The Wi-Fi randomly disconnects, and now it is not even available as an option in the "Network Preferences" area.

After having the MacBook Pro for about 1.5 years, the Wi-Fi randomly disconnected. Ethernet works fine, however, whenever I tried clicking "Turn Wi-Fi On", nothing happens. I have tried a SMC reset, resetting the PRAM (resetting the PRAM worked for a bit and then suddenly it didn't), and shutting down/restarting the laptop multiple times. Often times does the Wi-Fi turn back on, however it immediately disconnects after about a minute. Now I have come to a point where, in the Network Preferences area, the Wi-Fi option is not available on the list that is on the left side of the preferences. A PRAM reset solved this case, but for some reason it doesn't work anymore. I took it into a local Mac store, where they said that they would need to check if it was the Wi-Fi card that was causing the problem and would need to charge me $50 for the tech service to check it out (which is obviously what I would not do...at least if there is some way to go around this). Help.
~TheIvyX

I am also suspicious that your WiFi card may have a probelm.
Do an SMC Reset before you do anything else.
Intel-based Macs: Resetting the System Management Controller (SMC)
An appointment at the genius Bar at an Apple store is FREE, in warranty or out.
Apple only charges for services when parts are needed, and then it is a flat rate for the repair, no diagnosis fees and no surprises.

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  • I upgraded to Yosemite, and now Safari will not even load.  It immediately goes to the "quit unexpectedly" error window, with the following information (which means nothing to me, of course).

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    Process:          
    Safari [1043]
    Path:             
    /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:       
    com.apple.Safari
    Version:          
    8.0.2 (10600.2.5)
    Build Info:       
    WebBrowser-7600002005000000~1
    Code Type:        
    X86-64 (Native)
    Parent Process:   
    ??? [1]
    Responsible:      
    Safari [1043]
    User ID:          
    501
    Date/Time:        
    2014-12-23 08:48:50.202 -0600
    OS Version:       
    Mac OS X 10.10.1 (14B25)
    Report Version:   
    11
    Anonymous UUID:   
    954A8602-894E-472A-EF44-D75463DE1553
    Sleep/Wake UUID:  
    AC81F1AC-F62C-42AB-9E37-1B4505626409
    Time Awake Since Boot: 5300 seconds
    Time Since Wake:  
    650 seconds
    Crashed Thread:   
    13
    Exception Type:   
    EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes:  
    KERN_INVALID_ADDRESS at 0x0000000000000020
    External Modification Warnings:
    Thread creation by external task.
    VM Regions Near 0x20:
    -->
    __TEXT            
    0000000101baa000-0000000101bab000 [
    4K] r-x/rwx SM=COW  /Applications/Safari.app/Contents/MacOS/Safari
    Application Specific Information:
    Process Model:
    Multiple Web Processes
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   com.apple.CoreFoundation
    0x00007fff93d227d6 __CFStringCreateImmutableFunnel3 + 886
    1   com.apple.CoreFoundation
    0x00007fff93d2244d CFStringCreateWithCString + 93
    2   com.apple.Foundation    
    0x00007fff970db7c7 -[NSString initWithUTF8String:] + 186
    3   com.apple.coreui        
    0x00007fff909a621f -[CUIStructuredThemeStore renditionWithKey:] + 1746
    4   com.apple.coreui        
    0x00007fff90993a6e -[CUIThemeFacet _renditionForSpecificKey:] + 157
    5   com.apple.coreui        
    0x00007fff90993ada -[CUIThemeFacet _rendition] + 80
    6   com.apple.coreui        
    0x00007fff90995624 -[CUIThemeFacet makeLayer] + 22
    7   com.apple.coreui        
    0x00007fff9093746d CUICoreThemeRenderer::MakeOrUpdateWindowFrameLayerNew(CUIDescriptor const*, CALayer**) + 4845
    8   com.apple.coreui        
    0x00007fff90937ce8 CUICoreThemeRenderer::CreateOrUpdateLayer(CUIDescriptor const*, CALayer**) + 188
    9   com.apple.coreui        
    0x00007fff90901501 CUIRenderer::CreateOrUpdateLayer(__CFDictionary const*, CALayer**) + 175
    10  com.apple.AppKit        
