The update plugins page won't work it says "We've encountered an error. Please try your request again later" but this message has been coming up for days now..

I installed Firefox4 and immediately had a problem with the addons manager page not displaying properly ( all the right hand side of the page was missing). I was advised to try a new profile which fixed it but now when I go to the page "Check your plugins for updates it keeps showing this message "We've encountered an error. Please try your request again later" but this message has been coming up for days now..

Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]]
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)

Similar Messages

  • Have tried 3 days to update plug ins. Keep getting error: Plugin Finding Service Error We've encountered an error. Please try your request again later.

    I am working with Windows XP, Firefox 3.6.13. I went to Tools, Add-ons, Find Updates. But I cannot get the page to load. All I get is "Plugin Finding Service Error" "We've encountered an error. Please try your request again later." I have tried several times in a day for 3 days.

    First of all, thank you for posting about your issue. We are glad to assist you, also Mozilla does care about it's browser even though it is free. Have you seen [[What is plugin-container]] for assistance?

  • Each time I try and find out if my plug-ins are current I get the following message: Plugin Finding Service Error We've encountered an error. Please try your request again later. in English

    I clicked on the phrase that said Check on whether your plug-ins are all current and then Firefox started just grinding away.
    Finally it came back with "Plugin Finding Service Error We've encountered an error. Please try your request again later."
    I get the same message every time I click on the "check on whether plug-ins are updated (attempted checking over
    a number of days and still the same problem).

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    * Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    * Tools > Options > Privacy > Cookies: "Show Cookies"
    You can check the permissions for all sites on the about:permissions page, via the location bar.
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode

  • Plugin Finding Service Error We've encountered an error. Please try your request again later. Retry Happens on both my machines at home. have satellite service 512k. What do I need to do?

    when asking mozilla to check for updates for plugins, receive
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    We've encountered an error. Please try your request again later.

    I've been getting this error for over 2 weeks. Have tried everything I've seen suggested and still no luck. Cleaned cache and cookies, went directly to site instead of using buttons to plugin info page, you name it, I've tried it.
    I'm getting tired of seeing the notice that "some plugins used on this page are out of date" on almost every page that I visit.

  • I keep getting this message whenever I click on the "Find Updates" tab in Tools/Add-ons: "Plugin Finding Service Error. We've encountered an error. Please try your request again later. Retry."

    I have updated Firefox to 3.6.16, and Flash Player to the new 10.2.153.1, and all the other "extensions" and "add-ons" work just fine. I can't figure out what the problem is except to say that, I have not been able to "update" the "plugins" in Firefox.
    Every day I have been trying to see if there is any change, but each time the message box reads the same: "Plugin Finding Service Error...." etc, as stated in the "Question" above.

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    * Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    * Tools > Options > Privacy > Cookies: "Show Cookies"
    You can check the permissions for all sites on the about:permissions page, via the location bar.
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode

  • For some time now I have tried to update my addons using the addon checker. I get the following message everytime I try. "Plugin Finding Service Error We've encountered an error. Please try your request again later." What can I do to fix this problem?

    I am running 3.6.13. My ISP is through a satellite system. Running 64bit Windows Vista OS.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Whenever i click the link to check if my plugins are up-to-date, get llowing response "Plugin Finding Service Error We've encountered an error. Please try your request again later." But no problem installing or updating other add-ons.

    system: W7, 64bit; FF8.0 Plugins installed: Coupons Inc 4.0.1.3, Foxit Reader plugin for Mozilla 2.0.0.1102, MSOffice 2010 14.0.4761.1000, MS Media Player FireFox Plugin 1.0.0.8, Shockwave Flash 11.0.1.152, Silverlight Plugin 4.0.60831.0. Disabled plugins: Adobe Acrobat, Windows Live Photo Gallery.
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    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    * Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    * Tools > Options > Privacy > Cookies: "Show Cookies"
    You can check the permissions for all sites on the about:permissions page, via the location bar.
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode

  • Plugin Finding Service Error Can not update plugin all give error We've encountered an error. Please try your request again later

    I have tried all my plugins all give the same error

    Clear the cache and the cookies from sites that cause problems.
    * "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    * "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    * Don't make any changes on the Safe mode start window.
    * https://support.mozilla.com/kb/Safe+Mode
    * [[Troubleshooting extensions and themes]]
    In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
    * Help > Restart with Add-ons Disabled
    * Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)

  • Plugin Finding Service Error We've encountered an error. Please try your request again later.

    Will Mozilla ever solve this basic problem? It makes Firefox pretty much useless to many users. I guess they don't care about market share, since it's a free browser.
    The only work around I've ever found is to remove and reinstall the addons.

