There is a black/purple dot on my screen present when I try to take a photo on my back facing Iphone 5 camera

What should I do? Can I bring it to the genius bar

Yes, take it to your nearest Apple store.

Similar Messages

  • I purchased 200GB of storage.  I have backed up the storage, yet when I try to take a photo I am told there is not enough available storage.

    How do I use icloud to store content?

    And in general.  keep an eye on your storage in Settings => General => About.
    Delete old emails when you can, especially those with attachments.  Delete old text messages, again especially those with attachments.
    Dump old programs that you don't use.
    Like razmee said, move pics and videos off your phone when you can.  Delete those bad pictures in your camera roll that are just taking up space.
    Look for programs like PhoneClean that you can use on your computer that will go in and delete all the cruft that gets left behind by apps that don't close properly.
    This will also help your phone run better as well.

  • My Macbook Pro *****! I have had it for 2 weeks now, got it brand new at the apple store, it freezes all the time, and reboots itself, sometimes when i start it, purple dots cover the screen and i have to hold the power button.

    I have had it for 2 weeks now, got it brand new at the apple store, it freezes all the time, and reboots itself, sometimes when i start it, purple dots cover the screen and i have to hold the power button. a 2 week old computer is not supposed to do this! it wastes all its time being so flashy that it just craps out all the time. sometimes i feel like i should have stayed with my virus covered PC. at least when it shut down randomly you could turn it back on, but with the macbook pro, it just keeps restarting itself over and over. need help with this, any answers?

    Here's a novel thought. Take it back to the vendor. Should have done that one week ago.

  • There's a soft white dot on the screen of my new MacBook Pro Retnia

    There's a soft white dot on the screen of my new MacBook Pro Retnia That is visible especially when the background is light. It isn't a sharp dot but rather a soft blurred looking dot. Does anybody else have something like this or does anyone know what it is? I'm thinking its s dead pixel but it doesn't look like one that i've seen on other lcd displays.
    I set my desktop background to a 50% grey and that's how I found it. Now that I did, i can't stop looking at it. I tried to take a pic of it its in the center of the photo. Its not easy to see on the photo but, its very easy to see on the display. Oh and its not dirt or something on the surface. Not sure if i should go to the genius bar on it. I am worried that it may get worse. Any input is appreciated.

    I also had this problem, same make and model and specifications as you have. Brought it into Apple and also called them about. They stated they have not heard of this yet although I find that hard to believe with the # of cases on this being reported. Must have been a bad lot or batch of Retina MBP's that were made and this got by quality control. But they were okay with giving me a new one on the spot.
    As you said, doesn't show on darks but on whites; oh boy it sure does and it is annoying on photo editing and documents where white is all you see; about 1.5mm x 1mm big and bright like a little star. Very hard to detect at first unless you have the white background up as wallpaper.
    I sent my MBP back for a replacement and told them I did not want a repair on a computer that was less than 3 weeks old. Stuff happens and no one is perfect so long as Apple and their resellers stand by and make amends by issuing new MBP's. I did not buy mine via Apple direct this time, but rather used a authorized Apple reseller and fortunately they agreed to issue a new one. Keeping fingers crossed.

  • There are two black horizontal lines on my screen. How do I get rid of them?

    There are two black horizontal lines on my screen. Does anyone know how to get rid of them?

    Boot up from the DVD that originally came w/your comp & run the Apple Hardware Test
    Anyone have any ideas for a way to save some cash
    iFixit 
    YouTube “How To” tutorials.

  • The screen on my powershot a2500 is black when I try to take a picture.

    The screen on my powershot a2500 is black when I try to take a picture. Is there a fix?

    Several items to check:
    Are the batteries fully charged? Low batteries can display photos, but may not have enough charge to snap a shot.
    Are you using flash? If the batteries are low, it may take some time for the flash to charge up and display the scene on the screen. The screen will stay black until the flash is ready.
    Are you outside on bright sunny day with polarized sunglasses on? Try without sunglasses on if this is the case.
    Has the camera been dropped at all? Even a soft drop can loosen up the ribbon cable that goes to the LCD screen.
    Are you able to see the menus? If you can, try a camera reset to defaults in the tools menu to see if that clears it up. You may have accidentally changed a setting that turned the screen when shooting. If not, remove the batteries for a few minutes then press the shutter button for a few seconds. Reinstall the batteries and see if that cleared it up.
    If none of these work, you may need to send it in for repair. You will need to decide if it would be worth it or not if it is out of warrranty.
    Steve M.

  • When i try to print a photo: select file print a box comes up stating ' no available themes' ' there were no themes located. Until at least one theme has been installed this feature will be unavailable. ? My iPhoto and hp printer software is up to date.