    0x00007fff931c8dd3 -[NSCompositeAppearance _callCoreUIWithBlock:] + 183
    11  com.apple.AppKit        
    0x00007fff931c6d5f -[NSAppearance _createOrUpdateLayer:options:] + 108
    12  com.apple.AppKit        
    0x00007fff92ec89cc -[NSVisualEffectView _cuiMakeOrUpdateBackgroundLayer:] + 151
    13  com.apple.AppKit        
    0x00007fff92ec8a91 -[NSVisualEffectView _updateBackgroundLayer] + 76
    14  com.apple.AppKit        
    0x00007fff92ec828e -[NSVisualEffectView _updateBackdropLayerForBlendingInsideWindow] + 275
    15  com.apple.AppKit        
    0x00007fff92ec92eb -[NSVisualEffectView _updateBackdropLayer] + 106
    16  com.apple.AppKit        
    0x00007fff92eca4e0 -[NSVisualEffectView updateLayer] + 220
    17  com.apple.AppKit        
    0x00007fff929da353 -[_NSViewBackingLayer display] + 399
    18  com.apple.QuartzCore    
    0x00007fff9455e641 CA::Layer::display_if_needed(CA::Transaction*) + 603
    19  com.apple.QuartzCore    
    0x00007fff9455dd7d CA::Layer::layout_and_display_if_needed(CA::Transaction*) + 35
    20  com.apple.QuartzCore    
    0x00007fff9455d50e CA::Context::commit_transaction(CA::Transaction*) + 242
    21  com.apple.QuartzCore    
    0x00007fff9455d164 CA::Transaction::commit() + 390
    22  com.apple.AppKit        
    0x00007fff92f99c41 -[NSThemeFrame _floatTitlebarAndToolbarFromInit:] + 104
    23  com.apple.AppKit        
    0x00007fff928f474e -[NSThemeFrame initWithFrame:styleMask:owner:] + 243
    24  com.apple.AppKit        
    0x00007fff928f2c96 -[NSWindow _commonInitFrame:styleMask:backing:defer:] + 614
    25  com.apple.AppKit        
    0x00007fff928f23fc -[NSWindow _initContent:styleMask:backing:defer:contentView:] + 1477
    26  com.apple.AppKit        
    0x00007fff92b2940e -[NSPanel _initContent:styleMask:backing:defer:contentView:] + 51
    27  com.apple.AppKit        
    0x00007fff928f1e2a -[NSWindow initWithContentRect:styleMask:backing:defer:] + 45
    28  com.apple.AppKit        
    0x00007fff92b293c1 -[NSPanel initWithContentRect:styleMask:backing:defer:] + 78
    29  com.apple.AppKit        
    0x00007fff928ef745 -[NSWindowTemplate nibInstantiate] + 567
    30  com.apple.AppKit        
    0x00007fff928c473b -[NSIBObjectData instantiateObject:] + 309
    31  com.apple.AppKit        
    0x00007fff92da6d01 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 452
    32  com.apple.AppKit        
    0x00007fff928b8f05 loadNib + 384
    33  com.apple.AppKit        
    0x00007fff92e26f80 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 313
    34  com.apple.AppKit        
    0x00007fff92e2767d +[NSBundle(NSNibLoadingInternal) _loadNibFile:externalNameTable:options:withZone:] + 150
    35  com.apple.AppKit        
    0x00007fff92bc93af _NXLoadNib + 196
    36  com.apple.AppKit        
    0x00007fff92bc8d8f -[NSAlert init] + 95
    37  com.apple.AppKit        
    0x00007fff92c089f3 +[NSAlert alertWithMessageText:defaultButton:alternateButton:otherButton:informativeTextW ithFormat:] + 131
    38  com.apple.AppKit        
    0x00007fff928da64d __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1021
    39  com.apple.AppKit        
    0x00007fff928da20e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
    40  com.apple.AppKit        
    0x00007fff928da1ad -[NSPersistentUIRestorer promptToIgnorePersistentState] + 247
    41  com.apple.AppKit        
    0x00007fff928d9e9a -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 255
    42  com.apple.AppKit        
    0x00007fff928d9c69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
    43  com.apple.AppKit        
    0x00007fff928d96b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
    44  com.apple.Foundation    
    0x00007fff970cd458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
    45  com.apple.Foundation    
    0x00007fff970cd2c9 _NSAppleEventManagerGenericHandler + 102
    46  com.apple.AE            
    0x00007fff93cb699c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
    47  com.apple.AE            
    0x00007fff93cb6719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
    48  com.apple.AE            
    0x00007fff93cb6623 aeProcessAppleEvent + 295
    49  com.apple.HIToolbox     
