The user profile service on my Satellite L350-277 cannot be loaded

Earlier today, I received this message after entering my password as usual, 'The User Profile Service service failed the logon. User profile cannot be loaded', and now I cannot logon to my laptop at all using my password or face recognition software. I've tried shutting the computer down several times and it still comes up with this error. There isn't anything in the user manual about what to do in this situation. Any help or advice would be much appreciated!

Hi, I'm having the exact same problem as little_teapot , I cannot get past the login screen. I went onto the Toshiba support site which asked me to do a system recovery using the F8 key on start up. So I tried this but the problem I'm having is when I turn on the computer holding in the F8 key, nothing happens, it just goes through start up as normal and then it just ends up at the login screen telling me that the user profile cannot be loaded. I've tried it a couple of times and I don't know if I'm doing something wrong with the safe mode start up? Also the notebook is a P500/020 and is only 2 months old running Windows 7? if anyone can help I would greatly appreciate it.
Thanks

Similar Messages

Satellite L450 - The user profile service failed the log on

Hi
I have a Toshiba Satellite L450 and I have had it for a while now and this has never happened before, when I turn it on it goes through the usual and then comes up with my name and a box for me to type my password, as normal. But when I put my password in it says:
The user profile service failed the log on
User profile cannot be loaded
The only option I have is to log off and when I do it takes me back to the password bit. If I put the password in wrong it tells me its wrong.....
Cant do anything with it, I have tried shutting down, etc....looked through the manual and cant see anything about it in there either.......... :(

Hi mate
Please attach to this Microsoft document:
+Error message when you log on to a Windows Vista-based or Windows 7-based computer by using a temporary profile: "The User Profile Service failed the logon. User profile cannot be loaded+
http://support.microsoft.com/kb/947215
It seems to be known issue to Microsoft. You have to use the FIX posted there.
Good luck

"The user profile service failed the logon. User profile cannot be loaded."

I recently purchased a refurbished laptop from MTC (windows 7) and have been trying to remote into the windows systems at my school but I keep receiving this error message. I'm aware there are dozens of threads on this topic but mine is slightly different.
Bear with me, I know next to nothing about computers...
I initially tried to follow the instructions given out by Microsoft (can't add a link here), but when it comes to looking at my S-1-5 directories, I do not have any that end in .bak, nor do I have two equally names ones. I have one that is a string
of numbers followed by -1000 and one with the same string of numbers but ending in -500.
The -1000 directory is missing the RunLogonScriptSync file, and has my account listed under value name for the ProfileImagePath information. The -500 directory has the RunLogonScriptSync file and has "Administrator" listed under
the value name for the ProfileImagePath.
In the instructions cited above I tried skipping to step 15 and accessing C:\Users\default\appdata\local\application data but I get an error message saying access is denied. So I'm thinking there are two administrative accounts on this laptop, but
when I access the accounts on the laptop I can only see mine.
Any help would be appreciated!
Thanks.

In the instructions cited above I tried skipping to step 15 and accessing C:\Users\default\appdata\local\application data but I get an error message saying access is denied. So I'm thinking there are two administrative accounts on this laptop, but
when I access the accounts on the laptop I can only see mine.
the "access denied" message, is making you think this?
if so, ignore that, since the "access denied" message is a classic MSFT misdirection.
It is *not* that you don't have access - the path you are trying to navigate to does not actually exist (it is a junction/reparse, not a folder), and, Windows Explorer doesn't follow that nicely, so it throws a misleading error message:
C:\Users\Default\AppData\Local>dir /AL
Volume in drive C is Windows7_OS
Volume Serial Number is C0EB-A540
Directory of C:\Users\Default\AppData\Local
14/07/2009 03:08 PM    <JUNCTION>     Application Data [C:\Users\Default\AppData\Local]
14/07/2009 03:08 PM    <JUNCTION>     History [C:\Users\Default\AppData\Local\Microsoft\Windows\History]
14/07/2009 03:08 PM    <JUNCTION>     Temporary Internet Files [C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files]
               0 File(s)              0 bytes
               3 Dir(s) 33,354,055,680 bytes free
Instead, the "user profile service service failed the logon" can be commonly caused by an improperly secured file within any of the other folders (folders which form the Default User profile).
Here's one which caught me out, and MSFT helped me resolve via a support case, and they blogged it afterwards:
http://blogs.msdn.com/b/asiatech/archive/2014/01/30/new-user-gets-event-1509-after-deploying-ie9-10-11-packaged-by-ieak.aspx
(my advice to you, is to dive into the event log with eventvwr, and look for an event similar to 1509, which should point you in the right direction for your particular situation)
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

