The update didn't update; I downloaded the whole instead as instructed and it won't run. Now what?
I am looking for advice: I wanted to update firefox - the updates (it described itself as 'security') failed. I looked on this website for advice. It said to download the whole version. I did this and the file won't run. I cannot update the browser or load on a new version.
This is raising red flags in my brain (wrongly or rightly). I know of all sorts of things I could try but having had security issues recently, I would appreciate guidance / wisdom on the matter. I may be paranoid but it looks like there is something wrong.
The old version of my browser is running ok for now.
Please help.
Try this:
*Download the full Firefox installer and save the file to the desktop<br>https://www.mozilla.org/en-US/firefox/all.html
*Start the installation with a double-click on the desktop icon
If you keep having problems then disable your anti-virus temporarily.
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