The Warm Phone Issue (jut my 2 pennies)

My question is; what exactly in installed in the space just below the ear speaker behind the screen? Which is the only area that gets noticeably (and for a new owner) worryingly warm. Is it the battery, memory, GPS antenna?
While I understand the any device that requires a decent amount of energy to function will heat up, it is still a bit disconcerting to have an iPhone get noticeably warm in some areas while using it after 20-30 minutes (irrelevant of the type of use). Specifically, the screen area just below the ear speaker extending about a thumb width down and from side edge to side edge, both the front screen and back plate. It's especially noticeable since the rest of the phone stays pretty cool.
Fair enough that it's nowhere near as bad as most laptops or many LCD screens and it cools off in just a moment after going into stand-by, and I wouldn't use the word "hot" to describe it, but definitely a noticeable increase in heat.
One other observation, the phone gets slightly warm when charging through my laptop, but doesn't when charging through the wall plug adapter, don't have any clue if that means anything. Just an observation.
Apple may want to look into adding a different "heat sink" design to future models to help dissipate the heat over a larger area of the back plate. And, ridge the back plate to increase surface area and have a less "slippery" surface. I don't think a fan is practical.

romanom wrote:
My question is; what exactly in installed in the space just below the ear speaker behind the screen? Which is the only area that gets noticeably (and for a new owner) worryingly warm. Is it the battery, memory, GPS antenna?
While I understand the any device that requires a decent amount of energy to function will heat up, it is still a bit disconcerting to have an iPhone get noticeably warm in some areas while using it after 20-30 minutes (irrelevant of the type of use). Specifically, the screen area just below the ear speaker extending about a thumb width down and from side edge to side edge, both the front screen and back plate. It's especially noticeable since the rest of the phone stays pretty cool.
Fair enough that it's nowhere near as bad as most laptops or many LCD screens and it cools off in just a moment after going into stand-by, and I wouldn't use the word "hot" to describe it, but definitely a noticeable increase in heat.
One other observation, the phone gets slightly warm when charging through my laptop, but doesn't when charging through the wall plug adapter, don't have any clue if that means anything. Just an observation.
Apple may want to look into adding a different "heat sink" design to future models to help dissipate the heat over a larger area of the back plate. And, ridge the back plate to increase surface area and have a less "slippery" surface. I don't think a fan is practical.
I notice that if I use my iPhone 3GS to listen to some music or watch videos, browse the net for a period of time, I do notice the back of the iPhone gets warm (but not hot). This is normal in my opinion. You have got to remember that the 3GS has a powerful processor which will produce some heat when put under load. If you were to touch the heat sink on a PC's processor you would notice that this gets warm too.

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HT2101 i got an iphone 5c last saturday. i noticed that after merely 5minutes of using facebook, my phone got warmer than the usual. i know that phones will get warm if being used but getting a warm phone after just 5minutes of surfing with 3G seems not n

i got an iphone 5c last saturday. i noticed that after merely 5minutes of using facebook, my phone got warmer than the usual. i know that phones will get warm if being used but getting a warm phone after just 5minutes of surfing with 3G seems not normal. compared it with iphone 5 and 5s and they are not getting warm like that. is it a software or hadware issue?

My eyes just glazed over...Please in the future break down each of your issues with paragraphs separated by two carriage returns. It would be much easier when trying to address your issues.
Go to Apple menu -> System Preferences -> Keyboard and Mouse -> Mouse
And edit your mouse settings to do what you want it to do.
Secondly, this is not the place to vent. If you have a complaint, there is:
http://www.apple.com/feedback/
or http://www.apple.com/contact/
We are just end users here helping other end users.
Third, from my understanding, it would appear you are concerned about the noise the hard drive makes when it falls asleep? Why not put your machine in screen saver mode instead? Apple menu -> System Preferences -> Energy Saver turn off all Energy Saver settings, or set them to run Never.
Fourth, if your machine was purchased just a few days ago, you may still be able to get an exchange from the store, quicker than you can get a repair done. You may want to look into that possibility.
Fifth, it does appear you found the Logic forum. I would persist in asking there how to solve your technical issue with Logic regarding the audio. It may be you don't have to do anything special to the hard drive. Remember audio can be transmitted by wire, avoiding ambient sounds.
Good luck!

Iphone 5 issues after IOS 8.2 update: my husband's phone and my phone get the same phone calls ONLY when we are home. Any suggestions on where to look to fix this?

