The wallpaper and home screen back ground picture is automatically resetting to unknow pictures.

The wallpaper and home screen back ground picture is automatically resetting to un-know pictures. I can save the on phone pics as the back ground then after several hours it changes to other picture not taken by me.

Hello SlalomShop36, let's get to the bottom of this together! Was there any physical or water damage previously? Here's steps to run the phone in safe mode: http://vz.to/RLkPjp If issue persists backup your contacts and pics to run a master reset back to default settings. http://vz.to/Sm5TbH
WiltonA_VZW
VZW Support
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Sent from myMail app for Android
Sunday, 28 December 2014, 09:05AM -07:00 from Ann154 <[email protected]>:
A message from the Verizon Wireless Community
Is the left-hand Home screen reserved for TV and movies? created by Ann154 in Verizon Ellipsis 8 - View the full discussion

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The wallpaper and home screen back ground picture is automatically resetting to unknow pictures.

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