    When i try to print a photo: select photo>file>print a box comes up stating 'no available themes' ' There were no themes located. Until at least 1 theme has been installed this feature will be unavailable'. Mac OS X/10.8.3, iPhoto 9.4.3, HP printer driver up to date. Any suggestions? Thanks.

    YOu need to reinstall iPhoto.
    To re-install iPhoto
    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
    2a: On 10.5:  Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
    2b: On 10.6: Those receipts may be found as follows:  In the Finder use the Go menu and select Go To Folder. In the resulting window type
    /var/db/receipts/
    2c: on 10.7 or later they're at
    /private/var/db/receipts
    A Finder Window will open at that location and you can remove the iPhoto pkg files.
    3. Re-install.
    If you purchased an iLife Disk, then iPhoto is on it.
    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
    If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

  • TS4057 I did this and now my videos are not working. They show the pictures aren't there on some and on others it shows they are there, but doesn't show them in the player. When I try to Share anything it just says Waiting for Processing for hours. What d

    I did this and now my videos are not working. They show the pictures aren't there on some and on others it shows they are there, but doesn't show them in the player. When I try to Share anything it just says Waiting for Processing for hours. What do I do?
    I also got Motion and can't figure out how to use it with Final Cut Pro X. Any help woud be great. Thanks

    I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
    As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
    I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
    As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue.

  • On my iphone 4s, when I try to take a pic it flashes the pic, but the pic doesn't ever show up. It is assigned a number like a pic is there, but it is just white. When I try to share the pic, it shares post with blank white in place of pic.

    On my iphone 4s, when I try to take a pic it flashes the pic for a second, but then the pic doesn't ever show up. It is assigned a number like a pic is there, but it is just a blank white space. When I try to share the pic, it shares the post with blank white in place of the pic.

    See https://bugs.downthemall.net/ticket/2147
    Google Search Bug
    Reported by: openid:nathan wride Owned by:
    Priority: major Milestone:
    Component: Polish/Usability Version: 2.0.10
    Keywords: Google search instant save bug Cc:
    Operating System: Windows
    Description
    Hi Guys
    I have found a bug/annoying thing that occurs frequently on google. When searching, DTA trys to download the search...
    I'll try to attach a screenshot.
    Attachments
    [https://bugs.downthemall.net/attachment/ticket/2147/Screenshot.png Screenshot.png] Download (113.0 KB) - added by openid:nathan wride 4 weeks ago.
    The screenshot that shows the bug.

  • There are colors on the screen when I try to take a picture. Please help.

    Hi, I'm not sure if I'm in the right community but when I try to take a picture I look at the screen and it has a white line going through the top part of the screen. There are white spots all over the lens. There is blue and red parts in the camera. When you move the phone the colors move around. The camera is very blurry and is not focusing.

    Sounds like software - Hope you have a recent back up already as with this issue do not really want to make a back up of the device now.
    Will want to restore the iPhone and after restore 1st set up as New and test the camera after setting up as new.
    If good then can try to restore from a back up. If still good, good. If notice same thing with camera after restoreing from a back up when that back up is no good, will have to erase all content and settings and continue with set up as new.
    Good luck!

  • Hi, I'm moving my site from MobileMe to Filezilla and there is apparently a coding error on iWeb that means when I try to get onto my site there's no access online and it says there are too many redirects. Anyone have any idea what this might be?

    Hi, I'm moving my site from MobileMe to Filezilla and there is apparently a coding error on iWeb that means when I try to get onto my site there's no access online and it says there are too many redirects. Anyone have any idea what this might be?

    Well, firstly Filezilla is not a hosting company but an ftp client that helps you upload your site to your new server. You need to purchase a new hosting account first though.
    If you have iWeb 09 then you can publish directly to your new host and you select the publish to ftp option and not MobileMe - MobileMe won't be here after tomorrow.
    You can also publish to a local folder if want to and use Filezilla to upload your site to your server.
    You don't need re-directs as MobileMe won't be here so you need to cancel and delete your domain name from your MobileMe account and then cancel any domain name forwarding that you have at your domain name registrar - that is what the redirects are about.
    Firstly ensure that you have your new hostings account - Filezilla is not a host, rather an ftp client that you use to upload your site.

  • Need help!!!! I've got an old mac mini G4 and while adding a cd to itunes, there was a power shortage to the house. Now when I try to reboot I get three beeps and the CD is still stuck in the mac. How do I get the CD out and is that why I am getting beeps

    Need help!!!! I've got an old mac mini G4 and while adding a cd to itunes, there was a power shortage to the house. Now when I try to reboot I get three beeps and the CD is still stuck in the mac. How do I get the CD out and is that why I am getting the three beeps?

