The Welcome to the X1 Operating System opening screen question

I got a new X1 box today and went to install it and the screen seems to be stuck at the "Welcome to the X1 Operating System" screen.  How long should this screen be on for before it advances in the installation process?  My box also says boot and that is not changing as well.  What should the box say?

Yes, the new box is hooked up in the exact same place where the old one was. Trust me, I have unplugged it many times. I have a technician coming out tomorrow.

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    Message was edited by: briancompton
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