The User Profile Service service failed the logon. the user profile cannot be loaded

Question

I have been runnung Vista home premium with no problems for some time. Now I want to add a second user. Each time I create a new user and then try to logon as the new user, I get this message:
The User Profile Service service failed the logon. the user profile cannot be loaded.
Other answers I have found relate to corrupted administrator accounts but that is not the problem I have.
What can I do to enable the use of other users on this computer?

Answer 1

Hi,
Thank you for posting in Microsoft TechNet Forum.
First of all, for further troubleshooting, may I ask some questions:
1.     How did you create a new user? Is it a account belonged to administrator group or standard user group?
2.     Does this issue occur with the current user? Do you receive any error code?
Based on my research, you can visit the following Microsoft KB on User Profile Service (ProfSvc) issue.
Error message when you log on to a Windows Vista-based computer by using a temporary profile: "The User Profile Service failed the logon. User profile cannot be loaded"
http://support.microsoft.com/kb/947215
Meanwhile, to share an article on the Error "The User Profile Service failed the logon. User profile cannot be loaded."
http://www.vistax64.com/tutorials/130095-user-profile-service-failed-logon-user-profile-cannot-loaded.html
Note: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
Hope this helps. Thanks.