The Windows support software could not be saved to the selected drive
I am trying to use bootcamp assistant to set up windows 7 on my 27" iMac (late 2013). I follow the instructions: select all the tasks in the 'select tasks' pane, then I choose the 32GB MS-DOS (FAT-32) flash drive that I am using and the windows 7 home premium image file and click continue. In the Task Status pane, it first formats the flash drive, copies the windows files and downloads windows support software. However every time that I have tried this, when the progress bar is about 2/3 of the way finished -- during the 'Downloading Windows Support Software' task -- an error pops up saying that 'The Windows support software could not be saved to the selected drive' and brings me back to the task selection pane. Upon reading other articles, I have downloaded the latest bootcamp5.1.5621.zip file, but I don't know what to do with it. Any help is greatly appreciated,
Thanks,
Adam
Just posting this for anyone else having this problem. I found that the problem was that I was using a USB 3.0 flash drive which is not natively supported by windows. So I think BCA was trying to prevent me from downloading all the files for no reason.
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Windows support software could not be saved to the selected folder?
Hi all
I am trying to install windows 7 using bootcamp on my I5 Mac mini but every time bootcamp moves on to downloading the windows support files i get the error "Windows support software could not be saved to the selcted folder" my usb drive is an 8Gb model and has been formatted by the mac mini using FAT.
I'm really pulling my hair out with this so any help would be much appreciated!Finally resolved the issue, i just get persisting with the windows support software download and after 20 attempts it worked!
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I am running OSX 10.6.8 Snow lepard I am trying to install windows on my intel imac 20in late 2006 via bootcamp, and it says I need to download Windows Support Software. I tried, but it says "Download can not continue. The Windows Support Software is not available. I bought the Imac secend hand and did not get the install dvd's with it What can I do?
You don't need to download the Windows support software, because in Snow Leopard, they are only available as a download for the Late 2010 MacBook Air.
Instead, you have to buy Mac OS X Snow Leopard. The Snow Leopard disc contains the Windows drivers for your Mac, so you have to install them after finishing the Windows installation -
The "automatic Install" in the windows support software does not work. I cannot see the USB in Windows to manually start set up.
I have downloaded windows support software from Apple 3 time with the same result. Where can I get a clean copy of the Windows support software?Did you correctly format your usb stick in accordance with the Boot Camp installation instructions? Go here to the Boot Camp System Requirements page, http://support.apple.com/kb/HT5634, look for your computer model/year and download the correct version of Windows Support software.
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When I begin to attempt to download the windows support software in boot camp, it says the windows support software is unavailable. Is there any other place I can download it for a Macbook Pro 5,5 intel core 2 duo with snow leopard without the original CD?
Hi,
apart from the MacBook Air this feature is of no use for other Macs right now.
Simply ingnore it (click "I already have the Drivers...) and continue with the installation.
Sorry to say but you need the OSX Install DVD for the BootCamp Driver installation.
The 3.0 version of the BootCamp Drivers is only avaiable on the disc.
Later updates (3.1 and 3.2) can be downloaded from Apples Support website.
Call Apple and ask for a replacement and they usually send you one for a small fee.
And have the Serial-Number of your Mac at hand when calling.
And since the OSX Install DVD can also be vital for maintenance and repair it is best to have one.
The needed BootCamp Drivers are on the OSX Install DVD 1 that came with your Mac.
Insert that disc while in Windows after the Windows installation to install the drivers.
Regards
Stefan -
The Windows support software is not available.
This error message appears when I try to download the windows support software. What do I do?
Reboot in Safe Mode and try these tips:
General Help:
Boot Camp 4.0, OS X Lion: Frequently asked question
http://support.apple.com/kb/HT4818
http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.7.pdf
create a Windows support software (drivers) CD or USB storage media
http://support.apple.com/kb/HT4407
Boot in Safe Mode and try to download the Windows Support Software again.
Then follow these tips:
Advanced Network: Proxy Settings, I uncheck "Auto Proxy detection" and make sure you have the interface you use selected and none others.
"Go into System Preferences - Network - Advanced - Proxies Uncheck "Auto Proxy Discovery", click OK, Apply"
After Unchecking "Auto Proxy Discovery" I also had to Uncheck "Use Passive FTP Mode (PASV)" and then Restart Boot Camp Assistant.
odiggy's comment and tried restarting Boot Camp Assistant. That did the trick, even though the Auto Proxy Discovery checkbox ended up the same as it started. Windows support software is now downloading... if you're downloading to an external drive make sure there's a least 1 GB of free space because the WindowsSupport folder is around 700 MB and presumably will grow with time.
https://discussions.apple.com/thread/3223773?start=15
Also, Change Domain Name Servers to OpenDNS IP address servers - that should be at the router firewall rather than the OS but may be in both for some people. You may be using the defaults your ISP uses, save those if you want, and try these:
208.67.222.222
208.67.220.220
Make sure you are not using LittleSnitch or Symantec (probably other 3rd party firewall) -
How to remove preinstalled files of adobe photoshop from my mac mini so that i can install a new version of the same software.The previous version was removed using the app cleaner software.Could not continue installation of the new version because of the existance of files from the previous version.plz help
What "app cleaner software" ? I ask because installing Photoshop over a previous version has never been a problem. Perhaps your difficulty stems from another source, eg. "cleaner software" ?
