The "updates" page on my iTunes Store on my iPad doesn't open, the screen remains blank...please help
The "updates" page on my iTunes Store on my iPad doesn't open, the screen remains blank...please help
Mine is doing the exact same thing. 12 updates and I cannot select any of them for the past week.
Similar Messages
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Cannot connect to iTunes Store on my IPad. What is the issue?
Trying to connect
Hi Ellenerah,
If you are having issues connecting to the iTunes Store from your iPad, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
Whenever I select iTunes It shows that it cannot open iTunes Store . What am I supposed to do for that ? Please help .
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
i accidentally pushed the power button while update on OS X Mountain Lion Update is ongoing... my computer restarted and is not opening... could soembody please help me what to do?
See Here > Recovery and > About Lion Recovery. Also, see the Internet Recovery.
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Since the update, I cannot use Itunes store on my phone.
When I open the itunes store app, the screens have the header and footer but anything I do does not work. It has a blank screen. Any suggestions?
Hi dsbrew1,
First, try signing out of your account in Settings > iTunes & App Store. Once signed out, force close the iTunes Store application and restart your device. After you have restarted, go ahead and sign back in.
If the above did not resolve your issue, refer to the following:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
If you haven't been able to connect to the iTunes Store:
- Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
- Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
- Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
- Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
- Try resetting (turning off and then on again) your Wi-Fi router
- If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connectionsoriOS: Troubleshooting Wi-Fi networks and connections.
Thanks,
Matt M. -
I have never backed up my iphone to my itunes because I always used the cloud. However, a few months ago, my wifi disk in my phone burned out so the Apple Store told me to back up everything to my itunes. I am going today to get the iphone 6 so I connected my phone (iphone 4S) to my itunes and I backed up and synced. However, when I look throughout the summary page and click in different areas (Photos, Movies), I don't see any of my data -- it is still asking me to Sync from iPhoto or to sync from another location. By backing up & syncing my phone, did all of my data get saved? Or do I still need to do more steps?
Sorry for the long winded question, I am just so nervous to get a new phone and plug it in to be restored and not have any of my pictures, videos or contacts, etc. Any help would be so so appreciated!Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone -
Please could some one help..
What happens when you try to connect to the iTunes store? Error message?
What iOS is on the iPod? Settings>General>About>version
For apps you need at least iOS 2. The last update for the 1G is 3.1.3 that you get here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
However, there are not that many apps compatible with the 1G even with 3.1.3. -
Startup disc full
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. -
i Just got an iPhone and I did not have icloud or iTunes yet. My photos from my previous phone were synced to my new phone and after the update they all disappeared. Please help me recover my pictures
If all you did was sync your phone, and if you haven't synced again since this happened, you can restore your phone from the backup that was created at the beginning of the sync process (camera roll photos are included in the backup). If you have synced again since this happened this backup has already been overwritten and your photos are lost. Also, if you restored your phone from the backup of your iPod, rather than just synced, then your photos are lost too.
If you have an intact backup that contains these photos, do the following:
Without connecting your phone, open iTunes on your computer and go to Preferences. On the Devices tab check "Prevent...from syncing automatically".
Connect your phone to your computer, right-click on the name of your phone when it appears in iTunes on the left sidebar and select Restore from Backup, choose your most recent backup to restore from.
When complete, you can go back to iTunes>Preferences>Devices and re-enable automatic syncing. -
I bought iphoto 11 for my mac book pro. I already had an older version of iphoto. Every time I use iphoto 11 is turns my computer off abruptly. Please advise. Thank you.
Do you get this type of screen:
If so boot into Safe Mode, Mac OS X: Starting up in Safe Mode, and try launching iPhoto again. If that's successful reboot normally and try iPhoto again.
If the window isn't as shown above as a quick test try this: Try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
or with Mt. Lion from the User/Library/Containers/com.apple.iPhoto/
Data/Library/Caches/com.apple.iPhoto folder
3 - launch iPhoto and try again.
NOTE 1: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
NOTE 2: In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
OT -
Dear Sir / Madam,
I have purchased an app from Itunes couple of days ago. My ID is [email protected] and the game name is called Stand O'Food.
I have no idea after I have downloaded the game, whenever I go and open that app, it will show "Unable to purchase this item".
Please advise.
The payment have already charged to my bank account but I couldn't use this application.
I look forward to hear from you shortly.
Have a great day ahead.
Sincerely,
Agnes KwaI had the same problem. My wife had the PocketBible on her Ipad 2 and she transferred ownership to me. I had to delete the app and reinstall it from the App store(logged in with my apple ID) and its working without a problem. I do not get those error messages when I attempt to Buy/Upgrade or Add/Remove books.
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HT1349 when I preview from the itune store a selection, it doesn't play the whole selection
My problem is with the store. When I am browsing the tunes that I want to purchase, the previewed selection does not play the entire selection.
Do you mean all songs or just all of a song? Generally speaking you only get a sample of a song. Eg., 90 secs, otherwise people will record the song and not purchase it!
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After installing the latest update from apple my iPhone 4 will not complete the restore process with out a backup password. I don't recall ever setting up a backup password and there is no help button if you can't find the password. Apparently I'll loose all my data and have to set the phone up as a new phone. This is very frustrating.
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Cheers, Tom -
When I press the mail icon on my iPad 2 it opens then closes, can someone please help me.
When I open my email it opens for a second then closes. I have tried to reset my iPad and delete my email account and nothing helps.
Double click home button click home nbutton then keep finger pressed on mail icon at bottom and press the reduce sound button that did the trick for me.
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Somebody please give me an idea involving no loss of information
Thank youThank you very much for all your help lex schellings this solved my problem
Thank you very much again :-D
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