Iphone 5 issues after IOS 8.2 update: all the iphones in the house receive the same phone calls ONLY while we are at home. Any ideas on how to fix this?

That is a new "feature" described in Connect your iPhone, iPad, and iPod touch using Continuity
You can turn it off by going to Settings > FaceTime and changing "iPhone Cellular Calls" to off

I just got my replacement phone from Warranty. The phone was on for just 2 hours and it crashed. I was told that motorola knows about this "possible" issue. I got a new sim, hard reset, If it can be done I did it. They are now sending me the same phone ag

I just got my replacement phone from Warranty. The phone was on for just 2 hours and it crashed. I was told that motorola knows about this "possible" issue. I got a new sim, hard reset, If it can be done I did it. They are now sending me the same phone again. Number 3. I would hope this one doesn't crash but I rather have a different phone so I can enjoy using my account. The phone's most recent error was today. " Unfortunately, the process com.motorola.widget.circlewidget3d" has stopped. At least the error message works and it's polite. I told tech this and they could not answer my question or help me other then "let's do a hard reset" My warranty replacement is coming on Monday. Let's hope this one works. Anyone else havinbg the same problem. it says "such and such as stop working" on all sorts of stuff! Help! I want my iPhone Back!

I just did a google search on this issue. OMG, I got a ton of videos on this or similar issues. Each one says in some way to clear the cache, reset the data, etc. Why in the world would this continue to happen and they not do a fix that resloves this without having to lose or stop what your doing. This is a very long and constant issue it seems with Android phones as there must have been pages and pages of what I now call "Unfortunately" So I am going to pray that Verizon helps me out and gets me away from this issue and helps me go back to iPhone or try the Samsung.

HT4623 I can no longer send photos from my Iphone 4G. Also not receiving any photos sent by family members. I did the reset of the entire phone & restored from Icloud backup still having same issue.

I can no longer send pictures from my I phone 4Gs, It's been updated & I reset the entire phone & restored. Still having same issues. Also not receiving pictures anymore either.

Ah yes school boy error there out of frustration and discontent..
My issue is with music/apps/films etc not downloading from iTunes / App Store.
They initially fail and message is displayed stating unable to download / purchase at this time, yet if I retry it says I've already purchased (?) or alternatively I go to the purchased section and there they are waiting with the cloud symbol..
However some items get frozen in the download window and cannot be retried or deleted. Message appears stating to tap to retry, but even if you stole every bath and sink in the uk you'd still not have enough taps.
I post here as the iTunes guys are useless in there 'help' and have only advised posting here or phoning apple, at my expense, to explain a problem that could be rectified by forwarding my original email to a techie. However the tech team apparently don't have an email address as they're from ye olde Middle Ages..!
Anyways I digress.
So I tried sync to pc, but instead of showing the file as ready to listen/use/view, the iCloud symbol shows and I'm back to square one as the item is unable to download..
At frustration station waiting for a train from pain...
All my software is up to date, and had all worked fine prior to the last big iOS update that resulted in all the changes in display and dismay.
Answers in a postcard :-)
Much love

I have just upgraded to Windows 8 and my scyning and upgrading my phone with new apple software fails, Itunes looses connection with the device (phone), cant backup the phone or download new software, is this an issues with Windows 8?

I have just upgraded to Windows 8 and my scyning and upgrading my phone with new apple software fails, Itunes looses connection with the device (phone), cant backup the phone or download new software, is this an issues with Windows

Hi, stig2013.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you are receiving an error message, find the exact error number that you recieved in the article below and process the steps.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Cheers,
Jason H.

Are all New iPad facing the same overheat issue? My new iPad also feels warm at the back.

Are all New iPad facing the same overheat issue?
My new iPad (wifi 64G) also feels warm at the back.

It varies. The difference between 'warm' and 'hot'. As in warmer but I can touch it vs too hot to comfortably handle.
ANd it doesn't seem to be all new iPads. There does seem to be increased heat because of the different battery and the retina display as explained above. There also seems to be some of them - maybe a few from a singular batch/factory that seem to put out what has been termed excessive heat. I would think if it were a universal issue then there'd be something more aggressive being done.
You can always take it into your local apple store and have them look at it and document that you have a concern, but they may say it's just normal heat associated with the prettier display and new battery configuration.