If you look in your hard drive, at the root level there is a Library. In there is a folder called Application Support, and in that you will find a folder called Adobe. Files from your previous version are there.
However, I urge you to call Adobe support to make sure you are not doing anything that would mess up other Adobe applications.
http://www.adobe.com/support/connect/connecthostedsupport.html -
Windows support software is not available
I'm running MacOS 10.6.8 (Snow Leopard) on a 1st-generation Macbook (Core Duo, won't run Lion). When I tell Boot Camp Assistant to download the Windows support software, I get a message that "The Windows support software is not available." I do have the Snow Leopard install disc, but it (obviously) did not come with my computer so it seems like I should not use that option. How can/should I proceed?
Never mind, right after posting (despite previously searching for relevant discussions), I found my answer in a different thread. According to Fortunny, this is not required for Boot Camp 3.0.Correct. The Windows support/driver software is on your OSx install disk unless you are running Lion. If running Lion you download the support software.
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I tried safe mode, it is still broken. Tried v34 beta, no luck. I reverted to version 31, it works again.
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I am trying to install windows 7 on my macbook pro 13", when i run bootcamp it tells me that there is not a windows support software available for my computer. Where can i get the windows support software for my macbook?
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http://www.apple.com/support/bootcamp/
Apple provides their framework for Windows to run on a Mac, a piece of software called a Hybrid MBR that bridges the gap between how Windows reads the drive partition table (MBR) and EFI/GUID partition table that Mac's use.
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Your hardware has to meet the other requirements the second and third operating system needs as as being able to install drivers that will work for your hardware, especially the fans or they will run loud and fast by default.
http://refit.sourceforge.net/
This above is a advanced procedure which requires knowledge how computers and various operating systems, drive formats and so forth work.
I even admit I don't know everything myself, but I experiment on a separate piece of Mac hardware (out of warranty/AppleCare) designed for this purpose so in case something screws up I'm not taking down my only machine and can use the other to get online and find solutions.
There is a very high potential for losing your data if your using advanced/non-Apple methods to install Windows on your only Mac where Apple doesn't support it. Also one shouldn't be doing this on Mac hardware that is under AppleCare or warranty as it might be voided. Proceed at your own risk and education. -
windows vista home premium service pack 2。error measage __（the windows installer service could not be accessed.this can occur if the windows installer is not correctly installed .contact your support personnel for assistance ）no error nurber
Hi Abdallah,
According to your description, could you please post the summary and detail logs for further analysis? By default, the logs can be found in: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log.
Usually, the error occurs when the Windows Installer Service is not running or the Windows Installer registry settings are corrupted. I recommend you reset the Windows Installer Service settings in the registry and restart the Windows Installer Service,
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Thanks,
Lydia Zhang -
I use a Macbook Pro 13" mid 2010 on Mavericks and I've tried using the Boot Camp assistant to download support software for Windows 7. This gives the error "Can't install the software because it is not currently available from the Software Update server."
Further, I tried to separately download Boot Camp 4 and 5. When I do this and try to install from Windows 7, it says that this version of Boot Camp is not for this computer and doesn't install. The result is that I have Windows 7 working and installed, but am unable to use the trackpad to rightclick, brightness settings, etc.
Please help!
ThanksYou need to run Bootcamp Assistant and select only the menu item to download the Windows Support Software. Follow the instructions. The download servers are extremely slow therefore it may take several hours to get the download.
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I get a problem like yours. I have a mac mini with 2 hdds the server and hd2 I installed windows 7 and the windows works fine. except it will not allow me to get on the net. I get error 651. I can boot back to lion and the internet connection works. I googled and error 651 does seem to show up. I would like a work around.
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Hello Everyone,
I keep getting this when trying to install 0r repair SQL Server 2008 R2 on a SBS 2011 Standard.
TITLE: Microsoft SQL Server 2008 R2 Setup
The following error has occurred:
The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
For help, click: http://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=10.50.1600.1&EvtType=0xDF039760%25401201%25401
BUTTONS:
OK
the provided link says "There is no additional information about this issue" i am helpless
please tell assist.
Thanks.
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According to your description, could you please post the summary and detail logs for further analysis? By default, the logs can be found in: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log.
Usually, the error occurs when the Windows Installer Service is not running or the Windows Installer registry settings are corrupted. I recommend you reset the Windows Installer Service settings in the registry and restart the Windows Installer Service,
then reinstall SQL Server 2008 R2. For more details, please review this similar
article.
Thanks,
Lydia Zhang -
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