There are ! on music files I have purchased and I do not have access
there are ! on music files I have purchased and I do not have access. I am using my husbands computer. Could that be a problem.
I
Well, welcome to the world of "hacked" phones. If your purchase was from the US, you obviously purchased an iPhone that is locked to a US carrier. The iPhone must have been jailbroken and unlocked via software to accommodate your foreign SIM card. Now that you have updated the phone, it is locked back to the US carrier. Only the carrier can authorize Apple to unlock the iPhone and none of the US carriers will unlock the iPhones. Best suggestion is to sell the phone and obtain a factory unlocked version directly from the Apple store.
To answer your other question, there is not a supported method to downgrade iOS.
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Hey idw3,
Welcome to Apple Support Communities, and thanks for the question. Follow the instructions on this article to move your iTunes Media folder to an external hard drive:
iTunes for Windows: Moving your iTunes Media folder
http://support.apple.com/kb/HT1364
Regards,
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Can you play those songs in iTunes on your computer?
Make sure they are all part of your iTunes library before you sync and that they were bought with the same AppleID you use on your phone. -
I have an early 2009 iMac with an intel core 2 duo and am running Mac OS X 10.6.8 and for some reason applications such as ichat and photobooth have disappeared. For ichat even the icon is gone, where as photobooth has that white circle with a diagonal line through it and when i click on it, it says that the application is unable to open due to it being damaged or incomplete. When I try to do timeline it tells me it hasn't been set up and I do not have the original disks since I've moved a few times since I've gotten this computer. It also wont update. It keeps telling me that the updates have failed to install or whatever. So what do I do?
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MashaI have an early 2009 iMac with an intel core 2 duo and am running Mac OS X 10.6.8 and for some reason applications such as ichat and photobooth have disappeared. For ichat even the icon is gone, where as photobooth has that white circle with a diagonal line through it and when i click on it, it says that the application is unable to open due to it being damaged or incomplete. When I try to do timeline it tells me it hasn't been set up and I do not have the original disks since I've moved a few times since I've gotten this computer. It also wont update. It keeps telling me that the updates have failed to install or whatever. So what do I do?
Thank you!
Masha -
An app I never purchased and therefore do not have on my computer claims it needs an update.
I downloaded the new Mavericks OS when it first became available on the Mac App Store. Ever since then, I get a daily reminder from my app store saying that Angry Birds has an update. I have never purchased this game from the Mac App Store so naturally I was confused. I hit "update," typed in my Apple ID information and then an error pops up saying that this game has not been purchased on this Apple ID, which is correct. My problem is that I do not know how to remove this game/update off of my update list. It's incredibly annoying to be reminded every day about an update that isn't real. I just want to delete it from my update list but I do not know how.
Thanks for the help!You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds," or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search with Spotlight.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test. -
I think I lost all of my music when I tried to back-up to an external hard drive. I purchased a new PC and when I tried to transfer from the external hard drive to the new PC, the folders where there, but the music files were "empty". I have an itunes library file that lists all the music that I cannot find, but it is a read-me file and will not repopulate the music into itunes. I seriously lost like 70 gigs af music. Does anyone know if there is a way to salvage these files?
I think I lost all of my music when I tried to back-up to an external hard drive. I purchased a new PC and when I tried to transfer from the external hard drive to the new PC, the folders where there, but the music files were "empty". I have an itunes library file that lists all the music that I cannot find, but it is a read-me file and will not repopulate the music into itunes. I seriously lost like 70 gigs af music. Does anyone know if there is a way to salvage these files?
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AdamWell, first, just make sure it's the Mac version and not the Windows version (which indeed would not run on your Mac). You say "Windows Office" which is why I mention it. I think you probably just mean "Microsoft Office" though.
Next, is this on a disk (DVD), or did you purchase and download it from the Microsoft site?
Matt -
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Since you have not identified the OS your MBP is using, these extract may or may not assist you.
http://pondini.org/OSX/LionStorage.html
http://pondini.org/OSX/DiskSpace.html
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ciao. -
I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?
Hi there Angel T,
You may find the articles below helpful.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W. -
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thanksfor windows you should have an exe and a 7z file. put both in the same directory and double click the exe.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
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I saved a file last night and now this morning I get an error message stating: "Photoshop CS5.1 Extended: Could not complete your request because there are too many Files Open. Try closing some windows and try again.". I've rebooted the system and made sure Photoshop was the only program running and that there were no other files open prior to trying to open my file. I increased Photoshops ram usage, checked the OpenGL settings, 3D and VRAM settings, cleared my temp files and am at a loss for opening this file.
System Specs:
Win 7 64
6 core I7 processor
32gb Ram
3GB VRAM
600gb free space on 7200 rpm drive
File specs:
1 3D object replicated maybe 5 times (yes, I should have rasterized them, and will do that to 4 of them if I get the file open)
Maybe 8 textures
Not sure how many total layers.
Is there anyway to get Photoshop to reopen this file?No, more VRAM is useless. I had the same thought as you so I tried with a friend's computer with 3GB of VRAM for 8GB RAM (mine has 1GB VRAM for 16GB RAM). Still got the same error message. Sorry guys but our files are lost until Adobe fix the error in Photoshop code. I hope in the future they will find a way to either fix this error or give a clear limitation, it is really a shame such a dangerous problem exists and persists for more than 3 photoshop gen.
Still you may be able to have at least a flat image of your latest file by trying to open the file as smart object. I started my work over by doing that. Not a lot but better than nothing.
However for my new file I am trying something different : Each time I think a 3D file is final, I do not rasterize it but make it into a smart object and save the new smart object into a single separated .psd file. If any change is needed I can still edit all of my 3D objects by opening them separately. So far it works, the global file is lighter with few to no 3D objects inside but I will not say it is a 100% no-risk method yet.
Last advice I can give everyone : Before closing the file you are working on, save it as a copy (File / Save as... and check 'As copy' in the options below) then with your main file still open, try to open the copy. You may need a lot of memory if your file is heavy but still if the dreaded error message appears when you try to open the copy then remove or rasterize some 3D objects in your main one. Save again as copy and try to open the copy until you do not get the message anymore. -
Hello, I have an error while trying to add move music into my itunes library. 'The itunes library file cannot be saved. You do not have enough previledges for this operaion? help - what does this mean?
Hi luxmi01,
Here is some information and troubleshooting on the permissions issues you are seeing:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
Cheers!
- Ari -
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Have you failed to maintain a backup copy of your content?
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