The volume control on my ipod touch 4th Gen is gone,what should I do?

It just happen to me lately, so as I open the music while my earhones are plugged,I saw that there is no volume control on my screen but the song is still playing but I can't hear anything so I remove my earphones then I plugged it again then the volume controls show. I have to do this all over again just to listen to my songs. Also,when I try to play it on loudspeaker,the volume control is missing again. I already restore my ipod but it is still the same. My OS is up to date so my itunes are. what should I do? Does somebody experiencing the same? Somebody help. Thanks

Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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The volume control on my ipod touch 4th Gen is gone,what should I do?

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