There are gray lines running horizontally on my screen. Does warranty cover it?

I have the MacBook Pro Retina from 2014 and recently when I opened my computer I found small gray/black lines running horizontally on the screen. I researched the issue and apparently the lcd screen is broken. I haven't dropped it and the screen isn't broken. Sometimes they flicker. Anyway what might be the cause, what is it and is it covered in the warranty?

I would think so but the final verdict will be made at the Apple store genius bar. Make an appointment.
Ciao.

Similar Messages

There are gray lines across my mac book, what do I do?

there are gray vertical lines across my mac book, what do I do?

This happens sometimes for different reasons. Try a PRAM reset and you should be good to go.
Try this out -> http://support.apple.com/kb/ht1379

In Muse Design mode, on one of my site pages there is an aqua colored line running horizontal & I can't slide my page up past it?

In Muse Design mode, on one of my site pages there is an aqua colored line running horizontal & I can't slide my page up past it?

Ok well I realise that my source code needs changing to match that of the working page as transplanting the source code of a non working page into a copy of the working page doesn't work.
At least I have some sort of starting point now to work from.

A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touchscreen not working plus there are blured lines across the screen and I can't see anything that it displays. Now when I try too connect my iPhone 4 t

A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touch screen not working plus there are blurred lines across the screen and I can't see anything that it displays.
Now when I try too connect my iPhone 4 to iTunes on my computer at home an error message comes up saying that I have to unlock my iPhone 4 for it to communicate to my device.
But the problem is that I can't unlock my iPhone 4 because I'm unable to see the key pad and my touch screen no longer responds when I touch it.
I just want to reset my iPhone 4 back to its Factory Settings & start all over from the beginning.
How can I unlock my iPhone 4 with iTunes on my computer or any other option you suggest me trying.
Thank you in advance,
SiHero

If you have had a "local guy "repair your iphone you will not get any support from Apple for warranty OR post warranty
If Verizon return it to Apple it wil not be handled by Apple
If Verizon also use unauthorised repairers you may be lucky
(Apple do not sell parts to local guys or anyone else )

When I type a document and try to save it, there are black lines over my sentences, as if it had been highlighted, and that's how it prints out, just black lines

when I type a document and try to save it, there are black lines over my sentences, as if it had been highlighted, and that's how it prints out, just black lines

Hi Vickey, S,
Sorry for the delay in response. Is it happening with all the files?
Also, please write the steps you are taking to type in the document.
You might try uninstalling and re installing the Reader in case it is happening with all the files.
URL to install the Adobe Reader is Adobe - Adobe Reader download - All versions
Thanks,
Vikrantt Singh

My iPhone was overstressed and there are these lines covering the screen making it difficult to access apps

My iphone 4 was overstressed after it's housing was changed and there are these lines on the screen
how do I make these lines leave so the phone can function as it should

J-dag97 wrote:
My iphone 4 was overstressed after it's housing was changed and there are these lines on the screen
how do I make these lines leave so the phone can function as it should
Take it back to whomever changed the housing.

I create a project w/iMovie and I have two problems: When I try to finalize the project iMovie crashes; when I share to DVD sometimes it crashes also; if I can successfully send it to DVD and then burn a DVD there are wavy lines on the screen. Help!

I create a project w/iMovie and I have two problems: When I try to finalize the project iMovie crashes; when I share to DVD sometimes it crashes also; if I can successfully send it to DVD and then burn a DVD there are wavy lines on the screen. I'm uising photos in my project, not video. Help!

You can split a project in two by doing this.
1) Go to the Project Library View.
2) Select your project, and click FILE/DUPLICATE PROJECT. Give it a name like "your project name - part 1".
3) Do this again. This time name it "your project name - part 2"
4) Open Part 1 for editing. Delete everything in the second half.
5) Open Part 1 for editing. Delete everything in the first half of the project.
At the end you should have your original project, plus the same project in two parts.

I have lines running horizontally on my iPod classic

I have lines running horizontally across the top of my iPod classic, do I need to get it serviced? I restored it and another set of lines appeared

More than likely yes. It sounds like you have a damaged LCD screen. You can choose to have it serviced by Apple or a third party repair company for even less.
B-rock

I reset my IPod touch because there were gray lines don the screen, and now the screen is flickering

I reset my IPod because there were gray lines down the screen, and now the screen is flickering, any ideas?