    0x00007fff9ab3737e AEProcessAppleEvent + 56
    50  com.apple.AppKit        
    0x00007fff928d5d76 _DPSNextEvent + 2665
    51  com.apple.AppKit        
    0x00007fff928d4e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
    52  com.apple.Safari.framework  
    0x0000000101c2aad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
    53  com.apple.AppKit        
    0x00007fff928c8e23 -[NSApplication run] + 594
    54  com.apple.AppKit        
    0x00007fff928b42d4 NSApplicationMain + 1832
    55  libdyld.dylib           
    0x00007fff916615c9 start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib  
    0x00007fff918b622e kevent64 + 10
    1   libdispatch.dylib       
    0x00007fff8ec7ca6a _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 6:: WebCore: IconDatabase
    0   libsystem_kernel.dylib  
    0x00007fff918b65d6 pread + 10
    1   libsqlite3.dylib        
    0x00007fff97799855 readDbPage + 117
    2   libsqlite3.dylib        
    0x00007fff97797f92 sqlite3PagerAcquire + 1314
    3   libsqlite3.dylib        
    0x00007fff9788a831 checkTreePage + 257
    4   libsqlite3.dylib        
    0x00007fff9788ac84 checkTreePage + 1364
    5   libsqlite3.dylib        
    0x00007fff9788ac84 checkTreePage + 1364
    6   libsqlite3.dylib        
    0x00007fff977d34ac sqlite3VdbeExec + 67324
    7   libsqlite3.dylib        
    0x00007fff977c13df sqlite3_step + 735
    8   com.apple.WebCore       
    0x00000001037d5bc9 WebCore::SQLiteStatement::step() + 73
    9   com.apple.WebCore       
    0x0000000103e26a2c WebCore::IconDatabase::checkIntegrity() + 108
    10  com.apple.WebCore       
    0x00000001037d5314 WebCore::IconDatabase::performOpenInitialization() + 116
    11  com.apple.WebCore       
    0x00000001037d49b5 WebCore::IconDatabase::iconDatabaseSyncThread() + 325
    12  com.apple.JavaScriptCore
    0x0000000102996a9f ***::wtfThreadEntryPoint(void*) + 15
    13  libsystem_pthread.dylib 
    0x00007fff98d4a2fc _pthread_body + 131
    14  libsystem_pthread.dylib 
    0x00007fff98d4a279 _pthread_start + 176
    15  libsystem_pthread.dylib 
    0x00007fff98d484b1 thread_start + 13
    Thread 7:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 8:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 9:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 10:: com.apple.CoreAnimation.render-server
    0   libsystem_kernel.dylib  
    0x00007fff918b052e mach_msg_trap + 10
    1   libsystem_kernel.dylib  
    0x00007fff918af69f mach_msg + 55
    2   com.apple.QuartzCore    
    0x00007fff94571d63 CA::Render::Server::server_thread(void*) + 198
    3   com.apple.QuartzCore    
    0x00007fff94571c96 thread_fun + 25
    4   libsystem_pthread.dylib 
    0x00007fff98d4a2fc _pthread_body + 131
    5   libsystem_pthread.dylib 
    0x00007fff98d4a279 _pthread_start + 176
    6   libsystem_pthread.dylib 
    0x00007fff98d484b1 thread_start + 13
    Thread 11:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib  
    0x00007fff918b052e mach_msg_trap + 10
    1   libsystem_kernel.dylib  
    0x00007fff918af69f mach_msg + 55
    2   com.apple.CoreFoundation
    0x00007fff93d90b14 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation
    0x00007fff93d8ffdb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation
    0x00007fff93d8f838 CFRunLoopRunSpecific + 296
    5   com.apple.CFNetwork     
    0x00007fff966c9d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
    6   com.apple.Foundation    
    0x00007fff97113b7a __NSThread__main__ + 1345
    7   libsystem_pthread.dylib 
    0x00007fff98d4a2fc _pthread_body + 131
    8   libsystem_pthread.dylib 
    0x00007fff98d4a279 _pthread_start + 176
    9   libsystem_pthread.dylib 
    0x00007fff98d484b1 thread_start + 13
    Thread 12:
    0   libsystem_kernel.dylib  
    0x00007fff918b5946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff98d484a1 start_wqthread + 13
    Thread 13 Crashed:
    0   libsystem_pthread.dylib 
    0x00007fff98d48695 _pthread_mutex_lock + 87
    1   libsystem_c.dylib       
    0x00007fff97044b78 vfprintf_l + 28
    2   libsystem_c.dylib       
    0x00007fff9703d620 fprintf + 186
    3   ???                     
