function. It appears but has a small circle with a strike through on the bottom right corner and won't insert words when I type. I'm a newbie to illustrator and other Adobe products so please be gentle. Thanks for any help.
Thanks for your suggestion.
This was a bigger problem than I thought so I contacted support. The type issue was fixed in the repair.
BTW I am running Creative Cloud 2014 and not cc6 like I thought. Also on PC Windows 7
Here is the result:
I also have had a difficult time with Adobe Illustrator CC 2014 crashing upon launch. The support staff was great even though we had to work through several sessions. Below is the email explaining our final session.
This email is in regards with the issue you had been facing with Illustrator CC 2014.
While going through the installer logs, we found that there was an issue with the installation & the program installer had been denied access to several critical files & folders during installation.
This was the main reason for Illustrator crash as several critical components had not been installed properly.
We tried installing the program in a new user account & that worked.
Though the program has been installed properly now & is working in your old account, I will still strongly recommend you to get your computer user account repaired with a Windows 7 operating system diskette.
This is required so that you do not run into more trouble later while working with the Adobe Applications or even while installing other programs.
Avanish Divya was the final support person that successfully resolved my problems.
I hope this helps other panicked users.
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