There has to be a fix to this!

Everytime that I try to play songs that I have purchased, it asks me to authorize my computer. I have many times and it still don't work. I have even deleted the sc folder contents and even that didn't work. I have de-authorized then re-authorized and that did not work. I deleted free songs and that didn't work. I have logged on as administrator and tried a few things and that didn't work. Sometimes, after I plug my ipod in and authorize my pc before trying to play a song, my purchased songs will play. (***???)
I am trying to avoid re-installing iTunes.
There has to be a fix for this. Do I really have to get a zune to have a mp3 player that works when I want it to???
PLEASE HELP!

I posted the issue above. I forgot to mention one more thing. If I don't plug my ipod in and then authorize my computer, sometime the songs will play. If I plug my ipod in and try and play the song off the ipod, not only will they not play but now the songs that were playing on iTunes wont play.
What's going on here???

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IPhone - serious email issue - there has to be a fix?

Iphone Model MC608LL
Version 4.3.1
Firmware 4.10.10
Cellular ATT
Mail Charter
I have a new iPhone. It will not drop the mail connection to the email server. Please read the following thread before responding if you would please. I have been working on this for days, I am not a super techie, but I do know what is happening, but also that there has to be a fix for this, or the iPhone has a serious flaw. Or, if needed, instead of 'flaw' I will just say a serious shortcoming compared to every other smartphone on the market!
Thanks, I hope you can help. If I can't get this fixed soon, I am going to switch back to my WM Blackjack (old model, not even the BJII)!
There is a lot more information here (I'm working this with ATT as well).
http://forums.att.com/t5/Apple-iPhone/iPhone-4-Problem-with-email-not-dropping-s erver-connections/td-p/2732267
Thank you very much!
Message was edited by: 1jrwpmw
Message was edited by: 1jrwpmw

OK got this figure out. Thanks for your help!
Here the deal (with Office 2003, not sure about newer versions). Originally I just set the incoming server to imap.charter.net and tested. Now this was with my existing pop accounts (Outlook). The rest of the settings looked the same as they should for imap. That test failed as I mentioned.
What you need to do is delete the pop account completely and then add it back. When adding it back, there is an option for imap, pop or others.
Now when the account is setup, it does looks identical to the pop account with the exception being of course the incoming server is imap.charter.net and not pop.charter.net. But there are obviously other settings/changes that are made when an imap account is created.
Bottom Line.
1) Delete all of your PC/Laptop Outlook pop accounts (don't modify).
2) Recreate them all as imap accounts.
3) Set your iPhone up as instructed (all imap).
Thanks again for your help, I hope this helps others too. As another poster mention, this could be a charter thing, if so now we know!

In Adobe Pro XI when converting an excel file to a pdf, the pdf is not retaining the page size settings. Has anyone found a fix for this?

In Adobe Pro XI when converting an excel file to a pdf, the pdf is not retaining the page size settings. Has anyone found a fix for this?

It shouldn't print each page as a separate job and
each tab has a different name, so, even if it did, it
ought to give the printouts the name of the tabs.
It doesn't print each page as a separate job unless the orientation is different - that's the bug. And the name of the job is taken from the name of the window, not the name of the tabs. That's how every application works, which, I think, is why Excel allows the specific selection or the active sheets to be printed.
Still, that does sound like a plausible explanation.
However, even if presented with multiple prints with
the same name, the spooler should print each one!
The spooler does print each one - you can watch the spooler process the multiple jobs. I think, though, that they are being overwritten since all the jobs have the name of the window as the job title. And since this happens after the Save Dialog is presented, there's really nothing the application can do. To Excel, it's one job, the multiple orientations don't matter; it's just that Apple doesn't handle it correctly.
As a workaround, you can print the selections one at a time and give them unique names and then rejoin them in one PDF file.

IPhone 5s intermittently powers off. I have to do a hard restart (simultaneously hold down power button and home button). Is there a cause and a fix for this?

iPhone 5s intermittently powers off. I have to do a hard restart (simultaneously hold down power button and home button). Is there a cause and a fix for this?

