The video is frozen on an iTunes rental. How do I unlock this?
Does anyone know how to get the video playback started again?
If the Videos app is 'frozen' then try searching for the name of one of your videos on the iPad's spotlight search screen - swipe your first homescreen to the right, type in it's name, and if it finds it tap on it to see if it plays.
If that doesn't work then try closing the Videos app completely : from the home screen (i.e. not with the Videos app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Videos app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option if the two above don't work is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
Similar Messages
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Hi, Unfortunately my Laptop has died (which had my iTunes on it). I want to ensure my music on my iPhone 5 and my iPad Air are backed up. Also, I want to sort my music in the way I used to with iTunes. How can I do this with just these two devices, i.e. NO Computer? Can the iCloud help? Why can't I download iTunes (i.e. my library as I saw it on the computer) to these devices? Thanks to anyone who can help me here.
You can change the email address of one's appleID...
I'd recommend changing moms email to yours to get a good backup on the Mac
Then switch mom's back to hers
Then change your account to the same email you used.
I've done something similar when I needed to update my Apple account (one ID changing email addresses and phone) -
Imovie crashes when i try to view the video full screen or export it. How do i fix this?
iMovie crashes when i try to view the project full screen and export it. How do i fix this?
Close out of the camera app, double tap the home button and completely close out of the app.
Then do a reset, no data loss. Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
Then check your camera roll again. -
When i try to watch synced video on my itouch i get "the requested url cannot be found on this server". I am able to watch the video on my pc in itunes. However, i cannot watch it on my itouch. It shows in the video window that the video is there but when i select it to watch it i get the message and then it goes back to the video menu. It's like it's not really syncing - even though it shows on my itouch. It doesn't seem to be specific to videos downloaded to the itouch directly or itunes directly. It's happening to both.
This is happening to me too. I recently purchased about 4 music videos from iTunes, 3 of them play on both my pc and my iPod Touch but there's one particular music video that will only play on my pc and gives me the same "The requested url cannot be found on this server" message when I try to play it on my iPod. Can someone please rectify?
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Ive got youtube videos converted to mp3 files on my itunes, they used to play fine but since the recent update they do not play correctly. how can i fix this?
Try running these songs through MP3 Validator to see if there any issues.
If nothing else, convert them to another format such as AAC via iTunes using the instructions in this Apple support document.
iTunes: How to convert a song to a different file format
B-rock -
Most of the videos I have purchased from Itunes have disappeared from the screen and I have no idea how to get them back...help ????
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences, but not Bookmarks and history''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you. -
HT2729 My 7th generation iPod nano won't allow me to sync videos from iTunes. How can I fix this?
My 7th generation iPod nano won't allow me to sync videos from iTunes. How can I fix this?
What video content works with iTunes and mobile devices?
iTunes:
Video content purchased from the iTunes Store.
QuickTime and MPEG-4 movie files that end in ".mov", ".m4v", or ".mp4" and are playable in QuickTime Player.
Video podcasts.
iTunes Digital Copies.
iTunes Store Movie Rentals (Requires iTunes 9 or later).
Mobile Devices:
Video content purchased from the iTunes Store.
Videos that have been shared to iTunes using QuickTime Player (Mac OS X v10.6 Snow Leopard).
Videos that have been re-encoded for iPod with QuickTime 7 Pro.
Videos that have been re-encoded for iPod with iMovie, Final Cut Pro, and others. Refer to Exporting a movie from iMovie HD to iPod for an iMovie HD tutorial.
Video Podcasts that have been created for mobile devices.
Video files after using the iTunes File > Create New Version > Create iPod or iPhone version option.
Video files after using the iTunes File > Create New Version > Create iPad or AppleTV version option (iPad and AppleTV only).
See below for detailed movie specifications.
iTunes Store Movie Rentals (Requires iTunes 9 or later).
Does the video need to be encoded in a special way?