How do I prevent "The user profile service service failed the log on" error messages?

I work for an organization with approximately 60 staff members across ~80 Windows 7 Professional PCs. Users log in with Active Directory accounts.
Approximately once per month, a random user will get an error message while attempting to log into their machine that says "The user profile service service failed the log on." The solution to resolve this issue is here: http://support.microsoft.com/kb/947215?ppud=4&wa=wsignin1.0.
The problem is that I want to PREVENT this issue from happening, as it is incredibly inconvenient for the user. I had one staff member board a 5-hour plane trip expecting to do work, and once she got in the air she logged in and
received the error message and was unable to use her computer for the trip. I've had others locked out of their computer with deadlines to get things done, while I am at home off the clock. Editing the registry is not an easy fix, and so it's not something
I can just post instructions for in a knowledgebase article.
Does anyone know how to prevent this issue from occurring? I believe that it has something to do with a network-based startup script, or a service trying to connect to our file server, or the computer trying to connect to our ad server. All of these
are blocked by firewalls (unless the user is off-site), and I suspect that the services may be timing out, causing the user profile service service failed the logon error message, but I can't seem to eliminate it, after nearly a year of trying.
90% of the time this problem occurs when the user is off-site, but it has happened while the user is in the office too. Once the user gets this error message, the only way to resolve the problem is to log into their computer as a localadministrator account
and perform the method #1 fix in the knowledgebase article.
Thanks

Have you checked the logged files in event viewer around the time when problem occurred?
Is there any suspicious events like error or warning related to this issue.
Try run Active Directory Best Practice Analyzer:
http://technet.microsoft.com/en-us/library/dd759260.aspx

Windows 7 very slow logon, Waiting for the User Profile Service, winlogon event 6006

Hello,
Every so often one of our Windows 7 clients which is not normally having any delay at logon will take a very long time to login. This may be 10 or 20 minutes or up to an hour in some cases.
Typically the event log will contain entries like
The winlogon notification subscriber <Profiles> took 572 second(s) to handle the notification event (Logon).
There is no further information available from Event Log Online Help, nor any additional detail as to why the logon event was so slow. During the delay the user will just see "Waiting for the User Profile Service" on their screen.
We first started seeing this problem with Windows Vista and if anything the situation has not improved since then. It has never happened with any of our Windows XP users.
We are currently planning a migration of computers to Windows 7 but stuff like this which has not been resolved in Windows over a 2 year period will stall that migration. The least improvement is to increase the event notification to give a lot more
information on why the user profile processing has stalled.

Hi,
When did the issue begin to occur? Did it occur after installing certain application or applying certain policy?
To troubleshoot the issue, please perform the following step.
1. Restart the machine in Safe Mode with Networking to check whether the system can login quicker.
2. Type “gpedit.msc” in Search box and press Enter. Navigate to the following location:
Computer Configuration->Administrative Templates->System->Logon
Please double click “Always wait for the network at computer startup and logon” policy and disable it.
3. Perform a
Clean Boot to check the result.
Thanks,
Novak

Windows Server 2012 Login Issue "The User Profile Service service failed the sign-in. User profile cannot be loaded."