Hello TJLapplesupportcom,
Thanks for using Apple Support Communities.
Please follow the troubleshooting steps below to resolve this issue you're having with your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Take care,
Alex H.

TS1398 Hi all since updating to ios 6 when trying to use facetime I keep getting connection lost and no ringing tone has Apple got a fix for this issue

Hi all since updating to ios 6 when trying to use facetime I keep getting connection lost and no ringing tone has Apple got a fix for this issue

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

T500 hangs after standby/hibernate HELP There has to be many who have this issue

There has to be alot of people with this issue. It has happened now on every T500 we bought (5) and cannot figure out why.
When the pc is dock or not - leave it alone, it goes to standby, come back and hit Cntrl/Alt/Del, desktop show up, no icons, mouse moves but no controls work. Cannot do anything. If I try Hibernate or Sleep that works but it just comes back to the same spot and hangs there.
Anyone have this and figure out what it is / how to fix ?
Jimbo

I have a T500 with no fingerpint feature and using Vista 32 bit. If I have my power management settings enable for any hibernation, I am not able to get the machine out of Hibernation. It just sites there with the half moon lit up. FUNCTION F4 is supposed to wake the machine. The only way I have found to get control back is the hold the Power button down for a long time to shut down then restart. Which doesn't seem like a good thing to do.
Does anyone have an idea what I can do to get the PC to get out of hibernation mode?
Dan J

Volume on my MacBook has quit. Any fix for this?

I have no volume all of a sudden. MacBook 5.2 OS X Version 10.7.5. About 5 years old. Any fixes or ideas. Thanks

Welcome to Apple Support Communities.
First, check the headphone jack for a red light.
If you see a red light and get no sound when unplugged, digital-audio output is active.
There are at least two possible causes and fixes:
One is that the physical switch inside the headphone jack is stuck in the 'on' position. Sometimes, inserting and removing a headphone plug or a toothpick gently rotated inside the jack may fix the problem.
This thread addresses the 'stuck switch':
https://discussions.apple.com/thread/3694502?start=0&tstart=0
The other solution that works for some people is to reset NVRAM/PRAM, and this thread includes instructions about how to do that:
https://discussions.apple.com/thread/3246710?start=0&tstart=0

I updated Itune and when I restarted my computer, I get sqlite3_prepare_V2 error and a message informing me that ApplesyncNotifier failed to start. Has Apple released a fix for this problem? What can I do to to remove this problem?

After updating itune, I get the above said error messge.
I notice from other postings on the web that I am not alone and that this problem has been around for some time.
My web search found no definitive solution or any official response from Apple.
I will be very grateful for solution to this annoying and persisting error message.
I use both the ipad and iphone.
Thanks in advance

Found the following link that may help:
http://www.justanswer.com/computer/4wpot-error-message-can-t-find-sqlite-prepare -v2.html

Most of the time Thunderbird only opens incoming mail with a double click in a new window which I find infuriating so is there a workaround or a fix for this?

When Thunderbird starts, it opens incoming mail into the lower panel with a single click. But after an hour or two this no longer works and i have to double click to open the message which goes into a new window.

''abowie [[#question-1040591|said]]''
<blockquote>
When Thunderbird starts, it opens incoming mail into the lower panel with a single click. But after an hour or two this no longer works and i have to double click to open the message which goes into a new window.
</blockquote>
''Matt [[#answer-675789|said]]''
<blockquote>
sounds like a bad add-on to me. Restart holding the shift key and see if the issue arises again.
</blockquote>
Thanks for your response, Matt. I have now run for a fortnight without having to double click to see a new message. All add-ons are disabled and the trick will be to eliminate them one by one till I find the culprit.
Cheers, Alan

My iPhone 4S Bluetooth will not connect with either my iPad1, MacBook Pro or Automobile BT. Suspect a stack issue in new BT 4.0 (BTLE) release. Has any one discovered fix to this. I have tried this with two separate 4S phones and have same problem..

One further clarification. I am most concerned with connecting with BT in automobile. I can use WiFi to tether to my other devices. I cannot change the car very easily! My iPhone 3G had no connection issues.

