The Witcher 3/PS4 Steel Book Case

I pre ordered this game 30 January 15.  I was not offered a steel case at that time nor notifed there was one available.  Surely having ordered one so far in advanced hasn't nulled me having opportunity of not being given one.  I get tons of emails from Best Buy of video games, sales and the like, if a game I pre ordered gets additional or different variations, I should have been notified or given chance to reorder.  This happened to me for Destiny game I ordered early from Gamestop and received a call letting me know a Ghost collection was available for pre order, which I hurriedly went to the store and changed my pre order luckly before it sold out.  Please advise.  Thanks.

Hello Paul98,
Thanks for pre-ordering The Witcher III at Best Buy!  I've not played any games in this series before, but looking at the trailers for this one I think I may need to jump on the bandwagon.
By pre-ordering in January you are eligible for a steelbook case even if the offer was not advertised at the time.  No returns and re-orders would be needed for that.  The store will have steelbooks available in-store on the release date to give out with eligible pre-orders.
Thank you for the inquiry, and thank you too for being a My Best Buy member.  We appreciate your loyalty.
Game on!
Mike|Social Media Specialist | Best Buy® Corporate
 Private Message

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