Whenever I try to login to our Exchange Server, I receive the following error:
"The User Profile Service service failed the sign-in. User profile cannot be loaded."
The issue affects more than one user.
Relevant Info:
Server Version: 2012 Datacenter
Exchange Version: 2013
The Exchange server is virtualized.
What I've tried:
1) Remote Desktop from a workstation on the network
2) Remote Desktop from Virtual Machine Manager
3) Connect via console from Virtual Machine Manager
4) Accessing the server via Computer Management and adding my user account to Allow Login via Remote Desktop
5) Creating a new user account for myself by copying the account of a user who can get in
6) Rebooting
I'd appreciate any suggestions.

Hi Aaron,
I would suggest you to check the event log .
Maybe this issue due to the permission of profile folder , please refer to the following link :
http://helgeklein.com/blog/2013/09/error-message-explained-user-profile-service-failed-logon/
Best Regards
Elton Ji
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

The User Profile Service service failed to Login user Profile error in Windows 7 Home Premium

Hi,
I recently purchased a new Dell Inspirion 1564 Laptop which had Microsoft Windows 7 Home Premium 64-bit installed.
The hardware configuration is i5 core Processor, 4GB Ram , 320GB HDD and 512MB Graphics card.
Today morning, I couldn't login as the system returned the following error after I entered the password.
"The User Profile Service service failed to login.
User Profile cannot be loaded"
I couldn't login at all as i had not created any other user account, even the face recognition didn't work.
I had to restore my pc to the previous state. I believe this happened after the installation of Windows Malicious Software Removal Tool x64 - March 2010 (KB890830) update, not immeditately though as i used the system few times after the installation of this update.
Is this a bug? I cant imagine if this happens if I am about to give a presentation, its going to be disastrous!
Any help is appreciated
Avinash

I'm getting the same issue - I'm the IT Manager at a school where every student has a laptop (fujitsu tablet T4410). This occurs to at least one new student every day. I have been unable to re-create the issue on demand, although I suspect it occurs when a temporary user profile gets created after the logon process takes too long (due to some disk activity, possibly related to windows updates or some thing). When we were creating student accounts on the machines, this would occur if we attempted to log in the newly created account before the computer had 'settled down' - it seems that there is a logon timeout, after which something stops working. If the new user's first logon happened too soon after booting, the profile would be corrupted. But this doesn't quite explain why it occurs seemingly randomly now.
My current solution is to boot into safe mode, back up the user's files, delete the account, create it again (the other suggested solutions on the internet did not work)
If you're desperate, you can log in while in safe mode, and use that to create a new account.
In any case, this is proving a very bad experience of Windows 7 for my students, and I hope to see a more useful fix for this soon.

The user profile service: Service failed the log on. User profile can not be loaded.

I am running a Windows Server 2008 R2 domain. with 2 domain controllers.
Every new account created in active directory does not seem to work. Even if the account it copied from one that does still work, it still gives the same error when logging in on a network computer (windows 7). "The user profile service: Service failed
the log on. User profile can not be loaded."
I have looked at http://support.microsoft.com/kb/947215, which unfortunately does not help. Especially since the SID is not there because the user has not managed to log on yet.
The
"Do not logon users with temporary profiles" Group Policy setting is not configured.
And I have tried force replication too.
I have exhausted all my knowledge.
Please help
Regards
Phil

It might be that the default user profile is corrupted. See that: https://helgeklein.com/blog/2013/09/error-message-explained-user-profile-service-failed-logon/
This posting is provided AS IS with no warranties or guarantees , and confers no rights.
Ahmed MALEK
My Website Link
My Linkedin Profile
My MVP Profile

The User Profile Service service failed the logon. User Profile cannot be loaded. (while using Vista)

Hello - I'm receiving the error above when trying to logon on to my computer. I've tried some of the fixes on this site and others and none of them seem to work b/c I get to a certain point and I don't have files. Examples are below:
1). I don't have another account with administrator priv (or if I do, I don't know how to get there).
2). Youtube video offers a fix by making registry edits, but with Windows 7 and once he gets to Windows NT file, current version, profile list - I don't have any of those options.
3). Another fix also suggests doing a reg edit, but I don't have the S-1-5 files with the really long numbers - I only have S-1-5 -18 and S-1-5-19.
Any suggestions on fixes within in Vista would be greatly appreciated.
Thank you!