Is anyone else aving an issue with the "TTY" phone feature with the new ioS 7? Mine will not work in "sleep/lock" mode

Is anyone having trouble with the "TTY" phone answering feature with the new ios 7 when your phone is in "sleep/lock" mode"? I only have an issue when it is in the "sleep/lock" mode

I am sorry..."TTY" in "Phone Settings" being "on" or "off" has nothing to do with this feature but the issue still remains that it only works when the phone is NOT in "sleep/lock" mode

Verizon iPhone 5, 64GB black - is anyone having issues with a very choppy conversation while talking on the phone. Both my wife and I have the same phones and are both having the same issue. We can only hear every other word.

Verizon iPhone 5, 64GB black - is anyone having issues with a very choppy conversation while talking on the phone? Both my wife and I have the same phones and are both having the same issue. We can only hear every other word of the person we are talking to. This happens at home, on the road and in the downtown area while calling both cellphones and landlines. It is intermittent, so we don't know exactly when it will reoccur. Absolutely no problem with data. The data speed is great.

"Wireless devices use radio transmissions, so unfortunately you can't get Service if your device isn't in range of a transmission signal. And please be aware that even within your Coverage Area, many things can affect the availability and quality of your Service, including network capacity, your device, terrain, buildings, foliage and weather."
Customer Agreement | Verizon Wireless
While there may be an issue in your area, it is suggested that you don't use wireless service if it's a life or death situation, such as the one you've described.

I hve unlocked iphone and got walmart family mobile. I was issued a phone number initially with phone and then I had them change it. Now when I send texts caller id people see is the original phone number, and when I call it is the new number.

I have unlocked iphone and got walmart family mobile. I was issued a phone number initially then asked for a different one. Now when I send text messages, they show up the original number, but when I make phone calls, the id shows up the new number, I can recieve text messages to both numbers. If you try to call the first number it says it is not a working number. On my phone, if I go under "about" it says "my phone number" and it says the second number, under settings, and messaging, it says that I send and recieve messages from the original one. T-mobile, has no idea why this is happening and has tried everything to fix it

This is for iMessages only, not for text messages as in SMS/MMS.
Settings > Messages > Send & Receive > Apple ID.
Select your Apple ID and at the menu window that appears, select Sign Out.
Turn iMessage off at Settings > Messages > iMessage.
Then follow these instructions.
You can remove an iPhone from your support profile by following these steps.
Step 1: Click on this link to open the login window of your support profile.
Step 2: Log into the website using your Apple ID – same as your iTunes login.
Step 3: Click on the button ‘Edit products’ and select the iPhone that you want to remove from the list.
Step 4: Click on the arrow behind the product, and then click on the button ‘Unregister’ to delete the iPhone from your support profile.
After you unregister your iPhone, on your iPhone go to Settings > Messages > iMessage and turn iMessage on.
Go to Settings < Messages > Send & Receive > Apple ID. Sign back in with your Apple ID.
This should re-register your iPhone with your Apple ID with iMessage with the new phone number only.

TS3406 I have an Iphone 4s. When I make a phone call I cannot here the phone ring or the person on the other line pick up, unless I go to speaker phone. How does one resolve this phone issue?

I have an Iphone 4s. When I make a phone call I cannot here the phone ring or the person on the other line pick up, unless I go to speaker phone. How does one resolve this phone issue?

Hi there MitchR12,
You may find the troubleshooting steps in the article below helpful.
iPhone: Receiver and call audio quality issues
http://support.apple.com/kb/ts5196
-Griff W.

IPhone 4 is not the only phone on the market with Antenna issues

Distraught over the issue that your iPhone 4 loses reception when handled?
Wish you had gone with some other smartphone now? So the iPhone 4 got reception issues. Did you know that these other phones have reception issues also when held?
HTC Droid Incredible:
http://www.youtube.com/watch?v=eaDE941PzQk
Nexus One:
http://www.youtube.com/watch?v=x2g5J4qPp54
Nokia E71:
http://www.youtube.com/watch?v=gi1gHDa7-X0
Nokia 6230:
http://www.youtube.com/watch?v=B_RP7Fn1w8Q
Nokia 6720:
http://www.youtube.com/watch?v=yQ7t75Uo6qQ
Now is the iPhone 4 so bad after all??? The issue blown in epic proportions when there are plenty other smartphones out there with similiar or same issues.