All mobile devices which iTunes can sync video to can play the following video formats:
H.264
File formats: .m4v, .mp4, and .mov
Video: Up to 768 kbits/sec, 320 x 240, 30 frames per second (fps), Baseline Profile up to Level 1.3.
Audio: AAC-LC up to 160 kbits/sec, 48 Khz, and stereo audio.
MPEG-4
File formats: .m4v, .mp4, and .mov
Video: Up to 2.5 Mbits/sec, 480 x 480, 30 fps, Simple Profile.
Audio: AAC-LC up to 160 kbits/sec, 48 Khz, stereo audio.
Other formats may be supported by newer devices. The technical specifications can give additional details. -
How do I use the time capsule to share itunes music between multiple apple devices? Also, is it possible to control the music on one device using another, and how do you set this up?
unless i'm missing something, i think you got mixed up, this is easy google for walk throughs
i'm assuming this is the new 3tb tc AC or 'tower' shape, if so, its wifi will run circles around your at&t device
unplug the at&t box for a minute and plug it back in
factory reset your tc - unplug it, hold down reset and keep holding while you plug it back in - only release reset when amber light flashes in 10-20s
connect the tc to your at&t box via eth in the wan port, wait 1 minute, open airport utility look in 'other wifi devices' to setup the tc
create a new wifi network (give it a different name than your at&t one) and put the tc in bridge mode (it may do this automatically for you, but you should double check) under the 'network' tab
login to your at&t router and disable wifi on it
add new clients to the new wifi network, and point your Macs to the time machine for backups -
When I connect my iPod Touch to a new laptop (Macbook Air) the "Info" tab won't appear and therefore I cannot sync it with my new iTunes. How can I sync this iPod with the iTunes on my new laptop?
There is no Info tab in Mavericks
if you use OS X v.10.8.5 or earlier. If you use OS X Mavericks v.10.9 or later, your contacts, calendars, and other info are updated on your computers and iOS devices via iCloud. For more information, see iCloud Help at icloud.com.
iTunes 11 for Mac: Sync contacts, calendars, and other info with iPod, iPhone, or iPad -
I purchased a song on iTunes and it is displayed in my list of SONGS. However, when I try to add to my iPhone 4, it displays with a small circle of dots to the left of the song title and will not play. How do I get this song onto my device?
Hi TKCDM1!
You should try to get this purchase onto your iOS device by using the suggestions in the following article:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
my ipod touch was interrupted during an update and now my itunes cant recognise the device, and ive tried to restore it but it just keeps coming up with the usb and itunes picture. how do i fix this? Please help
http://support.apple.com/kb/HT1808
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I have a really old Itunes account. I no longer have the email and when I go to put in my birthday it is coming up wrong because the birthday on the account does not have a year. How can I fix this? I have about 70 downloaded songs on this log in that I would like to get back.
Thank you in advance.Contact iTunes customer support.
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My ipod was stolen, can I find out what the serial number of it is, based on looking at a connection history in my itunes? How would I do this? I didn't register it. I think I found the guy selling it, just looking to confirm the serial number and I'll make a phone call to the police.
Thankskevilay2013 wrote:
is this possible?
Yes.
Open iTunes on the computer you used to sync the iPod and select Preferences… from the iTunes menu.
Select the Devices pane. Position the cursor over any of its backups. The iPod's serial number will appear in a popup window. -
My daughter has used my computer to log into iTunes and download music but now it won't let me download recently purchased music from my iPad onto my computer. I want to transfer the recently purchased songs onto my iPod so how can I do this now? iTunes now says that I have to wait another 55 days! There must be a way to do this since I have paid for them.
In iTunes sign out of your daughters Apple ID and sign in with your own.
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The iPod is synced with another iTunes Library, how do I sync it with my new MacBook Pro without erasing contents of iPod?
Copy everything from your old computer, or your backup copy of your old computer, to your new one.
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