Hi,
I know this thread is idle for some time, but I want to share the following link here, hope it can be helpful
You receive a "The User Profile Service failed the logon” error message
http://support.microsoft.com/kb/947215
Yolanda Zhu
TechNet Community Support

The User Profile Service service failed the logon. User profile cannot be loaded.

I have one Admin profile (me) and 1 guest profile (Guest)
I have followed the instructions in Microsoft KB 947215
In step 4 it says to locate the S-1-5 folders, which I have done, find the two matching file numbers and change the .bak/ba extensions. Problem is I have 4 folders and I am not sure which to rename. If I try to add the .ba extension on the file named
S-1-5-21-803116559-3522019405-271708535-1001 I receive an error :
The Registry Editor cannot rename S-1-5-21-803116559-3522019405-271708535-1001. Error while renaming key.
Have I picked the wrong file to rename? Please advise. Hopefully I have provided sufficient information. If not please advise.
Here is a list of the folders, and their respective ProfileImagePath and State information:
S-1-5-18
= Value name: ProfileImagePath Value data: %systemroot%\system32\config\systemprofile
        = Value name: State Value data: 0
S-1-5-19
= Value name: ProfileImagePath Value data: C:\Windows\ServiceProfiles\LocalService
        = Value name: State Value data: 0
S-1-5-20
= Value name: ProfileImagePath Value data: C:\Windows\ServiceProfiles\NetworkService
        = Value name: State Value data: 0
S-1-5-21-803116559-3522019405-271708535-1000
= Value name: ProfileImagePath Value data:C:\Users\UpdatusUser
        = Value name: State Value data: 0
S-1-5-21-803116559-3522019405-271708535-1001
= Value name: ProfileImagePath Value data:C:\Users\TEMP
        HAS NO STATE INFO
S-1-5-21-803116559-3522019405-271708535-1001.bak
= Value name: ProfileImagePath Value data:C:\Users\me
        = Value name: State Value data: 8000
S-1-5-21-803116559-3522019405-271708535-501
= Value name: ProfileImagePath Value data:C:\Users\Guest
        = Value name: State Value data: 80

Hi,
If you want to modify the registry, you must have administrator privilege.
Since no other administrator account in your computer, you may have to active the built-in administrator account.
For detail steps, please refer to the similar thread.
I receive error message: The user profile service failed the logon. User profile cannot be loaded
http://answers.microsoft.com/en-us/windows/forum/windows_7-security/i-receive-error-message-the-user-profile-service/38844b82-a2c1-4fa2-9802-a5318d6f7831?auth=1
Regards,
Ada Liu
TechNet Community Support

Windows cannot connect to the User Profile Service service

On startup error message 'Windows cannot connect to the User Profile Service service' appears and windows will not start. Windows starts in safe mode. No corrupted user profiles. No viruses detected. Cannot resolve the problem. Any ideas?

On startup error message 'Windows cannot connect to the User Profile Service service' appears and windows will not start. Windows starts in safe mode. No corrupted user profiles. No viruses detected. Cannot resolve the problem. Any ideas?

The User Profile Service service failed the sign-in. WinCE - RDS 2012R2.

Hi,
We have a lot of HP thin clients with WinCE. I read about security and license issues which prevent to connect old OS/RDP clients to RDS 2012R2. I fixed them all. However we got a random problem from time to time: users faced with error like "The User
Profile Service service failed the sign-in. User profile cannot be loaded." If user reconnects immediately, he can got the error again or can log-in normally. I noted that if screen blinks while remote profile loading, user got this error.
Two scenarios:
1. Click on RDP shortcut on thin client -> enter credentials -> profile loading -> %GREAT RANDOM% -> normal log-in.
2. Click on RDP shortcut on thin client -> enter credentials -> profile loading -> %GREAT RANDOM% -> screen blinking -> error.
Actions if error:
1. Reconnect -> Error -> Reconnect -> Error -> Reconnect -> OK.
2. If reconnect doesn't help, user has to reboot thin client and try again.
I checked that it's not an issue of the special server. I also checked that there are no bad profiles on servers or bad registry entries. User can keep trying to connect and finally enter to it's session on THIS TS server (I tried to close entrance to all
servers excluding one and tested). Usual PCs (win7/win8) don't have any problems to log-in.
Any help is appreciated.
Thank you!

