There are no menus on the Firefox browser, i.e., file, edit, etc.

There are now no drop-down menus on browser, i.e., no file, edit, bookmarks, etc
== This happened ==
Every time Firefox opened
== Last day or so.

Hit the '''Alt''' key to show the Menu bar, then open View > Toolbars and select Menu bar, so it has a check-mark.

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  • ERROR MASSAGE-"The update could not be installed.Plase make sure there are no other copies of firefox running on your computer,and then restart firefox to try again".

    <blockquote>Locking duplicate thread.<br>
    Please continue here: [[/questions/870411]]</blockquote>
    "The update could not be installed.Please make sure there are no other copies of Firefox running on your computer,and then restart Firefox to try again"this kind of error massage i found but there are no other copies of Firefox running on my computer.So please solve my prob.I can not uninstall this because i have saved important bookmark on my system.When i start my Firefox that time browser is opening few times later may be it's my internet slow connection but everyone has slow connection internet they are not having this prob then why should i have this prob.Why it is taking little bit time to open?

    Thanks for the info about Trojan. It may be the problem. Meanwhile I went to Admin/Owner side and did some cleaning -- including trying to reload my Favorite/Bookmarks that have always carried forth from previous levels of Windows XP and earlier.
    The new computer here did not grab the Bookmarks from the previous, and yesterday I thought I had them loaded, and today went to Worker-Bee side and they are not showing.
    About those add-ons... I have no idea, but think I got everything up to date yesterday. I will look at your earlier reply tomorrow or this weekend when I have more time at home to learn from it.
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  • ERROR MASSAGE- "The update could not be installed.Please make sure there are no other copies of Firefox running on your computer,and then restart Firefox to try again".

    "The update could not be installed.Please make sure there are no other copies of Firefox running on your computer,and then restart Firefox to try again"this kind of error massage i found but there are no other copies of Firefox running on my computer.So please solve my prob.I can not uninstall this because i have saved important bookmark on my system.When i start my Firefox that time browser is opening few times later may be it's my internet slow connection but everyone has slow connection internet they are not having this prob then why should i have this prob.Why it is taking little bit time to open?after that update prob when i installed the update file.

    Firefox [[Safe mode]] is a diagnostic mode that allows troubleshooting.<br />
    You start the same version, only some features are disable like add-ons (Tools > Add-ons > Extensions).
    See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
    Remove the files in the updates and updates\0 folder:
    C:\Users\&lt;user&gt;\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
    (%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)
    C:\Users\&lt;user&gt;\AppData\Local\VirtualStore\Program Files\Mozilla Firefox\updates
    * Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    * Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
    * Don't remove personal data when uninstalling.
    * It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

  • An update tries to run, but an error message stating "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." I can't open Firefox

    I click on Firefox and it says that Firefox is installing your updates and will start in a few minutes. Then I get "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." this cycle never ends. Do I need to deinstall Firefox and re-install? If I do that, do i lose all of my bookmarks, etc?

    See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
    Remove the files in the updates and updates\0 folder:
    *C:\Documents and Settings\&lt;user&gt;\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
    *(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)
    *C:\Program Files\Mozilla Firefox\updates
    *Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
    *Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. Do not remove personal data when uninstalling.
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    You can skip the step to create a new profile, that is not necessary for this issue.
    See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • After upgrading to Firefox 8 there are no bookmarks in the sidebar when it is displayed. The bookmarks are there under the Bookmarks menu. History appears in the sidebar

    There are no bookmarks in the bookmarks sidebar. The only way I can access my bookmarks is by clicking on the Bookmarks Menu. All booksmarks and folder then show up in the drop down menu - but when I go to organise them, there is nothing listed under Organise. My history will show up in the sidebar. I can't find a way to sort my bookmarks, and don't know if I can save a new bookmark.

    Open or close History Sidebar --> CTRL+H <br />
    Open or close Bookmarks Sidebar --> CTRL+B
    Click the small "x" to the right of the word History or Bookmarks in the Sidebar will close that sidebar<br />
    If the History Sidebar is open, CTRL+B will close it and open the Bookmarks Sidebar<br />
    If the Bookmarks Sidebar is open, CTRL+H will close it and open the History Sidebar
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
    Not related to your question, but...
    You may need to update some plug-ins. Check your plug-ins and update as necessary:
    *Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
    *Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
    *Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
    *Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
    *Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

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