The window of the Creative Cloud remains white.

How do I view the contents ?

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Similar Messages

  • The Window of my Creativ Cloud Desktop App turnd black. So I can't see anything.

    Hey everybody,
    I have a problem with my Creativ Cloud Desktop App. When I start it first I see the loading icon for about one sek. but the the whole window turns black after that. I've tried to restart the PC or also only the App but that doesn't change anything. Also on Google I can't find an answer for this Bug.
    Maybe you can help me.
    Thanks, Marion
    Update: Maybe you need this info. I'm working on Win7 64Bit

    Hi Marion,
    You can follow the article: Black Screen at Sign-in | Creative Cloud Desktop app which will help you to get the Creative Cloud desktop app Black screen issue fixed.
    Let us know if you still face any issues with this.
    Thanks,
    Ratandeep Arora

  • I cannot find Folio Overlays under the Window menu in Creative Cloud Indesign CS6?

    Could someone help me?

    Moved to DPS forum.
    You need to download and install the DPS desktop tools. Help>updates.
    Bob

  • When I open the control panel of Creative Cloud seems to me all white and if I try to open Muse The

    when I open the control panel of Creative Cloud seems to me all white and if I try to open Muse The program asks me an internet connection but I'm already connected and surf regularly. What's going on? What should I do?

    1.  quit the app (from the task bar) and relaunch.  if that fails:
    2.  Remove the OPM.db file and relogin into the Creative Cloud desktop application using the Adobe ID tied to your subscription.
        Mac OS: You can locate the OPM.db file in the \User\<user name>\Library\Application Support\Adobe\OOBE folder. To access the hidden user Library folder, see Access hidden user library files | Mac OS 10.7 Lion.
        Windows: You can locate the OPM.db file in the \Users\<user name>\AppData\Local\Adobe\OOBE folder.  To view the hidden AppData folder, see Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7.

  • I'm in the trial period for Creative Cloud - I have about 19 days to go on Photoshop CC on my iMac.  Can I use the same CC trial on a second machine?  Specifically on a Windows 7 machine?

    I'm in the trial period for Creative Cloud - I have about 19 days to go on Photoshop CC on my iMac.  Can I use the same CC trial on a second machine?  Specifically on a Windows 7 machine?

    Nothing personal to you or Rajshee, but this is exactly why I absolutely despise these "community forums" (not just Adobe but any company).  I called the Tech Support phone line today after digging and digging for a phone number, and they told me the exact opposite, and they did it a lot faster than it was possible to get a forum response.  (That's really not personal, because you can't control that, but it's a fact.)
    Their answer: As long as I'm signed in with the same ID, I can try, say, Photoshop CC on my iMac at home and also try Acrobat Pro CC on my Windows 7 machine at work.  Same account, same login, one trial.
    This makes complete sense to me as I'm financially on the hook (potentially) for the same package.  If I give away my login to someone else, which I wouldn't do, I'm still on the hook.  This is why the cloud approach to software is such genius and I applaud it.
    BTW, 99% of the "community forum" wrong answers come on Microsoft sites, so don't feel bad. 

  • I installed the trial version of Creative Cloud and when I open it's blank.  How can I sort this??

    I have tried a few times now to install the trail version of Creative Cloud to get the new PS2014 - but it's blank as below.  I'm on Windows 7 and this is the first time it's happened (have used this software on this PC before to install other trials)

    Hi Fayet16,
    Please quit the Creative Cloud desktop application by clicking the settings options and select Quit. Then please follow the following steps:
    Go to C:\Users\[UserName]\AppData\Local\Adobe and rename the folders "AAMUpdater" and "OOBE",
    Then go to C:\Program Files (x86)\Common Files\Adobe and rename "OOBE" folder.
    Make sure that the files and not hidden as AppData is hidden by default. Then relaunch Creative Cloud desktop application. Let me know for further help.
    Thanks,
    Ratandeep Arora