    0x00000001089195dc 0 + 4438726108
    Thread 13 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x00007fff7ddec1d8  rcx: 0x00007fff7ddec1f0  rdx: 0x00000000000000a0
      rdi: 0x00007fff7ddec1f0  rsi: 0x00007fff98d48b14  rbp: 0x0000000108915e30  rsp: 0x0000000108915db0
       r8: 0x000000010891d000   r9: 0x0000000000000054  r10: 0x0000000000000000  r11: 0x0000000000000206
      r12: 0x00007fff7ddeb6b8  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
      rip: 0x00007fff98d48695  rfl: 0x0000000000010246  cr2: 0x0000000000000020
    Logical CPU:
    1
    Error Code: 
    0x00000004
    Trap Number:
    14
    Binary Images:
    0x101baa000 -   
    0x101baafff  com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
    0x101bb4000 -   
    0x1024edff7  com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
    0x10298c000 -   
    0x102e9fff3  com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
    0x103006000 -   
    0x1032bafff  com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
    0x103596000 -   
    0x103596fff  com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
    0x10359c000 -   
    0x1036d8ffb  com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
    0x1037d0000 -   
    0x104775ff7  com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
    0x109a68000 -   
    0x109a68fef +cl_kernels (???) <5D2FFD5C-1935-4FC3-A68B-45B3A79820AB> cl_kernels
    0x10a6c9000 -   
    0x10a6c9ff5 +cl_kernels (???) <D54CBFFF-56F9-497E-842E-1597661FDBDC> cl_kernels
    0x10a6cb000 -   
    0x10a7b1fef  unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
    0x7fff64f4b000 -
    0x7fff64f81837  dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
    0x7fff8c553000 -
    0x7fff8c555fff  com.apple.EFILogin (2.0 - 2) <F0269EE2-3686-3A8A-8B83-F86974E35E90> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
    0x7fff8c556000 -
    0x7fff8cdadff3  com.apple.CoreGraphics (1.600.0 - 772) <6364CBE3-3635-3A53-B448-9D19EF9FEA96> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x7fff8cdae000 -
    0x7fff8d028fff  com.apple.CoreData (110 - 526) <AEEDAF00-D38F-3A15-B3C9-73732940CC55> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x7fff8d029000 -
    0x7fff8d02eff7  libunwind.dylib (35.3) <BE7E51A0-B6EA-3A54-9CCA-9D88F683A6D6> /usr/lib/system/libunwind.dylib
    0x7fff8d0db000 -
    0x7fff8d127fff  com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
    0x7fff8d272000 -
    0x7fff8d272fff  libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
    0x7fff8d310000 -
    0x7fff8d338fff  libsystem_info.dylib (459) <B85A85D5-8530-3A93-B0C3-4DEC41F79478> /usr/lib/system/libsystem_info.dylib
    0x7fff8d367000 -
    0x7fff8d40dfff  com.apple.PDFKit (3.0 - 3.0) <C55D8F39-561D-32C7-A701-46F76D6CC151> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
    0x7fff8d420000 -
    0x7fff8d6c8ff7  com.apple.RawCamera.bundle (6.02 - 768) <3156D0F8-335C-3380-A849-D47ED4163D3A> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x7fff8d6cc000 -
    0x7fff8d6cfff7  com.apple.AppleSystemInfo (3.0 - 3.0) <E54DA0B2-3515-3B1C-A4BD-54A0B02B5612> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
    0x7fff8d6d0000 -
    0x7fff8d6ebfff  com.apple.PackageKit.PackageUIKit (3.0 - 434) <BE4B6C6F-4A32-3DB1-B81B-EF9ADD70E6EA> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
    0x7fff8d6f9000 -
    0x7fff8d6fbfff  com.apple.loginsupport (1.0 - 1) <35A2A071-606C-39A5-8C11-E4CAF98D934C> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
    0x7fff8dfec000 -
    0x7fff8dff0fff  libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
    0x7fff8dff1000 -
    0x7fff8e069ff7  com.apple.SystemConfiguration (1.14 - 1.14) <C269BCFD-ACAB-3331-BC7C-0430F0E84817> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x7fff8e06a000 -
    0x7fff8e06fff7  com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
    0x7fff8e0c8000 -
    0x7fff8e13cfff  com.apple.ShareKit (1.0 - 323) <9FC7280E-DB42-37F0-AE57-29E28C9B4E16> /System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/ShareKit
    0x7fff8e13d000 -
    0x7fff8e189ff7  libcups.2.dylib (408) <9CECCDE3-51D7-3028-830C-F58BD36E3317> /usr/lib/libcups.2.dylib