    First of all, thank you for posting about your issue. We are glad to assist you, also Mozilla does care about it's browser even though it is free. Have you seen [[What is plugin-container]] for assistance?

  • Error processing your request  Error We're sorry, we encountered an error processing your request.  Please try your request again. You may wish to try one of the following links:

    Cannot download trial version of Livecycle Designer:
    I select English windows then click download.  It then takes me to this page.
    Error We're sorry, we encountered an error processing your request.  Please try your request again. You may wish to try one of the following links:
    What gives?????

    I get this same error message when I try to download it, but I have purchased the full version and have a license key. I get this error screen when I try to download it from both Safari and Chrome on a Mac running OSX. A screenshot is attached.

  • Firefox has been crashing nonstop for days now - what is the problem? I downloaded 4 and it's even worse now!

    It is not just one site I am in - it just keeps crashing - asks me if I want to start over or go back but never goes back so have to completely get back into mail or whatever. It's becoming very annoying and will have to go to another internet site because this is just not right.

    Hi there,
    I would recommend you check your plugins. It is very possible that one of your plugins is the culprit and is in need of upgrading. Mozilla offers a great [https://www-trunk.stage.mozilla.com/en-US/plugincheck/ tool] for checking your plugins.
    Hope that helps!
    Mike

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    When I repair disk permissions using Disk Utility and it says it's completed the task, I click on it again and it repairs more. This has been going on for hours now. Could there be that many wrong permissions? Should it get to "all repaired" eventually?

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  • Until recently I was able to send images in the body of my Yahoo emails. Now, I am getting the message "This message has been truncated", and the email does not go through. I do not have this problem using IE. Could you please help? Thank you.

    Until recently I was able to send images in the body of my Yahoo emails. Now, I am getting the message "This message has been truncated", and the email does not go through. I do not have this problem using IE. Could you please help? Thank you.

    Try this -> http://support.apple.com/kb/TA38632?viewlocale=en_US

  • This message has been blocked because the HELO/EHLO domain is invalid

    Hi friends,
     We are using cisco ironport c170. Today we cannot send email for particular email id(domain). the error msg as below,
    Diagnostic information for administrators:
    Generating server: sgm.svc.com.sg
    [email protected]
    [182.**.**.51] #<[182.**.**.51] #5.0.0 smtp; 5.1.0 - Unknown address error 554-'5.7.1 [SPAM] This message
    has been blocked because the HELO/EHLO domain is invalid.' (delivery attempts: 0)> #SMTP#
    Original message headers:
    X-IronPort-AV: E=Sophos;i="4.97,682,1389715200";
    d="scan'208,217";a="3362301"
    Received: from abcct01.abc.com ([10.**.**.33]) by
    sgm.svc.com.sg with ESMTP/TLS/AES128-SHA; 19 Mar 2014 11:17:45 +0800
    Received: from abcMB01.abc.com ([fe80::99bb:22a0:nnaa:25cc]) by
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    To: "[email protected]" <[email protected]>
    Subject: Testing Email
    Thread-Topic: Testing Email
    Thread-Index: Ac9DIdjTsP9HUS2QTF6cZp6PKztE8g==
    Date: Wed, 19 Mar 2014 03:18:12 +0000
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    Accept-Language: en-US
    Content-Language: en-US
    X-MS-Has-Attach:
    X-MS-TNEF-Correlator:
    x-originating-ip: [10.**.**.210]
    Content-Type: multipart/alternative;
    boundary="_000_1329D1768D6FBE4A90657F034B26A7E217D7ADD5abcMB01_"
    MIME-Version: 1.0
    Thank you.

    The HELO/EHLO domain that your Cisco IronPort Email Security Appliance (ESA) uses is based on the hostname you configure for your delivery interface under Network -> IP Interfaces.  Please ensure that a valid hostname is configured.  This hostname should match the rDNS records for the public IP address used by your ESA.
    Once addressed - you should be able to take the domain in question, and attempt to telnet port 25, and attempt the standard SMTP testing...
    $ telnet mail.test.com 25
    Trying XYZ.XY.124.XX...
    Connected to mail.test.com.
    Escape character is '^]'.
    220 mail.test.com ESMTP
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    250 mail.test.com
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    250 sender <[email protected]> ok
    rcpt to: [email protected]
    250 recipient <[email protected]> ok
    data
    354 go ahead
    Subject: Test
    TESTING
    250 ok:  Message 8102 accepted
    I hope this helps!
    -Robert
    (*If you have received the answer to your original question, and found this helpful/correct - please mark the question as answered, and be sure to leave a rating to reflect!)

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