The updated Illustrator won't open. Photoshop and Acrobat did

The updated Illustrator in Cloud won't open. The updated Photoshop and Acrobat did.
It mentioned something about needing to register. Thank you.

Hi Tina,
Which OS are you using?
Sometimes this is caused when Mac preferences become corrupt and prevent Illustrator from reading them properly or scratch disk for Illustrator is not set properly. Mac preferences become corrupt when home space is filled to capacity or computer shuts down improperly. Illustrator preferences must be set before using the product for the first time or when preferences become corrupt.
Solution 1
Start Illustrator.
Click on "Illustrator > Preferences > Plug-ins & Scratch Disks".
From the options available for the "Primary Scratch Disk", choose "LocalScratch", and click "Ok".
Quit Illustrator and start it up again.
Solution 2
Quit Illustrator. Move the following folders from your home space to the trash:
Library/Application Support/Adobe
Library/Preferences/Adobe Illustrator CS6 Library Settings
Library/Preferences/Adobe Illustrator CS6 Settings
Library/Preferences/com.adobe.illustrator.plist
The problem should disappear upon quitting and starting Illustrator after one of these solutions is applied.
Regards,
Rave

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Exit Code: 6
-------------------------------------- Summary --------------------------------------
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ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop CS5.1"(Seq 1)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
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