    If you can't eject a CD or DVD or open the drive tray
    How do I eject a defective DVD?: Apple Support Communities
    How to eject a CD on a MAC mini with PC keyboard and mouse « FAQforge
    From:
    Mac computers: About startup tones
    3 successive tones, a 5 second pause (repeating): This indicates RAM does not pass a data intregrity check.
    1 long tone while holding down the power button: Indicates an EFI ROM update is in progress on a computer manufactured before 2012.
    3 long tones, 3 short tones, 3 long tones: Indicates EFI ROM corruption is detected and the computer is in EFI ROM recovery mode.

  • IMac (Mid 2007) - Black / Purple dots on display

    Hello,
    I am having a problem with my Intel iMac display. I don't want to write a long story, so I'll try to keep it short:
    1) October 2008 - My iMac Super Drive started making a funny noise when playing DVD movies (It was a Pioneer one), I took it in for repair at my local Apple Store, it was replaced with a Matshita one. I get my iMac back with black dots on the screen.
    2) November 2008 - I took my computer back in to get the display cleaned up, after a few weeks , I get it back with the same dots only in different places.
    3) January 2009 - I took my computer back in and got it back with 3-4 dots that won't go away, Apple Store guys can't do more. I decided to remove the screen cover and tried cleaning it myself. No luck, the 3-4 dots I can see (there are more perhaps) won't go away and I now believe they're dead or stuck pixels.
    I tried stuck pixel killing tools online for hours, no luck. If I try to take a screenshot, you can't see anything. I even thought "wth?" and re-installed the OS and all apps and stuff, thinking it could be a software issue = Nothing.
    4) February 2009 - I wrote a formal complaint to Apple based on all my knowledge about customer satisfaction issues (I work @ HP), even a Project Manager helped me out. I sent 3 letters, 1 to each address I could find that supposedly has a Customer Relations Dept.
    It's been a little over a week, I'm obviously not expecting an answer yet, but being realistic, I doubt they're ever gonna respond or do something, think about it, it's 4 dead pixels.
    The point I tried to make in my letters was that this was not caused by me and that the display was perfectly fine before I took my iMac in for repair the first time and that my local Apple Store has failed to fix the issue.
    That is what I'm holding on to, that they'll realize they messed it up and it was not my fault and this was not caused by regular use either.
    So, I got the letter in case anyone would mind reading it. But the purpose of my post is to ask you what I can expect as a customer or if you actually believe it's gonna be easier to win the lottery than having them do something about this. Maybe somebody out there had a similar experience like this and has something to say.
    Maybe this seems ridiculous, but just think, you bought a brand new car and it has a scratch, it may be big or tiny, but there's a scratch, wouldn't you be mad?
    My comp just turned 1 year old in January and it's covered under an AppleCare extended service plan til 2011.
    Thanks in advance.

    Thanks, Lyssa.
    I've pushed in the RAM modules so hard that my fingers hurt. I'm pretty sure they're installed fully, since replacing the original RAM works no problem and I'm not pushing any harder to put those in. I suppose I could try one more time to double check.
    I have a couple 2GB modules in my ASUS, so I'll try taking one of those out and see if that works. I thought that each slot was limited to 1GB so I never thought to try that.
    Thanks for the help.

  • My iPhoto goes black when I try to open a photo

    I am running OS 10.7.5  and iPhoto 11 9.4.3  on an iMac. Yesterday I uploaded 620 photos into iPhoto. They worked perfectly and I was able to go through all of them after uploading. I did not close iPhoto last night but minimized it to the dock. Today when I tried to open a photo from the thumbnail, the screen went black. All my albums do the same thing. The first image clicked on comes up on the screen. Then it goes black and then nothing I do will bring up another image.
    I restarted iPhoto but that did not help.

    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  
    Regards
    TD

  • HT201263 my iphone 5 screen has gone black, and when i plug it into itunes it says we have discovered a iphone in recovery mode, then when i try to restore it it just says waiting for iphone and doesnt get anywhere else. ny clue on how i can fix this prob

    when i upgraded my iphone to the new update My iphone 5 screen went completely black and has been like it for 2 days. I have tried holding home and lock,I have tried holding lock and the volume, and I have tried holding just the volume, it still just stays black.
    When i plugged it into my Mac the apple logo comes up on the iphone screen. and then on the computer it says itunes has detected an iphone in recovery mode. you must restore this iphone before it can be used with itunes. (as in the below pictures)
    when i click ok to restore it just says waiting for iphone (as in the other photo below). i left it in for 20minutes and still said the same thing.
    after that i tried unplugging the iphone and it just went back to being a black screen again if anyone has any idea please please help me, thank you.

    I searched the iPod Touch forum for "iphone in recovery mode" and it appears there are two possible solutions:
    - Place the iPod in DFU mode and then restore it> 
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Use this program to get it out of recovery mode:
    RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov

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