The video tab in ipod is locked- cannot load dvd (.mp4 files) files to ipod

I converted the dvd files to .mp4 files (Using cusoft).
The files were loaded in the itune (by using add files to library). I can play the dvd in the itune on my pc but cannot transfer the dvd files to the ipod because:
The dvd tab in the ipod is locked (white out). I can see the white out: [X] do not update video files .
Since the dvd tab is locked out I cannot transfer the dvd files to the ipod. I used the latest verson of itune and ipod programs.
Please reply directly to: [email protected]
Urgent help will be highly appreciated.
Thanks

Sahay, 
Welcome to Apple Discussions.
You've posted in the iMac G3 forum - the users here, including myself, have little or no experience of using iTunes on Windoze. You'll be far better to repost your question in the iTunes for Windows forum.
kind regards
mrtotes

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