The updates to creative cloud are not updating, it says there is an error

the creative cloud updates is not updating, it says there is an error, why is it not updating when it says there is an update.

Hi Janice,
Kindly tell us what exactly is the error message so that we can assist you approptiately.
Meanwhile, try the following link.
Troubleshoot update issues | CS5, CS5.5, CS6
https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
Thanks,
Atul Saini

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HT4972 Everytime I try and download the update it says there was an error and it lost connection. ???

help?

Disable any antivirus and firewall software on your PC during the update. It can interfere with the authentication process. Kaspersky antivirus may have to be completely removed as it's especially bad about causing this problem.

I am updating creative cloud but under apps tab says failed to load error please retry but still will not work

i am updating creative cloud but under apps tab says failed to load error please retry but still will not work

Hi philip,
You may try to follow the steps below:
1.Close the Creative Cloud application.
2.Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder
3.Delete the opm.db file.
4.Launch Creative Cloud.
Let us know if that helps,
Regards,
Rave

The upgrade of creative cloud is not possible because there is always the error code 204?

The upgrade of creative cloud is not possible because there is always the error code 204?

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I'm unable to make payment for creative cloud monthly plan. It says there is some problem processing the payment. I tried with three different cards. Still not working

I'm unable to make payment for creative cloud monthly plan. It says there is some problem processing the payment. I tried with three different cards. Still not working

"Some problem" is really not much information
Some links that may help
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
-wrong email https://forums.adobe.com/thread/1446019

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Today and over the last few days I've been saving files from my office computer to my creative cloud so I can work on them at home, but when I get home the files are either not showing or are not the current save.
Is there a way to force dump cache or something like that?

Are you saving the files using Upload and Replace from the Files page at https://creative.adobe.com/files, or are you saving the files (and changes) in the Creative Cloud Files folder on your computer and letting the file sync upload the files and changes? (Either way will work just trying to understand your workflow).
First lets confirm the newest changes are being saved to the Creative Cloud files storage. When you use Replace from the Files page, or save the file in the Creative Cloud Files folder, a new version is created. You can confirm the latest version is saved by first going to the Files page in the browser and then clicking on the changed file to view its page. By default Details are displayed but you can switch to Activity. You should then see that there are versions, and that Current Version the correct version.
Please confirm that the correct (latest) versions are synced up on your office computer. If not lets figure out why. If the correct versions are synced up then we can see what is happening on your home computer.

HT1338 my software update doesnt check for updates it says there is an error

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I get the same issue. App store will load the front page, but then just spins (for minutes and minutes) on the updates page.

When i downloaded the update for itunes there was an error so i deleted itunes and downloaded it again now i dont have any of my music on the new one but when i plug in an older iphone it says it will erase all my music nd sync with the knew itunes how do

when updating itunes earlier this week i had an error and was unable to use itunes from that point on. I deleted itunes and reinstalled it and now i dont have any of my music. how do i link the two together i still have the same i.d. and password

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HT4972 My iTunes refuses to open and when I try to install/update it says there is an error and won't finish.

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Pointless question. Anyone who knows these things is so high up in the hierarchy they will not care to visit this forum and even if they did, their NDAs would prevent them from sharing any such info before the official release date.
Mylenium

I am having trouble watching the tutorials for creative cloud.

I am having trouble watching the tutorials for creative cloud.

Are you still having difficulties? What kind of trouble are you having?

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.

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Thanks.

I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
Thanks

The updates to creative cloud are not updating, it says there is an error

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