Try:
- Reset the iOS device. Nothing will be lost (not sure which reset you did)
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My MacBook pro continues to be very slow after downloading Yosemite. It keeps referring to MacBook Pro (2). It's like there are two version running side by side. Any ideas?

My MacBook pro continues to be very slow after downloading Yosemite. It keeps referring to MacBook Pro (2). It's like there are two version running side by side. Any ideas?
It is now running Yosemite 10.10.1. I seem to have plenty of memory but the machine still runs slower than before installing Yosemite. Excel has a very noticeable lag when opening and loading files.

Hi,
Thanks for the reply. I ran through the various steps as suggested including resetting the SMC.
I would say that there was about a 10% improvement. Although one of the icons still bounced for the count of 40
I'm still wondering why from the About this Mac, then System Report. it refers to my name MacBook Pro (2).
All the various problems seem to have started with the upgrade to Yosemite.

My iPad screen went black suddenly and is not coming back on. However i can still hear sounds when there are notifications but nothing comes on the screen. It remains blank. What is the problem? I NEED ASSISTANCE A.S.A.P!!!

My iPad screen went black suddenly and is not coming back on. However i can still hear sounds when there are notifications but nothing comes on the screen. It remains blank. What is the problem? I NEED ASSISTANCE A.S.A.P!!!

Try Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

There are 3 users on my iMac. how does each backup their iPhone and download pictures into iPhoto?

There are 3 users on my iMac. How does each backup their iPhone on iTunes and download pictures into iPhoto?

If they are using three separate Mac accounts, then they have three iTunes libraries and three iPhoto libraries, so it just works.
If they are trying to share one Mac Account, they probably want to switch to separate accounts.

When laptop wakes up there are horzontal lines then they go away. New issue.

When my 2011 MacbookPro turns on or wakes up there are horizontal lines for a few seconds and then it goes away. Anyone know why or how to solve? Thanks in advance!

Please make a Genius Appointment and take it in for service.

I've completed my video slide show but there are vertical lines 6.0.3

I used overlap transition between all still photos. I noticed that the resolution goes down to 117k (can this be increased?) when I bring in the large mb stills. Everything is smooth but the lines. I have created this over and over. Ultimately I want to create an instant play DVD but have trouble with iDVD is forcing me to use a lame title page with stupid music. PLEASE HELP!!

Is the problem occurring in iMovie or iDVD?
If iMovie, give this basic remedy a try. Quit iMovie and delete your iMovie preferences. To do this, go to your username> library> preferences> com.apple.imovie.plist. Delete this file. Then reopen iMovie; it will create a new preference file with all of the default settings.
If iDVD, do the following for troubleshooting purposes. While working on your project in iDVD, create a disk image. Go to File>Save as disk image. This will create a file that can be viewed on your computer's DVD player. You will be able to see just how your project will work when viewed on a regular DVD player. You will be able to catch errors and correct them before burning and possibly wasting a disk. If the disk image plays correctly, then you know that the encoding is being done correctly. This would point to problems with the burn process. If there are problems with the disk image, then the issue is with encoding.
Message was edited by: Glo H

What happen when an error occur when there are 2 threads running ?

Here is my execution :
My MainSequence calls another sequence in a new thread. This sequence call a VI continuously
When an error occur in the MainSequence, nothing happen : The step with the error in Mainsequence is still in execution state (with the arrow in front of it) and the VI in my 2nd thread is still running. All I can't do is terminate all thread
Is this behaviour normal ? What is the mean to solve this problem (maybe calling the 2nd sequence in a new execution ?)
Thanks for your answer
Laurent

Each thread has its own error state. To get the results for a thread (including error result), you need to have a wait step which waits for it. If a thread has an error and you wait for it, you will get the error at the wait step that waits for it.
If your main thread has an error and you want some worker thread to exit, you should add code to the cleanup of your main thread's sequence which signals the worker thread to exit (you should already have some sort of mechanism for signaling the worker thread to exit (there are many ways to do this, for example, a boolean variable passed by reference to the new thread's sequence, or a TestStand notification).
If your main thread is getting an error, but is stuck inside a step, that problem is probably specific to something your code is doing, that is not the normal behavior of TestStand. You will need to provide more details or an example sequence in order for us to better understand what is happening.
Hope this helps,
-Doug

There are gray lines running horizontally on my screen. Does warranty cover it?

Similar Messages

Maybe you are looking for