The Verizon Wireless Software Utility App will not oppen on my PC

The Verizon Wireless Software Utility App will not open on my PC, but the updater will. Running Windows Vista and have a Samsung S4. It is Verizon software so I doubt Samsung would be the ones to contact. Any help is appreciated. Thank you in advance...

    Hi iwillneverusethat- Let's get you up and running! Where was the software downloaded from? Are you getting any types of error messages? I am eager to get to the bottom of this!
Thank you,
YaleK_VZW
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