The window where Domain Name, Edit, Modify doesn't show up to access my Fatcow website on my new iMac in Firefox (the only browser Macs can use). Help!

Just got a new iMac. For the first few days, I was able to log in to, then access the window in Fatcow web host that allows me to make changes to my website. Now, the window that is supposed to say "Domain Name" and "Edit" and "Modify" is blank, so I cannot access my website to make changes. Firefox is the only browser available to Macs through Fatcow. In the two weeks before getting the iMac, I had the same problem on an Acer laptop. Hughesnet is our internet provider, since we live in the country. I have worked with several Fatcow techs, and they do not believe the problem is on their end. When I open Firefox, there is now also a message that says I'm missing plugins, yet when I follow the plugin link, no plugins are listed as missing. I have removed/reinstalled Firefox, to no avail. I have turned off the clear-cookies-automatically add-on, cleared the cache and history, etc., to no avail. I have printed out the HTML script for the Fatcow window from my Mac at work (from which I can access the window) and compared to the one at home. There doesn't appear to be any script missing, but I can't say for sure. I have read several articles, hoping for clues to fixing this problem. Now I need your technical expertise. HELP!

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
<b> To Enable SafeMode </b>
*You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
*''Once you get the pop-up, just select "'Start in Safe Mode"''
If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")
* https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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