The wifi option is greyed out
I have tried everything to fix the greed out wifi. Apple said to buy a new phone....really? I have tried a total restoration several time and it did not work. Help.
http://support.apple.com/kb/ts1559
Resolution
Follow these steps to resolve the issue:
Verify that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings
Ensure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
If your issue is still unresolved, perform a software restore in iTunes.
Additional Information
If you are still unable to turn Wi-Fi on, please contact Apple for support and service options.
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i updated my ipod touch 3g to ios version 5.1.1 and the WiFi option has greyed out
how do i fix it ??See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
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Hello there, LTD1111.
It seems you've done some great troubleshooting so far. The following Knowledge Base article offers a few steps you may want to review, and it also provides some additional recommendations if the issue persists:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Resolution
Follow these steps to resolve the issue:
Restart your iOS device.
Make sure that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
If you still can't turn Wi-Fi on, please contact Apple for support and service options. If you can turn Wi-Fi on but are experiencing other issues with Wi-Fi, please see these steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I recently updated my phone software to iOS 6.1.3 and for the first couple of weeks, it was ok. but then until monday, the option to turn on the wi-fi has been greyed out so I can't turn my phone's wi-fi on which means I have to keep using my 3G coverage which will eventually cost me a fortune if I don't get the wi-fi greyed out problem sorted out as soon as possible. If anybody could help me with this problem (without having to take it apart or putting it into the freezer) please let me know as soon as possible.
Thanks
alexmac92 xI have seen a few searches that indicate some people have had success by changing their wifi security settings. Using none (not recommended) or using WPA2 with a strong pass phrase (longer than 8 characters) seems to work for everyone I've talked to. I've not had this issue myself on any of my devices (2 iPhone 4, 2 iPhone 5, 2 iPad 2, all running iOS 6.1.3, and 2 iPod Touch 3rd Gen running iOS 5.1.1), but then again, my home wifi has had a strong pasphrase, and WPA2 for 7-8 years now. I beleive that some people have had luck with performing a reset of network settings (but others have not, and claimed that it actually made things worse some how). Some have had luck performing a device restore in iTunes, while others have claimed that did nothing but cause them to lose everything.
I know there is so much wifi congestion in my neighborhood that it is hard to find a channel that doesn't already have 2-3 routers using it. It is possible that resetting your wifi router might help. I know that when my iPhone wouldn't connect to my wireless network, it would usually clear up if I restarted the router. -
my wifi option is "greyed out" therefore it doesnt allow me to connect to the internet. Ive restored it to factory settings, its still greyed out. Please, please, please help me out here.
See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar -
If i back up my phone due to the wifi option being grayed out it says to connect to itunes and reset my phone but everything will get deleted that wont happen if everything is in my icloud account correct
If Wi-Fi is greyed out, it is not possible to backup to iCloud.
If the device is backed up to iTunes and contacts, calendars, notes, etc are synced to a supported application or cloud service, and media and pictures are on the computer, then a restore will not cause any data to be lost. -
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nicoleking wrote:
... I heard that if you bring in your old iPhone, they will give you a new one with some kind of fee, but I don't know how that works.
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Wifi option is greyed out in my phone. Please help me to fix this
Start by working through http://support.apple.com/kb/TS1559 and if that doesn't resolve it, some have found it helps to go to Settings and set Airplane Mode ON and Do Not Disturb ON. Power down and wait 5-10 minutes and power up. Got to Settings and set Airplane Mode OFF and Do Not Disturb OFF
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