I'm new. Same bluetooth problem. Will not pair with my 2010 VW GTI w NAV system, or my MacBook Pro 17" (just discovered the MacB prob.)
When I initially discovered the problem I went to an Apple Store. Genius was excellent but requested that I check with VW. VW people were very helpful. A mechanic had an iphone 4s. He came out to the car ... He could not pair my phone but he could pair his phone ... So, it's the iphone ... Back to the Apple Store ... the genius was really good. He replaced the iphone. Great ! So, back out to the car & it would not pair, still. So ... can't be the phone , right. Back to VW. The Audi manager had an iphone 4S. He paired his phone with my car. He could not pair my phone to my car. He tries my phone in a new 2011 GTI sitting on the lot ... my phone pairs with it just fine. So ... it's my car. So ... make an appointment to get the bluetooth module replaced. They replace the Bluetooth module. My iphone will not pair. They end up pairing 2 different iphone 4S to my car ... but not my iphone 4S. My iphone 4S will also not pair with another 2010 GTI they have in for service. Though the 2 iphone 4S
pair with the second GTI just fine. They even try pairing my iphone with a brand new 2012 GTI in the showroom ... yep ... it paired fine. So ... ????????????????
They are going to update my nav software next (tomorrow), Hopeful ??? not really ... Will be taking my computer to Apple Store next ... maybe if they can discover why it will not pair to my MacBook Pro it will lead to a solution for the GTI ??? I'll get back to you.

Ipad2 doesn't work without wifi although I pay Verizon for data. Is there a quick fix for this?

My ipad2 no longer works without wifi. I pay Verizon for data but it won't work away from a hotspot. Verizon says this is an apple fix. A girlfriend told me that there may be a quick fix for this that I can do myself without visiting the store? Anything would be helpful. Thanks to all in advance.

Check this out.
http://www.apple.com/support/ipad/wifi/
@Pagasus
Maybe you're right, if true, he needs to correct it to get the proper help.

IPAD 3 - 3rd Party apps stop working. Only fix is to re-install each app. Is there a fix for this?

I am an IPAD 3 owner. When I install apps such as facebook, twitter, linked-in every week to two weeks the apps stop opening and the only fix is to re-install the entire app. Is there a work-around or fix for this?

Richard, you haven't mentioned if you've tried anything other than a re-install....but if it were me, the first thing I would look at is memory( and other basic) issues...using the restart/reset/restore process...
http://support.apple.com/kb/HT1430
http://support.apple.com/kb/HT1414

HT1688 My iphone keeps blanking out and then when I press then home button it tells me the battery is dead. it has happened to me at 30%, but today it was at 71%, is there a fix for this?

My iphone keeps blanking out and then when I press then home button it tells me the battery is dead. it has happened to me at 30%, but today it was at 71%, is there a fix for this?

This is often due to faulty battery. Make Genius reservation and take iPhone to Apple Store for free quick battery diagnostic testing.

Recent iOS update has made my iPad 2 unusable. The screen locks up. It's very laggy and web pages do not load correctly. Is there a fix for this or are they even working on a fix.

Recent iOS update has made my iPad 2 unusable. The screen locks up. It's very laggy and web pages do not load correctly. Is there a fix for this or are they even working on a fix.

Try some basic troubleshooting:
(A) Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
(B) Try reset all settings
Settings>General>Reset>Reset All Settings
(C) Setup as new (data will be lost if you do not have backup)
Settings>General>Reset>Erase all content and settings

My iphone has turned off and is now not working. I plugged it into my computer and it said it was in recovery mode and i had to restore it to fix it. Is there any way i can fix this problem without loosing all my files and photos through restoring it?

My iphone has turned off and is now not working. I plugged it into my computer and it said it was in recovery mode and i had to restore it to fix it. Is there any way i can fix this problem without loosing all my files and photos through restoring it?

There's only one thing you can do: make an appointment with Apple genius at the Apple retail store for a out of warranty replacement.

There has to be a fix to this!

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