The wi-fi on my iphone 6 is "locked", even though the password correct and has been accepted. How do I unlock it so I can get back on the 'net?
The wi-fi on my iphone 6 is "locked", even though the password correct and has been accepted. How do I unlock it so I can get back on the 'net
Only the carrier to whom the device is locked can unlock it.
StraightTalk is not a supported carrier... not all features may work.
Similar Messages
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Email address hacked via iphone. iphone locked home screen displaying my email password! and has been reset. now unable to restore iphone, saying i do not have permission
If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
Hello, so today I realized that my iPhone with iOS 6 is frozen on the music. I can get back to the home screen but I can't get the music player to work because its frozen on the w's and will not respond to touch. I would be grateful for any help on this.
Hi deamayfield,
Thanks for visiting Apple Support Communities.
If your Music app is unresponsive, try restarting/resetting your iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Best,
Jeremy -
my 3gs has a icon at the top right next to the battery life that looks like a lock with an arrow around it and i dont know what it mean or what i did to get it there any help?
Screen orientation lock. Double click the home button to bring up the recent app bar. Then finger swipe left-to-right to bring up the iPod controls. The icon on the far left (circle with lock in it) is the orientation lock button - press it, and the lock will go away.
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I have updates for iMovie and iPhoto but when I try to update them through App Store I'm told that "To update this application, sign in to the account you used to purchase it." even though I bought it and it is on my iMac! Any suggestions on what I need to do?
Hi...
Delete both apps using this utility > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
That will delete the apps and all associated files.
Then re download the apps. That will download the most recent version updates included.
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase. -
I have a AT&T wifi box and it is turned on and when I go to the setting to go to it it's not there how do I fix that so I can get back on my wifi
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. The light on the Express is flashing green though. Does it mean I have to re-set the settings on Airport Utility? I.e. the old settings haven't been cleared yet. Any suggestions?
Let's see if I can get this straight.
You have an Airport Extreme base station that is set to "Create a wireless network" and you have the box checked for "allow this network to be extended"....
Then you have an Airport Express that is set to "Extend a wireless network" which you selected the name of your network in the box...
Correct?
See this Apple document:
http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US
The wireless unit on the right of the diagram can be either of the newer Apple base stations.
Extreme, Express, Time Capsule -
plz tell me how I can get back from the recovery mode to my normal mode without lossining data...I stuck in this mode while I was try to update ios 7 in my 4s
If it's in recovery mode, anything on the phone is already gone. Restore the phone using iTunes, then restore it from your last backup. If you've been backing up on a regular basis as intended, you won't lose anything except what's changed since the last backup.
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My iphone just went off it seems it has been blocked how do i unlock it
my iphone just went off it seems it has been blocked how do i unlock it
What do you mean it's been blocked?
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How do I get the phone to work again? It has no apps on it and the only thing I can do is make an emergency call and when I call it from another line I just get voicemail. Before restoring I backed up the info but don't know how to get it restored on the phone.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card:
http://support.apple.com/kb/HT2534
Step 3 is important, no matter whether you do this on a Mac or an iPad / iPhone:
Important: Before proceeding to the next step, you must download and install a free application.
My bill will be considerably less than $300. -
This has now been ongoing for over a month - the lastest software release hasn't fixed it.
I can import music from CDs - the tracks are ticked for synching and all the associated rigmarole is correct.
Problem is when I synch, apps go across but imported music doesn't. It just gets to step 5 - waiting for changes to be applied - and then does nothing until it eventually finishes synching but no music has come across.
Same issue on my iphone.
I have looked at some solutions on forums but they seem complicated and I don't understand why apple haven't yet fixed this (or why you can't contact them). Seems a basic fundamental service that they are not supplying.
Having spoken to people in the family, its seems I'm not laone with this problem (unless you have a mac......)I had this same problem with my new MBP 15", but only with the USB port on the left side. The USB port on the right side worked fine. Perhaps the ports on the left don't have enough signal energy for the iPhone.
Anyway, try using a different USB port, and if that doesn't work, perhaps you could try a powered USB hub. -
hi
i have recently had my mac hard-drive replaced and consequently have lost all my old stuff - had to download a new itunes for example. i synced everything onto my iphone before it broke luckily. some songs i purchased on itunes, others i downloaded ages ago from CDs. how do i transfer these onto my itunes library again so i can sync?iTunes can transfer your purchases or you can download them again. Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519
For songs ripped from CDs, you need to use a 3rd-party utility. Here are two that will help you.
http://www.ecamm.com/mac/phoneview/
http://www.wideanglesoftware.com/touchcopy/index.php -
My ipod has been stolen how can i track it i got the serial number
Help my ipod touch 4 gen has been stolen nd i know who has it plz get it back if you want i have the serial number
The SN will only help identify the iPod as yours if it is recovered.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
Just "upgraded" to a new ipod touch 5th generation after previously using various ipod classics. So I am not familiar with all the ins and outs of the device. One thing that I have a problem with is the fact that there does not seem to be a simple way, while in shuffle mode to quickly move to the next song or back to the prior song. But forgetting that for a moment, here is my problem and I am trying to figure out if it is a bug or simply some kind of "feature" of the ipod touch that I don't get.
I am playing music...in song - shuffle mode. All of a sudden, instead of the particular song that is playing, a different album shows up on the screen. Meanwhile, the original song keeps playing. When this happens, sometimes that album then starts playing and sometimes I am able to move the ipod touch in various directions and I can get back to the song that I was originally playing. Any idea what is happening here and how to stop it?
Thanks for any help.Hello Philly,
I believe that when you reset your ipod(command given from the computer, right?) touch WHILE the ipod was updating, It cleared the system in the middle of writing files, thus corrupting(equivalent of cutting of in the middle of a sentence) the basic running system.
I suggest you go to an apple store and ask for a technical diagonosis in person. they may offer to help if the problem is fixable. If your ipod is still under warrenty, i would guess it would be free/low cost.
~Remember, I am just giving an educated guess on limited information -
My neicehas forgot lock and has been disabled. How do I get it back
My neice has forgot her pass code and has been disabled, How can I get her back up?
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
You may have to force iPad into Recovery Mode
http://support.apple.com/kb/ht1808
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