Hi Amy,
Thank you for your answer! I disabled “Do
not log users on with temporary profiles” and also disabled anti-virus. Nothing changed. :( Users
still get that error.
Thank you!

Windows 8 "The user Profile Service service failed the sign-in. User profile cannot be loaded."

Hello All,
OK here is what i'm trying to figure out. First off i am new to my company and still trying to learn the in and outs but have already been thrown into the lions cage by myself. I inherited a network that is run on Windows Server 2008 R2. The domain consists
of XP,Windows 7 and Windows 8 machines. Here is the issue i am facing.
Every once in a while (usually after a few hours of inactivity) when a user goes to log into the machine they receive an error stating "The user Profile Service service failed the sign-in. User profile cannot be loaded.". However
this only happens to the windows 8 machines and like i mentioned earlier it usually happens after a brief inactivity period. Now restarting the machine always works(100% of the time) but this super annoying. I have also completely restarted the server just
to find out the problem resurfaced later that day.
Any idea on how to fix this issue? Like i mentioned this only happens to the Windows 8 machines. Is there something i should do on my server to prevent this?
Any help would be greatly appreciated!
Thank you

This one might help.
http://support.microsoft.com/kb/947215
Also might ask them over here.
https://social.technet.microsoft.com/Forums/windows/en-US/home?category=w8itpro
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

"Please Wait For The User Profile Service" message when logging on to TS 2008

I have a Windows 2008 AD Domain with 2 Windows 2008 Terminal Servers. Both are configured identically. I have the TS Roaming profiles stored on a 3rd server and a GPO pointing all users to the roaming profiles. On one of the servers everything works perfectly. On the second server the users, after they input their credentials, get the following message "Please Wait For The User Profile Service". The message can stay there for up to 3 minutes, then they are logged innormall with the correct profile. This problem does not occur on log off. Any help would be appreciated

99% of the times I had this problem it was caused by either DNS issues or network bindings.
Are your servers multihomed? In other words: do you have multiple network cards? If so, make sure your "production" card is on top in the network connections -> advanced settings -> adapters and bindings.
You could also enable user env logging (search microsoft how to do that)

The user profile service service failed to logon user profile cannot be loaded on Windows 7 Home Premium

Good Afternoon Everyone,
I am not technologically savvy as a result I'm having trouble understanding previous posts on "The user profile service service failed to logon user profile cannot be loaded." Lingo on domain reset etc, not sure that this pertains to solving my issue
... I cant even get pass the sign in page let alone make changes. I am having this issue with my Dell Studio XPS 1340 with Windows 7 Home Premium. If anyone can provide their two cents I would greatly appreciate.
Very Respectfully,
Jesse

"Jesse.soto1" wrote in message news:1e164fdf-7370-45c0-9bc7-3b58278121c3...
Good Afternoon Everyone,
I am not technologically savvy as a result I'm having trouble understanding previous posts on "The user profile service service failed to logon user profile cannot be loaded." Lingo on domain reset etc, not sure that this pertains to solving my issue
... I cant even get pass the sign in page let alone make changes. I am having this issue with my Dell Studio XPS 1340 with Windows 7 Home Premium. If anyone can provide their two cents I would greatly appreciate.
Very Respectfully,
Jesse
Home Premium cannot logon to a Domain, nor can it be set to try it.
when you get the logon window, try hitting the three-finger salute )Ctrl+Alt+Del) twice – it may bring up the old-style login window – enter your credentials there.
Noel Paton | Nil Carborundum Illegitemi |
CrashFixPC | The Three-toed Sloth

The user profile service on my Satellite L350-277 cannot be loaded

Similar Messages

Maybe you are looking for