  • I have recently updated the new apps via creative cloud now photoshop and bridge no longer work, they open then say they have encountered a problem and close, I also tried opening the old version of photo shop but getting the same result

    I have recently updated the new apps via creative cloud now photoshop and bridge no longer work, they open then say they have encountered a problem and close, I also tried opening the old version of photo shop but getting the same result

    What OS version? What's the exact error? Exactly when does the error occur? What previous versions? What is on the screen when the error displays? Does Photoshop get fully open?
    Try opening Photoshop holding down Shift key immediately to turn off plug-ins. Lots of good suggestions here: Photoshop: Basic Troubleshooting steps to fix most issues

  • Why does the download button for creative cloud keep telling me to download it from a computer?

    I have a dell all in one desktop and everytime I try to click the download button for creative cloud or photoshop, it says "Creative cloud/photoshop is a desktop app, download it from a computer." This doesn't make any sense.

    Which browser are you using to download the application? Whatever browser you're using, it is recommended to clean the browser's cache and then quit the browser, relaunch it and login with your credentials again.  If this does not work try another browser..

  • Hi all, i am missing the output to web and pdf in Bridge , any option to get it in the bridge from adobe creative cloud

    Hi all, i am missing the output to web and pdf in Bridge , any option to get it in the bridge from adobe creative cloud
    @bridge

    Have a look at Install Adobe Output Module

  • It locked the different email in Creative Cloud, how can i fix this problem, thx!

    I've applied Adobe a/c and rent the PS and LR for my desktop, but when i do it the same way in my notebook, it locked the different email in Creative Cloud, how can i fix this problem, thx!

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    -ID support http://helpx.adobe.com/x-productkb/global/service-c1.html
    -wrong email https://forums.adobe.com/thread/1446019

  • I cannot install the trial version of Adobe Muse as it just keeps showing the thinking icon in the Apps section of Creative Cloud. I am using OS X Yosemite 10.10.1 system on a Mac Pro

    I cannot install the trial version of Adobe Muse as it just keeps showing the thinking icon in the Apps section of Creative Cloud. I am using OS X Yosemite 10.10.1 system on a Mac Pro

    An Duine please see Creative Cloud Help | Creative Cloud for desktop for information on how to resolve the current error.

  • I downloaded the trial version of creative cloud but cannot start photoshop?

    I downloaded the trial version of creative cloud but cannot start photoshop?
    How can I start the program, cannot find any Ps icon to click on??
    thank you

    Without proper system info and other technical details nobody can say anything.
    Mylenium

  • I want to change my plan from Photoshop to the student version of Creative Cloud - I can't get anyone through live chat and no way of contacting customer support. Help please?

    I want to change my plan from Photoshop to the student version of Creative Cloud - I can't get anyone through live chat and no way of contacting customer support. Does anyone know how to contact adobe?

    Hi Beansy21,
    Please refer to the link below to contact the customer support:
    http://helpx.adobe.com/contact.html
    Regards,
    Sheena

  • Get a "Download Error" when clicking on the "App" tab of Creative Cloud.

    Get a "Download Error" when clicking on the "App" tab of Creative Cloud.

    Yeah I finally had to call Adobe and some there did a screen share with me and they took care of it. I am running OSX 10.9.3 my issue was that the latex OSX update didn't communicate with the app. Like I said Adobe did a screen share with me and fixed it for me I think he just uninstalled and reinstalled and I want to say thats what took care of it.

  • I am unable to update to the latest version of Creative Cloud

    I have an old Mac Pro (Mac Pro 1,1) and when the latest update for creative cloud I received an error message A12E1.  I was advised to check in with this forum for advice and well, here I am. 

    Open Applications>Utilities>Activit Monitor
    Look for "AAM Updates Notifier" in the list of processes(sorting by process name helps)
    Highlight it and then click on "QuitProcess"
    Say "yes" to the warning message
    Quit Activity Monitor and retry
    For reference please check http://forums.adobe.com/message/5448852

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