51Cards wrote:
The degree of problems between the iPhone4 and those examples are orders of magnitude different. As said most cell phones will see some dip in reception based on directionality and how the phone is being held. However when within 2 days of launch 155 videos appear on Youtube displaying the exact same problem, many of them reproducing it by using a single finger to touch the 'hot spot' while the phone is otherwise untouched, that is far more than a small reception issue. When this also happens on the first phone to use a wrap around exposed metal antenna then you're right smack in the arena iof serious design flaw, not minor reception issue.
Could this huge negative publicity be because nobody really cares about other phones with similar problems while Apple sells 1.7 million copies in few days?
Also one man's serious design flaw is another man's minor nuisance.
Here's another juicy bit that you can google yourself. Nokia decided to poke fun at Apple's expense and bragged on its corporate blog that you can hold latest greatest Nokia however you like. They almost immediately had to eat crow when it was pointed to Nokia's own User Manual that gives advise on how to hold the phone in order not to have reception problems.

HT201269 I used iTunes to backup up my iPhone 4 version 7.0.6 bought a new iPhone 5 and when I connect the new phone I get "iTunes could not connect to this iPhone. You do not have permission." How do I fix this issue?

Itunes 11.1.5
Mac OS X 10.7.5
IPhone 4 7.0.6
IPhone 5 7.0.6
Ikeep getting this error when I attach the new phone. After it would not work I did a Icloud back up of my old phone and restored it on the new phone, but I have other music and apps on my Itunes that I would like the option to sync and I like to be able to backup my phone on my Mac. What do I need to do to get the new phone attached back to this itunes?
iTunes could not connect to this iPhone. You do not have permission.

Im having the same problem after installing ios7.1
Checked the usb status and it sees an iphone ( 4s ) attached,
Repaired disc permissions
updated and reset iphone
and itunes
reinstalled mavericks from scratch
phone alert saying " TRUST THIS COMPUTER?"
hit trust
same alert keeps appearing
again and again
itunes keeps wittling on about "iTunes could not connect to this iPhone. You do not have permission."
what the actual F*** is going on and can anybody help ??????

HT4623 My Iphone 5 is experiencing terrible speaker issues - the speakers are busted I do believe. I had a software update on Saturday May 11 - which said it was for the speaker phone, but to no avail... I still cannot use my speaker phone.

I am so disgusted with the new Iphone 5 and the speaker quality. I was using the speaker phone a few days ago, and it started to sound like I had poor signal and poor reception. I later discovered, it was the speaker itself. It has apparently burst.
I then got a notice of a software update specifically for the speaker phone - on Saturday, May 11, 2013. I downloaded the update, and it is still terrible. I cannot use the speaker phone nor use the speakers in any capacity.
To have paid this much for such a wonderfully technical piece of equipment - to find it cannot perform the simplest task of delivering quality speaker tones. It is inaudible.
I am not going to purchase another Iphone. Sadly, I have been an avid IPhone user since they first came out, and have always purchased the newest version. The Iphone 5 will be my last IPhone.
My daughter has the Galaxy 4S, and I am very impressed.
Sorry Apple, you have dropped the ball. A phone this advanced should be able to have the simplest of features work properly... any cell phone has good speaker phone capabilities...except for the Iphone 5.
Signed, a very disappointed Iphone 5 customer.

This is a user to user help forum only so doubtful if anyone here is going to lose any sleep.
If you think android devices never have a hardware problem or failure, you are delusional.
Be sure to purchase an run antivirus on those android devices since you will need it. Android is the mobile equivalent of Windows in regards to security or severe lack thereof.

HT4211 I have two phones with verizon and we keep having issues with texts coming in on the wrong phones

We have two phones that are on verizon, share icloud, and all of a sudden, our phones keep having our texts sent to the other phones. we recently switched service from at&t. It happened early on, and now it's happening again. What do we need to do for this to stop happening?

That's because you are using the same iCloud account for iMessage on both phones. The best way to resolve it is to log out of iCloud in Settings/Messages on ONE of the phones, and create a new iCloud account just for that phone and iMessage. Leave your other settings sharing the iCloud ID so you can share music and apps, and can trace both phones with Find my iPhone.
The alternative is to go to Settings/Messages and change the addresses in "Send & Receive" so they are different for the 2 phones.

The Warm Phone Issue (jut my 2 pennies)

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