    0x7fff8e18a000 -
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    0x7fff9194efff  com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x7fff91c04000 -
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    0x7fff91c08000 -
    0x7fff91c36fff  com.apple.CoreServicesInternal (221.1 - 221.1) <51BAE6D2-84F3-392A-BFEC-A3B47B80A3D2> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
    0x7fff91c37000 -
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    0x7fff91dff000 -
    0x7fff91f5dff3  com.apple.avfoundation (2.0 - 889.10) <4D1735C4-D055-31E9-8051-FED29F41F4F6> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
    0x7fff91fb4000 -
    0x7fff91ff4ff7  libGLImage.dylib (11.0.7) <7CBCEB4B-D22F-3116-8B28-D1C22D28C69D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x7fff91ff5000 -
    0x7fff92011ff7  com.apple.pluginkit.framework (1.0 - 1) <566FECEA-620F-3E70-8B87-C69A4486811F> /System/Library/PrivateFrameworks/PlugInKit.framework/Versions/A/PlugInKit
    0x7fff92012000 -
    0x7fff92465fc7  com.apple.vImage (8.0 - 8.0) <33BE7B31-72DB-3364-B37E-C322A32748C5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x7fff92466000 -
    0x7fff92499ff7  com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
    0x7fff924a7000 -
    0x7fff924b1fff  com.apple.IntlPreferences (2.0 - 150.1) <F2DE1784-F780-3E3F-A626-D9CBD38F20EE> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
    0x7fff924b2000 -
    0x7fff924b9ff7  libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib
    0x7fff924e5000 -
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    0x7fff9252e000 -
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    0x7fff92602000 -
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    0x7fff9263c000 -
    0x7fff928a6ff7  com.apple.imageKit (2.6 - 838) <DDFE019E-DF3E-37DA-AEC0-9182454B7312> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
    0x7fff928a7000 -
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    0x7fff928b1000 -
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    0x7fff933f3000 -
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    0x7fff933f6000 -
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    0x7fff93429000 -
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    0x7fff9342b000 -
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    0x7fff93437000 -
    0x7fff93437ff7  libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
    0x7fff93464000 -
    0x7fff93466ff7  libsystem_coreservices.dylib (9) <41B7C578-5A53-31C8-A96F-C73E030B0938> /usr/lib/system/libsystem_coreservices.dylib
    0x7fff934e5000 -
    0x7fff9351dffb  libsystem_network.dylib (411) <C0B2313D-47BE-38A9-BEE6-2634A4F5E14B> /usr/lib/system/libsystem_network.dylib
    0x7fff93b86000 -
    0x7fff93ca8ff7  com.apple.LaunchServices (644.12 - 644.12) <D7710B20-0561-33BB-A3C8-463691D36E02> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x7fff93ca9000 -
    0x7fff93d08ff3  com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x7fff93d10000 -
    0x7fff93d1bff7  com.apple.DirectoryService.Framework (10.10 - 187) <813211CD-725D-31B9-ABEF-7B28DE2CB224> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    0x7fff93d1c000 -
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    0x7fff93d1e000 -
    0x7fff940b4fff  com.apple.CoreFoundation (6.9 - 1151.16) <F2B088AF-A5C6-3FAE-9EB4-7931AF6359E4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff94313000 -
    0x7fff9433ffff  com.apple.framework.SystemAdministration (1.0 - 1.0) <F2A164C7-4813-3F27-ABF7-810A5F4FA51D> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
    0x7fff94340000 -
    0x7fff94389ff3  com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x7fff9438a000 -
    0x7fff94392ff7  com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
    0x7fff94393000 -
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    0x7fff94422000 -
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    0x7fff94537000 -
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    Genieo Adware is installed.  Removing it will help.
    If you have another browser:
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         Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
        “Quit AdwareMedic”.
                   or
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         Open the article,either print it or  email the  contents to yourself.
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    AdapterDeviceID: 3582
    AdapterVendorID: 8086
    Add-ons: {02450954-cdd9-410f-b1da-db804e18c671}:0.96.3,{a7c6cf7f-112c-4500-a7ea-39801a327e5f}:1.99.5,[email protected]:1.0,[email protected]:1.8.15,[email protected]:1.23.0.5,[email protected]:1.12.3.53363,{972ce4c6-7e08-4474-a285-3208198ce6fd}:7.0.1
    AvailableVirtualMemory: 1986260992
    BuildID: 20111104165243
    CrashTime: 1321048791
    EMCheckCompatibility: true
    Email: [email protected]
    FramePoisonBase: 00000000f0de0000
    FramePoisonSize: 65536
    InstallTime: 1320939236
    Notes: Cisco VPN
    AdapterVendorID: 8086, AdapterDeviceID: 3582, AdapterDriverVersion: 6.14.10.4396
    D3D10 Layers? D3D10 Layers-
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 1443
    StartupTime: 1321048783
    SystemMemoryUsePercentage: 89
    Theme: classic/1.0
    Throttleable: 1
    TotalVirtualMemory: 2147352576
    URL: http://www.google.com/ig?hl=en
    Vendor: Mozilla
    Version: 8.0
    Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
    MSAFD Tcpip [UDP/IP] : 2 : 2 :
    MSAFD Tcpip [RAW/IP] : 2 : 3 :
    RSVP UDP Service Provider : 6 : 2 :
    RSVP TCP Service Provider : 6 : 1 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{37712E8C-9FB8-4B88-8AF2-3EE41F358984}] SEQPACKET 4 : 2 : 5 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{37712E8C-9FB8-4B88-8AF2-3EE41F358984}] DATAGRAM 4 : 2 : 2 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{66007C7F-458C-46B5-B844-DC12168FAAA8}] SEQPACKET 3 : 2 : 5 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{66007C7F-458C-46B5-B844-DC12168FAAA8}] DATAGRAM 3 : 2 : 2 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{F9C7BC14-8723-4B6C-A3CC-C47D5CB832A4}] SEQPACKET 0 : 2 : 5 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{F9C7BC14-8723-4B6C-A3CC-C47D5CB832A4}] DATAGRAM 0 : 2 : 2 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{2810EB22-763D-4D0C-9450-64BBD1758685}] SEQPACKET 1 : 2 : 5 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{2810EB22-763D-4D0C-9450-64BBD1758685}] DATAGRAM 1 : 2 : 2 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{531D3D38-B38F-4A40-9052-52EFBA55506B}] SEQPACKET 2 : 2 : 5 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{531D3D38-B38F-4A40-9052-52EFBA55506B}] DATAGRAM 2 : 2 : 2 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{86947241-CF46-4E69-B7DD-633E04A3D882}] SEQPACKET 5 : 2 : 5 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{86947241-CF46-4E69-B7DD-633E04A3D882}] DATAGRAM 5 : 2 : 2 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{947908E1-6CF6-43EF-AE36-C921AA871A97}] SEQPACKET 6 : 2 : 5 :
    MSAFD NetBIOS [\Device\NetBT_Tcpip_{947908E1-6CF6-43EF-AE36-C921AA871A97}] DATAGRAM 6 : 2 : 2 :
    This report also contains technical information about the state of the application when it crashed.

    OK, lets do a complete overhaul to make sure it's working ok.
    First to check your Windows system file for any corruption:
    Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
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    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
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    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

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